CarInsuRent.com レビュー 165

I am a new customer and they handled my claim with no issues for the full amount I was charged. All by email. They even took action against the hire car company in Heathrow who were overcharging me for something really minor! Thanks for your support.

Got an insurance for rental car in Iceland, while on the trip I had a tire damage that was not covered by the car rental company.
Emailed a claim to CarInsuRent and got the payment fully covered without any problem.
Make sure you take photos of everything before and after.

CarInsuRent ont un service client très réactif. Toutes les conditions citées dans la police ont été respectées, je recommande très fort CarInsuRent.

YOU CAN DEFINITELY
COUNT ON CARINSURENT.COM.

SERVICE ORIENTED CUSTOMER DRIVEN
EVENTHOUGH I WAS SCAMED BY THE CAR RENTAL FIRM CARINSURENT HAS PAID ME ME THE DEDUCTIBLE NO ASSLE.

I damaged two wheel rims because of a rock on a road. Contacted Carinsurrent, asked and received permission to fix the damage in a garage before returning the car. I received full compensation shortly after submitting the claim.

I use Carinsurent for few years.
It is great value for money.
There are few small issues like:
1. sometimes the complaint can't be filled in the site
2. response time is not immediate
3. few more questions are asked (although they were not really needed to be asked)
The bottom line - at the end I get the money back according to the policy.
For improvement - the money coming from PayPal has a fee (same the transfer to bank account). I would propose to have an option of VISA payment (same as I pay when I do the insurance) - this is free of charge and will be great to see this working.

it took a little bit longer than I expect but I get the money .
sending money through Paypal is not good because they charge fee, it's better to send the money directly to the bank account.

ו have made a mistake and ask to repair. After less than 24 hour it has been done.
Perfect.thank's

Super easy to buy the service. much much much cheeper than the alternative at the rent a car companies
customer service is very helpfull

There was a good experience with them, we truly appreciate their effective support.
We made a mistake at putting order. When we asked for resolution of our mistake, we faced very polite and resolution oriented service.
The way to go!

I tried to file a claim only to find out the claim submission form does not work - like every negative review here says. The phone is also just an answering machine and no one calls back.

Looking a bit deeper, the address they use is one of another company. The domain is held through a proxy.

It seems this is a total scam basically, and unfortunately I fell for it.

It seems all positive review for this site are fake. They all come from profiles with just one review or from profiles that all give similar reviews on the same group of websites like this one, phdresearch, etc.

I have also only one review because created a trustpilot profile to warn other people. Just verify the above things for yourself and you will see this company seems not to exist.

I contacted them via email to see if maybe I am wrong and they do honour claims after all, in which case I will update this review.

Highly recomended.good costumer support.great value for money.

I have used carinsurent car hire excess insurance for 3 years. Unfortunately Avis charged me EUR 360 for a tiny scratch and also I had to claim. Although it took them 6 weeks to finalize the claim (probably due to covid19), I got the money and I am pleased to recommend.

It was very easy to setup the policy I rent a car 4-5 times every year and I believe that it is a good value for the price of the annual worldwide rental car insurance.

very BAD service. NOT recommended at all.
I had a small damage in the car early July, I tried to report it several times on website, but page never worked. I tried to call several times, no one pick up. I left several message on answer machine, but they never call back. I emailed, several times and when they finally replied
1- They said they might reject the case as I took more than 2 weeks to inform them, ( by email they mean). they didn't consider all the frustration becuase of website doesn't work and noone seems to pick up with phone or check answer machine
2- they asked to get proof from rental company that they fixed the damage, they need fixing bill they paid and images. of course rental company refused.
3- they will make you sign paper that they will chase rental company to reduce the cost, and you must help and do whatever they want to get that done.

All of this before considering you case. they would reply to your email once every 2 or 3 weeks. you need to keep sending reminders for reply. After chasing them for 5 months, I finally got paid.

Even my year contract still valid, I rented 2 more cars but bought another insurance as I am not sure they will pay. Other companies might charge more but you wont make you go through all this to file a claim.

I purchased at CarInsuRent insurance coverage for a year at a small cost. It gave me peace of mind for all the times I rented a car and considerable financial savings.

i made a claim about 4 months ago. Then it took 2 months for the company to ask for all sort of documents which were then provided. Since then the disapeared. No comunication whatsoever. Think again before buying this cover

HIGHLY RECOMENDED 'BEST VALUE FOR MONEY' GREAT CASTUMER SUPPORT

Great insurance! Not only it covers me for a whole year, it also helped me solved an issue which I had with my last renal, saved me from chasing and interacting the rental company.
Highly Recommended!