Response times to issues is abysmal or non existent. Auto apply credits do not load daily as stated. You're supposed to get 20 per day and I've gotten 20 total in the last 12 days. They make no attemp... もっと見る
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レビュアーのコメントを見てみましょう
Resume I.o is such into an easy platform to use you simply enter you information, section by section select your template and it’s all done for you. And you can reuse your information and try out dif... もっと見る
企業が回答しました
I have been using TopResume (Career.io) for a couple of years now for creating multiple resumes and cover letters. Of the various AI resume platforms, this is the one that I keep coming back to for it... もっと見る
企業が回答しました
Easy to use, intuitive and helpful tool to help create CVs that are tailored to organsations' job descriptions. For me, the best thing is that you can edit AI generated key words and phrases so that y... もっと見る
企業が回答しました
3.7
まあまあ
334件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My resume is not perfect yet
2026年1月4日
Career.io からの回答
Hi Latha,
Thank you for your feedback. We’re glad you’re using the platform and want your resume to be perfect.
Please drop us an email at support@career.io, and our team will be happy to assist you in refining your resume to meet your expectations.
Regards,
Team Helpdesk
Not very helpful
It is a relatively useful tool, but it is rather confusing. I am mainly disappointed in the auto apply service. I’ve checked the applications that have been autofilled in afterwards and there were plenty of missing information which could have been easily accessed by contacting me, as the agent has contacted me to wright a personal statement and other details, however, my education details were incorrect. Additionally, I’ve noticed that my CV is being sent to recruiters all over the UK even though I live in London and not planning to relocate. The service is not personalised and mainly focused on volume, and, unfortunately, not quality
2025年12月19日
自発的なレビュー
Career.io からの回答
Hi Antonina,
We’re sorry to hear about the issues you’ve experienced with the auto-apply service and the accuracy of your CV submissions. Please drop us an email at support@career.io, and our team will be happy to assist you and address your concerns.
We want to ensure your applications are accurate and reach the right opportunities.
Regards,
Team Helpdesk
Career.io からの回答
Hi Drichi,
Thank you for your feedback, we’re glad to hear you found the CV development process helpful. Our goal is to make building and refining your resume as smooth and effective as possible.
We truly appreciate you choosing our platform and wish you every success ahead.
Regards,
Team Helpdesk
they are scamers
2025年12月12日
自発的なレビュー
Career.io からの回答
Hi Kuero,
We’re really sorry to hear that you feel this way and understand how frustrating this experience must have been. This is certainly not the impression we want to leave, and we’d like the opportunity to look into your concern and help clarify what happened.
Please reach out to our support team at support@career.io so we can review your account and assist you further.
Regards,
Team Helpdesk
Great software
I'm amazed at how much it takes the guesswork out of making resumes and cover letters, and I'm ashamed I didn't even discover it until last year.
2025年12月16日
Career.io からの回答
Hi Keaton,
Thank you for sharing your feedback with us. We’re delighted to hear that the platform made creating resumes and cover letters feel easier and more straightforward for you.
It’s great to know it’s taken the guesswork out of the process. We truly appreciate your support.
Regards,
Team Helpdesk
This is a very helpful tool
This is a very helpful tool. Hopefully, it works because I have used this product before without any good results.
2025年12月14日
Career.io からの回答
Hi Reginald,
Thank you for sharing your feedback with us. We’re glad to hear that you find the tool helpful and appreciate you giving it another try.
We hope this time it delivers the results you’re looking for, and we’re here if you need any support. We truly appreciate your honesty and trust.
Regards,
Team Helpdesk
The billing subscription is scam
The billing subscription is scam. It auto-billed my account after a paid trial, without an email but emailed me about EVERYTHING else.
2025年11月30日
自発的なレビュー
Career.io からの回答
Hi Giselle,
We’re very sorry to hear about the unexpected billing issue you experienced. We understand how frustrating it is to be charged without receiving the proper notification.
Please email us at Support@career.io so our team can review your account details and assist you directly.
Regards
Team Helpdesk
Resolved!
I have been refunded
Thank you.
Company with unacceptable business practices and lack of transparency.
They are just scamming people with, debitting people's accounts without consent and by hiding under fake and untruthful subscription renewal policy.
They advertise free CV, when about to download, they asked me to pay. I did paid £3.95 before I was able to download the CV. Surprisingly, only doe them to debit my account £18.49 again after some days without any prior mail to discuss any subscription rules with me.
I don't know how a company will be taken money from people's accounts without consent only to be hiding under one stupid subscription rule that I was not aware of in the process. Are you subscribing on my behalf without me being made aware of it?
THIS IS A BREACH OF CUSTOMER'S DATA.
I demand a refund of my money.
2025年11月13日
自発的なレビュー
Career.io からの回答
Hi Remi,
We are truly sorry to hear about your experience, and we completely understand how upsetting this situation must feel. Your concerns about the charges and subscription transparency are absolutely valid, and we appreciate you bringing them forward.
Our team has reached out to you directly with more information and next steps, and we will do everything we can to address this for you.
Regards,
Team Helpdesk.
I am really enjoying updating my…
I am really enjoying updating my curiculum vitae and using a professional template.
2025年10月24日
Career.io からの回答
Hi Lawrence,
Thank you for sharing your experience! We’re glad to hear that you’re enjoying the process of updating your CV and finding our professional templates helpful.
We’re here if you need anything along the way, wishing you the best in your job search!
Regards,
Team Helpdesk
Scam patterns.
Scam patterns.
They offer the basic services. I did not have the typical issue of billing. I was willing to pay.
However, the auto apply is not what it offers , and they charged to me and still it is not working.
2025年10月16日
自発的なレビュー
Career.io からの回答
Hi Daniel,
Thank you for sharing your feedback. I’m sorry to hear about the issues you faced with the auto-apply service, and I understand how frustrating this must be.
Please email us at support@career.io so we can look into this and assist you further.
Regards,
Team Helpdesk
Its ok but the shady subscritptions practices ruin it
Advertised as “free,” but required a 7-day paid trial to download and then auto-renewed without clear warning. Cancellation is framed as instant lockout (didn’t actually happen). Make a better product instead of using shady tactics.
2025年10月15日
自発的なレビュー
Career.io からの回答
Hi Rowalski,
We’re very sorry to hear about your experience and understand your concerns regarding the trial and renewal process.
Please email us at support@career.io so our team can review your account and assist you further.
Regards,
Team Helpdesk.
I AM FINALLY GETTING THE HANG OF THIS…
I AM FINALLY GETTING THE HANG OF THIS THANK YOU FOR TAILORING AND ORGANIZING MY EFFORTS AND THOUGHTS IN A WAY THAT MAKES SENSE FOR ME TO BE MORE MARKETABLE
2025年10月2日
Career.io からの回答
Hi Paulette,
We’re thrilled to know the platform is helping you organize and tailor your efforts in a way that makes you feel more marketable. It’s great to see you gaining confidence and getting the hang of it.
Thank you for your kind words!
Regards,
Team Helpdesk
Career.io からの回答
Hi Bernard,
We’re happy to know you found the process quick and the edits well done. Your satisfaction means a lot, and we’re glad we could support you effectively.
Thank you for your kind words!
Regards,
Team Helpdesk
You need a more sophisticated visual design
The pastels and cartoons make your site look like its target audience is toddlers, not professionals willing spend almost $3,700 on your top package. You are losing business because your graphics team is producing garbage and clients can't take you seriously.
On top of that, Career.io's follow-up emails are embarrassing. "Something is baking"? What does that have to do with completing my CIO profile? "Just a few clicks away" why does this email include the zipper-face emoji? That emoji means "zip your lips"/keep this secret. Has no one ever told your design team that emojis in email subject lines are seen by people as a marker of scam emails?
Please, please mature your visual design. If you want me to spend almost $3,000 dollars on an executive job placement package, or even just $180 on my kid who just graduated college, make your website look like a serious business site, not a preschool.
EDIT: Well that's canned response. There is no purchase for you to find. I have peers who've purchased (which is how I know about your embarrassing email subject lines), but I said "if you want me to spend money on your product."
Also, why would you respond to a comment about your visual design by referring me to your support team to "address my concerns"? Is support going to relate my critique to your graphic design team? Get it together, Career.io.
I was really hoping someone in management would see this and be able to take it into consideration. I'm not complaining about an order gone wrong or a quality issue. I'm trying to tell your senior leadership that they have a brand identity problem that's driving customers away to sites that look more sophisticated.
2025年9月15日
自発的なレビュー
Career.io からの回答
Hi,
Thank you for sharing your detailed feedback with us. We understand your concerns regarding the visual design and tone of communication, and we truly value you taking the time to highlight how this impacts your perception of our services. We’re unable to trace your purchase in our system.
Could you kindly email us at support@topresume.com so our team can connect with you directly and ensure your concerns are properly addressed?
Regards,
Team Helpdesk
Reminiscent of Magazine Scams that are illegal in SO many states
So the resume writing service was really great, but when you purchase one of their resume writing packages they automatically sign you up for a premium account. In the VERY fine print, it says that you MUST cancel your premium account within the first 7 days of account creation or in 30 days they are going to start autobilling you $25 a month. This is the modern day magazine or vitamin subscription scam where they automatically enroll you in a product that IS NOT the primary product and set the terms in a way that you have no change to recover your $25 fee. I reached out and asked for a refund, and as others have stated, that's a hard no and they firmly stand behind their fine print. If you use their resume service, which was good for me, then you need to immediately cancel this add on AND then watch your CC statement closely as they may still charge you. Cancelling the autocharge is also a PITA where their server spits out error messages on the page (took me 4 times to finally get it to take).
2025年9月10日
自発的なレビュー
Career.io からの回答
Hi Ryan,
We’re truly sorry to hear about the frustration you experienced with the subscription and billing process. We understand how concerning this must have been, and we appreciate you sharing your feedback.
One of our team members will be reaching out to you directly to address this matter and ensure proper assistance.
Regards,
Team Helpdesk
Easy to use and so helpful
2025年9月3日
Career.io からの回答
Hi Charlotte,
We’re so glad to hear you found the platform easy to use and helpful! It’s wonderful knowing it supported you in creating your resume smoothly.
Thanks for sharing your experience with us.
This website has EVERYTHING
This website has EVERYTHING. I am actually landing interviews with companies! Every other site I have tried has gotten me zero interviews, but Career.io is the real deal!
2025年8月20日
Career.io からの回答
Hi Haydenn,
We’re thrilled to hear that our platform has been so helpful in landing interviews for you. It’s wonderful to know we could make such a positive difference in your job search journey.
Thank you for sharing your success with us.
Regards,
Team Helpdesk.
A refreshing step in the right…
A refreshing step in the right direction towards the right job!!
2025年8月15日
Career.io からの回答
Hi Mary,
We’re so happy to hear that you found our service to be a positive step toward your next opportunity!
Your feedback means a lot to us, and we’re glad we could support you in your job search journey. Wishing you the best of luck moving forward!
Regards,
Team Helpdesk.
Simple and easy to create resumes/cover…
Simple and easy to create resumes/cover letters and download them. Awesome!
2025年8月14日
Career.io からの回答
Hi Jeremy,
Thank you for sharing your experience! We’re so glad you found the process simple and easy, and that downloading your resumes and cover letters was seamless.
We truly appreciate your kind words and support.
Regards,
Team Helpdesk.
Career.io からの回答
Hi Ousman,
Thank you for the great feedback! We're glad you found the service easy, fast, and reliable.
It’s always a pleasure to hear from happy customers.
Regards,
Team Helpdesk
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