Absolutely amazing service and what a fantastic little car!!! First time buying a car online but what a great experience kept up to date with the process throughout and delivered promptly to me in Sou... ãã£ãšèŠã
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Weâve just purchased our sonâs first car from Carvender and was looked after by Qamer Arshed. What a fantastic experience! Really nice garage and very happy with the car, which was well priced and... ãã£ãšèŠã
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I had a great experience buying my car with the help of Abdull. He was very friendly, helpful, and professional throughout the whole process. He made everything simple and straightforward, answered al... ãã£ãšèŠã
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Purchased a Renault Clio for our son, communication was easy viewed and delivered same day. I was a little dubious over other people's bad reviews but we have had a positive experience. There is a... ãã£ãšèŠã
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CarVender Ltd is a multi-award-winning independent used car dealership in the UK, proudly serving customers nationwide since 2018. Headquartered in London (Epping, Essex), CarVender has become a trusted name in the automotive sector, with over 2300 vehicles sold and an outstanding 98% customer satisfaction rate. With a strong digital presence, over 60% of our customers choose to buy online, enjoying the ease of a fully secure, end-to-end car buying experienceâfrom vehicle reservation and finance application to part exchange and home delivery. The remaining 40% prefer visiting us in-store to browse and collect their vehicles in person. CarVender has earned close to 1,000 five-star reviews across platforms including AutoTrader, Trustpilot and Google, reflecting our dedication to quality, service, and customer care. Our Achievements Our commitment to excellence has been consistently recognised by the industry: AM Awards 2025 â UK Independent Dealer of the Year Motor Trader Independent Dealer Awards 2025 â UK Independent Community Dealer of the Year Award Motor Trader Independent Dealer Awards 2024 â UK Independent Dealer of the Year & Sales Manager of the Year Motor Trader Industry Awards 2023 â Winner, Customer Care Award CarDealer Used Car Awards 2022 â Highly Commended AutoTrader Highly Rated Awards â 2021, 2022, 2023 We continue to grow year-on-year, thanks to our loyal customers and the relentless efforts of our dedicated team. Why Choose CarVender? Free delivery within 50 miles of our dealership Nationwide delivery at only £1 per mile 14-day money-back guarantee on all online orders Free 90-day warranty for peace of mind Delivery within 3 days of order 149-point PDI safety checks, HPI clear, fresh MOT (if under 6 months), and complimentary service (if due) Mechanical inspection reports provided for all vehicles Whether you choose to buy online or in-store, CarVender makes your next car purchase simple, secure, and satisfaction guaranteed. Browse our website today to explore our latest stock, reserve your car for just £100, apply for finance, or arrange part exchangeâall from the comfort of your home.
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Theydon Business Park, Hobbs Cross Road, Theydon Garnon, Epping, Essex, CM16 7NY, Epping, è±åœ
- 0800 999 1236
- sales@carvender.co.uk
- carvender.co.uk
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Great service
Great service. Abdull arranged viewing at convenient time and guided me through the process. Car prepared and washed for viewing. They also have a huge selection on site where youâre taken through all the documentation by the helpful staff. The transaction itself was smooth and fast, with very fast delivery to our door. Very pleased
2026幎5æ17æ¥
èªçºçãªã¬ãã¥ãŒ
carvender ããã®åç
Hi George,
Thank you so much for your fantastic review!
Weâre delighted to hear that you had a great experience with Abdull and the team. Making the process smooth, convenient, and stress-free for our customers is always our priority, so itâs wonderful to know everything from the viewing to the delivery went seamlessly for you.
Weâre also pleased that you appreciated the preparation of the vehicle and the support provided throughout the documentation and purchase process. Abdull and the whole team work hard to make every customer feel confident and well looked after.
Thank you once again for choosing CarVender Ltd. We hope you enjoy your new car, and we look forward to helping you again in the future!
Warm regards,
Customer Experience Team
carvender
ð 0800 999 1236
ð§ support@carvender.co.uk
Great experience with Abdul when buyingâŠ
Great experience with Abdul when buying my new car. Really helpful, informative & accommodating.
All the team were really friendly & happy to help!
Thank you for the chocolates to Abdul ð
2026幎5æ21æ¥
èªçºçãªã¬ãã¥ãŒ
carvender ããã®åç
Hi Amy,
Thank you so much for your lovely review!
Weâre delighted to hear that you had a great experience purchasing your new car with Abdul and the team. Providing helpful, informative, and accommodating service is exactly what we strive for, so itâs wonderful to know you felt well looked after throughout the process.
Abdul will be especially pleased to hear your kind words â and weâre glad you enjoyed the chocolates too! ð
Thank you once again for choosing CarVender Ltd. We hope you enjoy every moment with your new car, and we look forward to welcoming you again in the future.
Warm regards,
Customer Experience Team
carvender
ð 0800 999 1236
ð§ support@carvender.co.uk
Just bought my daughter her first carâŠ
Just bought my daughter her first car from car vendor. Qumer handled our purchase from start to finish great service. Car was as described and my daughter is very happy with her new vehicle. I highly recommend car vendor as I have had bad experiences in the past buying vehicles it is becoming very difficult to find a company that sell you a car and are honest. Do not look elsewhere if you are reading this you are on the right path to finding your next car. The hardest part of buying a vehicle is can you trust the seller well here you can. Also Iâd like to give a massive shout out to the delivery driver I didnât get his name but he was very friendly he made things very simple yet satisfying for me in receiving our new vehicle. He was very friendly and patient when he arrived. So I hope he also gets to read this. If I am ever in need of a vehicle again I will be contacting these first. Great work guys you deserve appreciation. Ashley Whyte.
2026幎5æ20æ¥
èªçºçãªã¬ãã¥ãŒ
carvender ããã®åç
Hi Ashley,
Wow â thank you so much, Ashley, for such an amazing review and for trusting CarVender with your daughterâs first car purchase!
Weâre absolutely delighted to hear that both you and your daughter had such a positive experience with us. Buying a first car is a very special moment, and weâre honoured to have been part of it. Itâs fantastic to know that Qumer looked after you from start to finish and made the whole process smooth, honest, and stress-free.
Your comments about trust and transparency genuinely mean a lot to us, especially knowing youâve had difficult experiences elsewhere in the past. We work very hard to provide quality vehicles alongside honest customer service, so hearing feedback like this makes it all worthwhile.
Weâll also make sure your kind words are passed on to our delivery driver as well. Heâll be very pleased to know his friendliness and patience helped make the delivery experience enjoyable and straightforward for you.
Thank you once again for your support, recommendation, and thoughtful review. We wish your daughter many happy and safe miles in her new car, and whenever you need another vehicle in the future, weâll be more than happy to help again.
Warm regards,
Customer Experience Team
carvender
ð 0800 999 1236
ð§ support@carvender.co.uk
GENUINE DEALERSHIP
Finally found a genuine car dealership!!!!!
We were looking for a particular car for my son a seat Ibiza fr we had been to a few previous dealers and test drove a couple but did not feel comfortable with A. The cars and B. The dealership.
We had seen one at Carvender which they had reduced by a few hundred pound so thought we would have a look, upon arriving I was very impressed with their whole set up even their garage was immaculately clean, after test driving the car we put a deposit down and it was on the ramp before we left.
They gave it a service we were supposed to pick it up the next day but they found a minor crack in the radiator so they replaced it so there was a slight delay in picking it up they also buffed out a couple of minor scratches that I asked them to.
After having the car a couple of weeks the windscreen washers were not working we called them up took the car back a guy appeared from the garage with a new motor in his hand took the car turned out it was just a fuse sorted it.
I can honestly say as a very untrusting born and bred Londoner this garage impressed me so much so if ever I want to buy a used car again this will be the first place I will look, my son loves the car and has driven to Derbyshire and back with no issues at all.
So a big Thankyou to Carvender but a bigger Thank you to Qumer who is a real gentleman makes the whole process simple a real decent guy who wants his customers to be happy after all a good reputation sells cars 5*
P.S thanks for the chocolates
2026幎5æ20æ¥
èªçºçãªã¬ãã¥ãŒ
carvender ããã®åç
Hi Danos,
Wow â thank you so much for such an incredible review!
Reading feedback like this truly means the world to us. We know how difficult and stressful it can sometimes be to find the right used car and a dealership you can genuinely trust, so hearing that you felt comfortable and confident with CarVender from start to finish is the biggest compliment we could receive.
Weâre delighted that your son is enjoying his Seat Ibiza FR and that the car has been performing perfectly, including the trip to Derbyshire and back! Customer satisfaction is extremely important to us, which is why we always try to prepare every vehicle to the highest possible standard and deal with any issues promptly and honestly â even if it means delaying collection slightly to ensure everything is right.
Qumer will be especially pleased to read your kind words. He genuinely cares about every customer and always goes above and beyond to make the process smooth, transparent, and enjoyable, so your recognition will mean a lot to him personally.
Thank you once again for your trust, patience, and amazing support. We hope your son enjoys many happy miles in his new car, and whenever youâre looking for another vehicle in the future, weâll be here ready with the chocolates!
Warm regards,
Customer Experience Team
carvender
ð 0800 999 1236
ð§ support@carvender.co.uk
Great efficient
Great efficient, friendly service. Would highly recommend
2026幎5æ14æ¥
èªçºçãªã¬ãã¥ãŒ
carvender ããã®åç
Hi Sharon,
Thank you for your kind review!
Weâre delighted to hear that you found our service efficient and friendly. Providing a smooth and enjoyable experience for our customers is always our priority.
We truly appreciate your recommendation and thank you for choosing CarVender Ltd. We hope to see you again in the future!
Warm regards,
Customer Experience Team
carvender
ð 0800 999 1236
ð§ support@carvender.co.uk
Excellent experience with Carvender LTDâŠ
Excellent experience with Carvender LTD from start to finish. The whole process of purchasing my Hyundai Ioniq was smooth, professional, and stress-free, including the delivery service which was handled efficiently and without any issues.
A special mention goes to Abdull Rehman, who provided outstanding customer service throughout. He was always quick to respond, answered every question thoroughly, and handled any issues or concerns promptly and professionally. His patience, honesty, and friendly approach made a huge difference and gave me confidence throughout the purchase.
The communication throughout the process was excellent, and everything was handled in a transparent and professional manner. Itâs refreshing to deal with a company that genuinely values customer service and customer satisfaction.
I would highly recommend Carvender LTD to anyone looking for a quality vehicle and a hassle-free buying experience.
Thank you again to Abdull and the team.
2026幎5æ14æ¥
èªçºçãªã¬ãã¥ãŒ
carvender ããã®åç
Hi Andy,
Thank you so much for your fantastic review and for choosing CarVender Ltd for your Hyundai Ioniq purchase.
Weâre delighted to hear that your experience was smooth, professional, and stress-free from start to finish, including the delivery process. Providing transparent communication and making the buying journey as easy as possible is exactly what we aim for.
A special thank you as well for recognising Abdull Rehmanâs efforts. He will be extremely pleased to hear your kind words. Delivering honest advice, prompt communication, and excellent customer care is something our team takes great pride in, so itâs wonderful to know this made such a positive difference to your experience.
Your recommendation truly means a lot to all of us. We hope you enjoy every moment with your Hyundai Ioniq, and we look forward to assisting you again in the future.
Warm regards,
Customer Experience Team
carvender
ð 0800 999 1236
ð§ support@carvender.co.uk
Really great experience with Carvender
Really great experience with Carvender. Qumer was genuinely helpful from the start and made the whole process easy and stress-free. From the moment we arrived, we were welcomed warmly and offered tea, coffee, and refreshments, which made us feel very comfortable.
Qumer was honest, friendly, and always happy to answer any questions we had. You can tell he genuinely cares about customers and wants to make sure everything goes smoothly.
What made the experience even more special was that when we were leaving, they even gave us a box of chocolates as a thank you gesture, which was a really nice touch.
Very happy with the service and would definitely recommend Carvender to anyone looking for a reliable and professional company. Thanks again, Qumer â really appreciate all your help and hospitality!
2026幎5æ14æ¥
èªçºçãªã¬ãã¥ãŒ
carvender ããã®åç
Hi Samia,
Thank you so much for your amazing review and kind words!
Weâre absolutely delighted to hear that you had such a great experience with CarVender and that Qumer helped make the process smooth, easy, and stress-free from start to finish. Providing honest advice, great hospitality, and making our customers feel comfortable is something we truly pride ourselves on.
Weâre also pleased that the little touches â from the refreshments to the chocolates â helped make your visit even more memorable. Your recommendation means a lot to the entire team.
Thank you once again for choosing CarVender. We wish you many happy miles in your new car and look forward to welcoming you again in the future!
Warm regards,
Customer Experience Team
carvender
ð 0800 999 1236
ð§ support@carvender.co.uk
The guys were easy to deal with
The guys were easy to deal with, very helpful and friendly, done the deal online with no problems and had the
car delivered to Scotland quickly. So I would definitely use them again.
2026幎5æ11æ¥
èªçºçãªã¬ãã¥ãŒ
carvender ããã®åç
Hi Archie,
Thank you so much for your fantastic review!
Weâre delighted to hear that you found the team helpful, friendly, and easy to deal with throughout the process. Making car buying simple and stress-free â even completely online and delivered all the way to Scotland â is exactly the experience we aim to provide.
We truly appreciate your trust in CarVender Ltd and are very pleased everything went smoothly for you. Enjoy your new car, and we look forward to helping you again in the future!
Warm regards,
Customer Experience Team
carvender
ð 0800 999 1236
ð§ support@carvender.co.uk
carvender ããã®åç
Hi Jake,
Thank you so much for your wonderful review! We're thrilled to hear that you had very good experience and fast service from our dealership team.
We truly appreciate your kind words and look forward to welcoming you back again in the future. Enjoy your car!
Warm regards,
Customer Experience Team
carvender
ð 0800 999 1236
ð§ support@carvender.co.uk
The Mercedes specialist
Qumar made the experience really relaxed and really enjoyable. He was Very knowledgeable on the Mercedes and answered every question. When I picked my car up it was like it was brand new. Will be coming back in the future.
2026幎5æ1æ¥
èªçºçãªã¬ãã¥ãŒ
carvender ããã®åç
Dear Valued Customer,
hank you so much for your wonderful review! We're thrilled to hear that Qumar made your experience relaxed and enjoyableâheâll be delighted to know his knowledge and support made such a difference.
Itâs great to hear you were pleased with the car on collection tooâpresenting every vehicle to the highest standard is something we take real pride in.
We truly appreciate your kind words and look forward to welcoming you back again in the future. Enjoy your car!
Warm regards,
Customer Experience Team
carvender
ð 0800 999 1236
ð§ support@carvender.co.uk
Great service delivery and car
Great service delivery and car
Overall great experience
Thank you
2026幎4æ29æ¥
èªçºçãªã¬ãã¥ãŒ
carvender ããã®åç
Hi Qazza,
Thank you for your kind words! We're delighted to hear you had a great experience with both our service and your car. It means a lot to us, and we truly appreciate your support. Enjoy your new vehicle, and we look forward to welcoming you again in the future!
Warm regards,
Customer Experience Team
carvender
ð 0800 999 1236
ð§ support@carvender.co.uk
Buy with confidence
Buy with confidence! The team at CarVender is so knowledgeable and honest that I actually enjoyed the process. From my first question to the car arriving at my door, the service was flawless. They made the whole thing easier than ordering a pizza (and much more satisfying). If you want a first-class experience without the usual car-buying headaches, this is the place! 100% recommend. Thank You!
2026幎4æ29æ¥
èªçºçãªã¬ãã¥ãŒ
carvender ããã®åç
Hi Heera,
Thank you for such an amazing review!
Weâre delighted to hear that you had such an enjoyable and seamless experience with us from start to finish. Making the process simple, transparent, and stress-free is exactly what we aim forâso your comparison definitely made us smile!
Your recommendation means a great deal to the whole team. We truly appreciate your support and hope you enjoy every moment with your new car.
Warm regards,
Customer Experience Team
carvender
ð 0800 999 1236
ð§ support@carvender.co.uk
Strongly avoidâŠ.
I had a very concerning experience at this Carvender /used car dealer. The staff member was rude and used aggressive, inappropriate language. The situation escalated to the point where he threatened us- being told they had our address.he sold us the car at high price on the basis that it had no defects, but they were all kind of defects. This behaviour is unacceptable and it made us feel unsafe. I would strongly advice others to avoid this Carvender used car dealer
2026幎4æ28æ¥
èªçºçãªã¬ãã¥ãŒ
carvender ããã®åç
Hi Ala,
We are sorry to read your comments and are concerned by the allegations made in your review.
At CarVender, we do not tolerate rude, threatening, or inappropriate behaviour towards customers under any circumstances, and we take such claims very seriously. We also strongly dispute any suggestion that customers are intentionally misled regarding vehicle condition, as all vehicles are sold with the opportunity for inspection and test drive prior to purchase.
As a used car dealership, vehicles may occasionally develop faults over time, but we always aim to deal with customer concerns fairly and professionally. We regret that you feel dissatisfied with your experience and that matters reached this stage.
We would welcome the opportunity to discuss your concerns directly and review the situation properly. Please contact us and ask for Muhammad so we can look into this further.
Warm regards,
Customer Experience Team
carvender
ð 0800 999 1236
ð§ support@carvender.co.uk
I had an extremely disappointingâŠ
I had an extremely disappointing experience with this dealership. From the beginning, I felt misled about the condition of the car I purchased. Important issues were either downplayed or not disclosed at all, and shortly after buying the vehicle, serious problems started to appear.
When I tried to raise these concerns, the staff were unhelpful and dismissive. Instead of taking responsibility or offering a reasonable solution, they avoided accountability and made the process unnecessarily stressful.
2026幎4æ28æ¥
èªçºçãªã¬ãã¥ãŒ
carvender ããã®åç
Hi Naser,
We are very sorry to hear that you feel disappointed with your experience. At CarVender, we always aim to provide transparent service and quality vehicles, so it is concerning to read your feedback.
We take all customer concerns seriously and would never intentionally mislead any customer regarding the condition of a vehicle. As with any used car, unexpected issues can occasionally arise, but we always try our best to support our customers fairly and professionally.
We regret that you felt your concerns were not handled in the way you expected, as this is certainly not the level of service we strive to provide. We would genuinely appreciate the opportunity to discuss the matter further and work towards a resolution.
Please contact us directly and ask for Muhammad so we can review everything properly and do our best to help.
Warm regards,
Customer Experience Team
carvender
ð 0800 999 1236
ð§ support@carvender.co.uk
Nice people to deal with
Nice people to deal with, trustworthy and operate a nice business. Bought my sons first car, the guys made it a nice experience for us. Lots of cars to choose from, good amount of stock. Very simple transaction.
2026幎4æ25æ¥
èªçºçãªã¬ãã¥ãŒ
carvender ããã®åç
Hi Michael,
Thank you for taking the time to write a lovely review.
Weâre delighted to hear that you had an easy transaction experience and you came across nice and trustworthy dealership.
Since 2018 we have grown strength to strength through an immense hard work and we have got over 200 cars for our lovely customers to choose from.
We hope your son enjoys his new car, and we look forward to assisting you again in the future.
Warm regards,
Customer Experience Team
carvender
ð 0800 999 1236
ð§ support@carvender.co.uk
The Perfect experience all round forâŠ
The Perfect experience all round for me.
Qumer assisted superbly with me all the way,a total online sale which really suited me.I asked for a certain payment method and within minutes was able to purchase the car.Delivery was no problem and over a 100 miles was with me in two days.The car itself was immaculate.so Thankyou everyone at Carvender .definitely recommend wholeheartedly.
2026幎4æ15æ¥
èªçºçãªã¬ãã¥ãŒ
carvender ããã®åç
Hi Paul,
Thank you for your wonderful review.
Weâre delighted to hear that you had a perfect experience from start to finish. Itâs great to know that Qumer was able to assist you throughout and make the fully online purchase quick and convenient.
Weâre also pleased that the delivery process worked smoothly for you and that the car arrived in immaculate condition.
Your recommendation means a great deal to usâthank you again for choosing Carvender Ltd. We look forward to assisting you in the future.
Warm regards,
Customer Experience Team
carvender
ð 0800 999 1236
ð§ support@carvender.co.uk
Audi A3
Bought an Audi A3 from here and had a great experience from start to finish. The whole process was smooth, straightforward, and hassle-free. The car was exactly as describedâclean, well-presented, and in excellent condition.
The staff were helpful, friendly, and not pushy at all, which made a big difference compared to other places. Communication was clear throughout, and everything was sorted quickly with no surprises.
Really pleased with the purchase and would definitely recommend to anyone looking for a reliable, easy car-buying experience.
2026幎3æ27æ¥
èªçºçãªã¬ãã¥ãŒ
carvender ããã®åç
Hi Steven,
Thank you for your fantastic review.
Weâre delighted to hear that your experience purchasing the Audi A3 was smooth, straightforward, and hassle-free. Itâs great to know the car met your expectations and was exactly as described.
Our team takes pride in offering a friendly, no-pressure approach along with clear communication, so your feedback really means a lot to us.
Thank you for your recommendationâwe wish you many enjoyable miles in your new car and look forward to assisting you again in the future.
Warm regards,
Customer Experience Team
carvender
ð 0800 999 1236
ð§ support@carvender.co.uk
âââââ
âââââ
I had such a wonderful experience with Carvendor and I am truly grateful for everything they did for me.
From the first conversation until the moment I received my car, they were absolutely amazing â professional, honest, serious, and very supportive throughout the whole process. They made everything so easy and stress-free, always keeping me informed and answering all my questions with patience and kindness.
What meant so much to me was that they even delivered the car directly to my home, which made the whole experience even more special and convenient.
It is rare to find people who are so trustworthy and genuinely care about their customers, and this team really went above and beyond.
Thank you from the bottom of my heart for your excellent service. I am so happy with my new car and I would highly recommend Carvendor to anyone looking for a reliable and professional dealer.
2026幎4æ4æ¥
èªçºçãªã¬ãã¥ãŒ
carvender ããã®åç
Hi Florica,
Thank you so much for your kind and heartfelt review.
Weâre truly delighted to hear that you had such a positive experience with us from start to finish. Providing a professional, honest, and supportive service is at the core of what we do, so it means a lot to know that this came through so clearly.
Weâre especially pleased that the home delivery made things even more convenient and memorable for you. Itâs always our aim to make the whole process as smooth and stress-free as possible.
Your words about trust and care genuinely mean a great deal to our team. Thank you again for your recommendationâwe wish you many happy miles in your new car and look forward to assisting you again in the future.
Warm regards,
Customer Experience Team
carvender
ð 0800 999 1236
ð§ support@carvender.co.uk
Really poor customer service
We had 3 or 4 cars we wanted to look at that I'd found online. The guy found the keys for each vehicle, unlocked them, and that was the extent of the service. He barely spoke to us, we weren't asked anything about what we were looking for, or offered information about any of the vehicles, or other options to try. One car I couldn't open the driver's door, as it was parked too close to another vehicle - no help was offered. He was glued to his phone the entire time we were there, I felt like I was disturbing his Sunday. I had hoped to test drive at least one car, but I felt so uncomfortable, I wouldn't have wanted to ask.
Bit puzzled by all the glowing reviews.
2026幎4æ12æ¥
èªçºçãªã¬ãã¥ãŒ
carvender ããã®åç
Hi Nicola,
We are sorry to hear that your experience did not meet your expectations or our usual standards. Please accept our sincere apologies for this.
We truly value your feedback and will take your comments onboard to help improve our service moving forward.
Whenever you have a moment, please feel free to give me a call so we can discuss your experience further. If there is anything we can do to resolve the situation and make things right for you, we would be more than happy to help.
Warm regards,
Customer Experience Team
carvender
ð 0800 999 1236
ð§ support@carvender.co.uk
carvender ããã®åç
Hi Isabel,
Thank you for your 5-star review.
Weâre pleased to hear that you found our service honest, transparent, and competitively priced. Providing clear and fair value to our customers is something we take great pride in.
We appreciate your support and look forward to assisting you again in the future.
Warm regards,
Customer Experience Team
carvender
ð 0800 999 1236
ð§ support@carvender.co.uk
Trustpilot ãšã¯ã¹ããªãšã³ã¹
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