e-car lease  レビュー 

2,509
•
TrustScore 5段階評価の5

4.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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5つ星のうち5の評価

Nothing was a problem and they were true to their word the car came earlier than anticipated which was an added bonus 10/10 highly recommended. A pleasure doing busy with! I also found them very compe... もっと見る

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5つ星のうち5の評価

Ryan was a total STAR all the way through the process. It became a little tricky from my side for a while, but Ryan kindly held that space to get me the car and colour I truly wanted. Buddy you... もっと見る

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5つ星のうち5の評価

I've used E-car leasing for the past 4 years for all business leasing at LCM Systems ltd. The team have worked miracles at short notice to find me cars that have exceeding long order dates and hav... もっと見る

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5つ星のうち5の評価

Excellent customer service from Paul B, who I dealt with. Was very patient with me as I'm a very indesicive person. He was very knowledgeable about all the various offers within my price range. Once I... もっと見る

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企業情報

  1. リース業
  2. ・
  3. カー リース業
  4. 電気自動車充電スタンド
  5. 電動機店

当該企業による記述

e-car lease are the UK's leading electric car experts. Whether you are a personal contract hire, business contract hire or salary sacrifice customer, our team are on hand to deliver a top rated experience time after time. While our team can assist with any petrol, diesel, hybrid or PHEV enquiry, it is our pure electric and zero emission speciality which sets us apart from any other leasing broker. A family business with over 60 years’ experience, we have invested all of our resources into the electrification of the UK's automotive market. Throughout each year we form part of a process that purchases thousands of vehicles, allowing us to negotiate competitive prices with vehicle manufacturers such as Audi, BMW, Mercedes-Benz, Skoda, Tesla and Volkswagen. This allows our e-car lease team to offer some of the best electric car leasing deals to our customers. Just browse our industry-leading website and discover for yourself why we are the default choice for electric cars and vans. Our bespoke website is underpinned by the Lythium EV process, which sets out to you the range, charging rate, charging time, company car tax and whole of life costs on every EV. Whether you are an individual, company car driver, fleet manager or Salary Sacrifice scheme, our information ensures the decision you make is the right one. And don’t forget, if you are based in the northwest (Manchester, Liverpool, Warrington or St Helens) please do feel free to visit us and see some of our electric demonstration vehicles.

e-car lease - Electric Car Leasing Specialists

当該企業による記述

Customer Service
The team at e-car lease value every customer, no matter the circumstances. We strive to consistently meet customer expectations time after time.
Experience
Our family automotive business has been operating for over 60 years and are one of the first electric vehicle specialists in the UK. With the ability to supply electric cars, and vans, the team at e-car lease not only provide competitive deals but also provide you with the advice and support you, or your company, deserves.

The UK's ONLY Electric Vehicle Certificate

Understand your new EV before you buy

Understand your new EV before you buy
The team at electric car lease have designed a leading EVC™ certificate which is a free downloadable tool on every vehicle our amazing website advertises. These help you to understand the EV before you buy and tell you everything like real-world range, charging times, charging costs, running costs, power/performance, towing capacity, bidirectional charging, charge point locations and EV tariffs. No other leasing company can offer this unbelievable tool.

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4.9

優良

TrustScore 5段階評価の5

2509件のレビュー

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顧客にレビューを依頼しています

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ネガティブなレビューの 100%に回答しています

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,509)

過去12か月のレビュー数: 184件

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5つ星のうち5の評価

Great service and amazing experience

Had amazing experience with e-car lease. Andy was very helpful and responsive and the delivery of the car was seamless and fast. Very happy with all the service provided

2026年5月12日
e-car lease  ロゴ

e-car lease からの回答

We appreciate the wonderful feedback about your electric car leasing experience with our team. And special thanks for recognising Andy’s contribution to the seamless transaction. Feedback we love to receive.

Enjoy the new EV!



Phil King
Service Director
CarLease UK / e-car lease

5つ星のうち5の評価

Great Service!

Great communication throughout the process - you actually get to speak to a single point of contact who guides you through the whole process (Andy has been brilliant throughout). Smooth service, helpful advice & a great range of cars. Happy to recommend to others.

2026年5月11日
e-car lease  ロゴ

e-car lease からの回答

Thank you for the great feedback Richard. We appreciate you placing your fleet business with our EV experts. And thank you for highlighting our style of service and for recognising Andy’s efforts. It does mean a lot to us.

Enjoy the new electric car!

Phil King
Service Director
CarLease UK / e-car lease

5つ星のうち5の評価

Very professional, best way to order cars for a business

We first used e-carlease to order two Teslas back in 2019, we now have a fleet of eight, and we had two replacements last week. The local team, especial shout out to Paul, are a pleasure to deal with. Somehow I was able to take delivery of an iX3 while other people I known have had their delivery times rescheduled. Very professional, fair and easy to deal with,

2026年5月6日
e-car lease  ロゴ

e-car lease からの回答

Thank you so much for supporting our business for such a long time Tom. We really appreciate the opportunity to manage your fleet and to help with the transition into electric vehicles.

And thank you for recognising Paul’s ability to procure the BMW iX3 so quickly for you. This is an amazing all-electric SUV and such a popular car. Hence the tremendous lead time elsewhere.

Here if you need us further.


Phil King
Service Director
CarLease UK / e-car lease

5つ星のうち5の評価

5 Star Experience

Absolutely excellent experience with CarLease from start to finish. I recently received my new car and the whole process was incredibly easy, straightforward, and well explained throughout.

Everything was simple to use, and whenever I had any questions, the customer service team were fantastic - always helpful, responsive, and professional. I’d like to add special thanks to Aaron and Hayley, who were both brilliant and kept everything running smoothly from start to finish.

My car was delivered on time exactly as promised. I was kept updated with an ETA on the day and again that morning, which made everything stress-free and easy to plan around. The delivery driver also provided exceptional service and was friendly, professional, and helpful.

I’m really pleased with the whole experience and would definitely use CarLease again in the future. Highly recommended.

2026年4月30日
e-car lease  ロゴ

e-car lease からの回答

What a lovely review Ruby. This is exactly what we love to hear from our car leasing customers, and it is a true testament to what we do here at CarLease and e-car lease. Great service, price and customer experience is our primary ambition.

Enjoy the new car!


Phil King
Service Director
CarLease UK / e-car lease

5つ星のうち5の評価

An outstanding experience

An outstanding experience leasing my new car through e-car lease. From the very first inquiry, their communication was clear, honest and professional. Aaron went above and beyond to help secure the right car for me.
If you are looking for a stress-free leasing experience with a great team that cares about it's customers I would highly recommend e-car leasing.

2026年4月30日
e-car lease  ロゴ

e-car lease からの回答

Thank you for taking the time to detail the EV leasing experience with our expert team. And a particular thanks for recognising Aaron’s efforts. We do our best to set standards for electric car procurement in the UK.

The process doesn’t end here, just let us know if you need anything further.


Phil King
Service Director
CarLease UK / e-car lease

5つ星のうち5の評価

Great service from electric Car Lease Team

Delivery driver phoned 1 hour before to alert me to his arrival. He spent time going through and explaining various functions of the car both patient and helpful. Very pleased with my new JAGUAR I-PACE

2026年4月29日
e-car lease  ロゴ

e-car lease からの回答

Thank you for detailing the electric car leasing experience with our team. And great to hear that the deliver process was so smooth and comprehensive. A perfect result all round.

Enjoy the new EV!


Phil King
Service Director
CarLease UK / e-car lease

5つ星のうち5の評価

Smooth Professional Service

From my initial call with Aaron, where the van I had initially enquired on turned out to not tick all the boxes, he was able to source one that was in line with my needs and we changed the order to suit. The full process was smooth and hassle free from start to finish. I would recommend e-car lease for anyone thinking of leasing. Thanks

2026年4月29日
自発的なレビュー
e-car lease  ロゴ

e-car lease からの回答

Thank you for the great feedback Ryan. And we appreciate the kind words for Aaron, in our EV sales team. Delivering a quick and efficient electric car leasing service is paramount to what we do here.

Enjoy the new car. Just let us know if you need anything.


Phil King
Service Director
CarLease UK / e-car lease

5つ星のうち1の評価

Good pre-sales, but abysmal aftercare for multiple poorly prepped vehicles

The initial ordering process was smooth, but the aftercare once the vehicles arrived was appalling. We ordered TWO 'brand new' Smart #1 Brabus vehicles through them, and both arrived with severe issues.

First, be warned: their delivery confirmation email includes a legally unenforceable scare tactic stating, 'Anything noticed once the driver has left will not be covered.' This is an attempt to override your statutory rights under the Consumer Rights Act 2015.

Car 1 arrived with multiple defects, including a yellow compound defect marker literally still drawn on the bumper, a panel wave/dent, and heavy machine-polisher buffer trails. When reported, the broker tried to offer a £50 'valet' to wash away what required professional bodyshop correction, and then my Account Manager went completely silent.

Car 2 arrived with wildly inconsistent paint depths across the panels (ranging from 120 to 180 microns on a single door). While another dealer brushed this off as 'acceptable industry standard' for factory or port preparation, it hardly screams premium quality.

Supplying one botched car is a mistake; supplying two to the exact same address shows a complete failure to vet their logistics and supply chain. If you want a broker who will actually fight your corner when things go wrong, look elsewhere.

2026年2月18日
自発的なレビュー
e-car lease  ロゴ

e-car lease からの回答

Hi Donato

Thank you for detailing the experience with your two vehicles. Obviously we are sorry to hear about the poor delivery experiences; given you had two vehicles go equally wrong, we can see why you have been so frustrated with this 1-star review.

Just to address some of the concerns you have raised:

• Our pre-delivery email is used to protect customers. Once a customer has signed for a vehicle, our leasing broker services have effectively ended. It isn’t to override legal rights or to scare you; we just cannot help a customer who alleges vehicle damage / issues for a vehicle that they have a signed a vehicle delivery note for. As we sit in-between the finance company and supplying dealership, the issues don’t to pertain to our services and is not something we control. However, we want our customers to understand their full obligations at the point of delivery;

• We often contribute to a customer’s valet (from our own expenses), as many vehicle issue in our industry arise a delivery stage. In some instances, this does resolve the contended issue. We offer this to limit frustration, not cause it;

• Account Manager service- please can you evidence the silence to us. We should always be responsive regardless of the conversation and we are always here to help;

• Vehicle quality - vehicles supplied in the leasing industry are not “showroom” quality in all instances. We do put this in our covering emails / quotes to allow customers to make informed decisions. Many customers are happy to accept this, as the discounts and deals we offer mean considerable savings. And as a usership product (you never own the vehicle), the material difference is often not a point of contention. But at the same time, if you feel the product is poor, this should be escalated to the manufacturer (Smart) as it is not acceptable;

• Supply Chain – we have a valued and unique supplier for the Smart EV deals. They supply hundreds of vehicles for us and a fraction do wrong. You are not the only customer to have issues in this process. However, if we stopped dealing with every supplier because of a delivery issue or product defect, we would have no suppliers remaining. We don’t mean to sound callous, it is just a fact of the industry and the process. In most cases, the issue is put right.

If you need to speak with me, just reach out and we can chat further.

5つ星のうち5の評価

Slick and professional service

From the first enquiry to taking ownership of the vehicle Paul, Sarah and their team in Leigh provided excellent service. Feedback on mails were prompt and efficient. The submission of finance application was swift and professionally handled. Arranging the handover of vehicle given my tight schedule to return to Northern Ireland by ferry was without hassle. Great customer service which I highly recommend.

2026年4月23日
自発的なレビュー
e-car lease  ロゴ

e-car lease からの回答

Thank you for the detailed review of your used EV leasing experience with our expert team. And particular thanks for recognising Paul (in EV sales) and Sarah (in EV customer management) for their role in the transaction. While it is rare that customers visit our team on site, it is always a pleasure to welcome those who place their trust and confidence in our business to assist with their electric vehicles.

Enjoy the car. Just let our team know if you need anything further.

Phil King
Service Director
CarLease UK / e-car lease

5つ星のうち5の評価

First class service from start to finish

⭐⭐⭐⭐⭐ Absolutely cannot fault e-car lease. From the second I put in my request for an Ioniq 6 N, Lee was on it. Bear in mind the car hadn’t even arrived in the UK yet. A few weeks later and the car was delivered. Sarah made the finance admin and delivery stages feel completely stress-free. Honestly one of the smoothest leasing experiences I’ve ever had. Huge thanks to Lee and Sarah — if you’re even thinking about an EV lease, these are your people. I will definitely be using them again for my next lease.

2026年4月23日
自発的なレビュー
e-car lease  ロゴ

e-car lease からの回答

Thank you for the amazing review Stew and for using our EV experts to deliver the Hyundai Ioniq 6 N to you. And what a car! EVs like yours showcase exactly what electric car driving is all about.

Thank you for recognising Lee’s and Sarah’s efforts too. They are fundamental to the customer leasing experience.

Anything else, just let us know.


Phil King
Service Director
CarLease UK / e-car lease

5つ星のうち4の評価

first time leasing

first time leasing, we felt comfortable

2026年4月23日
e-car lease  ロゴ

e-car lease からの回答

Thank you for placing your trust and confidence in our EV leasing team to deliver your new vehicle. As an online electric car lease broker, we do appreciate you need to rely on our team to supply the right solution. So pleased this was the case for your deal.

Enjoy the new electric car. Just let us know if you need anything further.


Phil King
Service Director
CarLease UK / e-car lease

5つ星のうち5の評価

Great deal and service offered on new car lease

Great deal offered on car lease. Very personable and efficient to deal with. Had the car which was in stock from initial conversation to delivered in three weeks. I highly recommend leasing through Carlease UK

2026年3月23日
e-car lease  ロゴ

e-car lease からの回答

Thanks Ian. Lovely words about our EV leasing team; exactly what we want to hear. As a small family business, we like to be different with our service, skills and product delivery.

Enjoy the electric car. Just let us know if you need anything further.


Phil King
Service Director
CarLease UK / e-car lease

5つ星のうち5の評価

Made it any easier for me

Made it any easier for me. Thanks for the help

2026年1月5日
自発的なレビュー
e-car lease  ロゴ

e-car lease からの回答

Thank you Neil - an easy and seamless EV leasing experience is the type of feedback we like to get.

Enjoy the new electric car. Just let us know if you need anything further.


Phil King
Service Director
CarLease UK / e-car lease

5つ星のうち5の評価

Honestly a great company to deal with

Honestly a great company to deal with, I dealt with Ryan Finnerty and found him to be very helpful and responsive. I put in a request late on an evening, the next day I had a phone call from Ryan saying the deal had sold out but he had managed to source some more vehicles.

For contrast, I had spoken to another company that morning who had told me it was in stock, then called back 20 minutes later saying it wasn't. So Ryan had clearly gone above and beyond to source the car.

From the point of order to delivery everything was seamless, I had to change the delivery date a couple of times and that was no problem. Everyone I spoke to has been brilliant and will definitely use them in a few years time!

2026年4月14日
自発的なレビュー
e-car lease  ロゴ

e-car lease からの回答

Thank you for taking the time to detail the EV leasing experience with us. We really appreciate you setting out the efforts which Ryan (in electric car sales) went to in order to secure your business and deliver the solution your company needed. Exactly what we want to hear!

Enjoy the new EV. Just let us know if you need anything further.


Phil King
Service Director
CarLease UK / e-car lease

5つ星のうち5の評価

BIG thank you!


I just wanted to say thank you for the great deal on the Smart #1 Brabus. Especially I have to mention, Ryan. He has been fantastic from start to finish—efficient, proactive, and a pleasure to deal with throughout.
I’m really happy with the car!
I’ll definitely be recommending you and your company to my business contacts.
Thanks again,

2026年4月17日
e-car lease  ロゴ

e-car lease からの回答

What a fantastic review about our EV leasing process and Ryan, in our car leasing sales team. This is the type of feedback we really do love receiving!

The process doesn’t end here, just let us know if you need anything further.

Phil King
Service Director
CarLease UK / e-car lease

5つ星のうち5の評価

A thoroughly professionally experience…

A thoroughly professionally experience from initial enquiry through to delivery. I’d be very happy to recommend based on my experience so far.

2026年4月17日
e-car lease  ロゴ

e-car lease からの回答

Thank you for choosing our EV leasing experts to procure and deliver your new car. We do appreciate you placing your trust in us to manage your fleet.

Anything else, just get in touch.


Phil King
Service Director
CarLease UK / e-car lease

5つ星のうち5の評価

Great experience from start to finish

Great experience from start to finish. Very straight forward, honest and simple from Mike, Hayley and team.
Thank you.

2026年4月17日
自発的なレビュー
e-car lease  ロゴ

e-car lease からの回答

Thank you so much for the great review about our EV leasing team. Special thanks for recognising the efforts of both Mike and Hayley in our electric car leasing sales / admin team.

Enjoy the new car. Just get in touch if you need anything further.


Phil King
Service Director
CarLease UK / e-car lease

5つ星のうち5の評価

The sales team (Andy) were knowledgable…

The sales team (Andy) were knowledgable and have responded to questions after delivery. Good all round service

2026年3月27日
自発的なレビュー
e-car lease  ロゴ

e-car lease からの回答

Thank you for choosing our used-EV team to procure your vehicle Dale. It's great to hear that our team, especially Andy, delivered such a robust leasing experience for you.

If you need anything further, just let us know.


Phil King
Service Director
CarLease UK / e-car lease

5つ星のうち5の評価

Leasing experience

My first time leasing a car was made very straightforward and easy right from the initial contact. I dealt with Aaron who was great at helping me, despite me ringing back multiple times as I thought of different questions. Would definitely recommend.

2026年4月8日
e-car lease  ロゴ

e-car lease からの回答

We really appreciate the overview of the EV leasing process with us Keith. Thanks for the kind remarks for Aaron, one of our electric car leasing experts, also. It really helps showcase our service levels to other customers.

Enjoy the new car. Just let us know if you need anything further.



Phil King
Service Director
CarLease UK / e-car lease

5つ星のうち5の評価

Car was received the day it was…

Car was received the day it was required, just as the previous car lease deal was ending. Delivery & collection went well. Admin side of lease deal was dealt with promptly and politely.

2026年4月14日
自発的なレビュー
e-car lease  ロゴ

e-car lease からの回答

Thank you for taking the time to review your electric car leasing experience with us. We do appreciate the kind words about our sales and admin team. We do our best to make sure our customers have a positive experience each and every time.

Enjoy the new EV!

Phil King
Service Director
CarLease UK / e-car lease

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