Easy to order with a range of products that surpasses many other retailers on line or elsewhere. The quality of your products are great and I enjoy browsing your sales catalogue for new products. I wo... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Well priced products in the sale allowed me to get more for my tight budget. Well packed with option to collect from local post office which is a must for me (other options avaliable). Great experien... もっと見る
Website is easy to navigate although there are occasionally glitches with the back arrow not returning to the product page at the correct place. Pricing is competitive with other retailers and often... もっと見る
Prices are reasonable and they stock a decent range. Online service is good but the real pleasure is in visiting my local store as the staff are so friendly and helpful. My only criticism is that I wi... もっと見る
企業情報
当該企業による記述
Cass Art is on a mission. A mission to fill every town with artists, underpinned by the company’s long-standing manifesto. Cass Art is committed to encouraging everyone to realise their creative talents, because it believes in the power of art, and knows the freedom and joy that it brings. Established in 1984, Cass Art is now the UK’s leading art supplies retailer. There are currently 14 Cass Art stores across the UK offering the world’s best brands at affordable prices, plus a rapidly growing online shop which now delivers internationally.
連絡先
Variety Club House, 93 Bayham Street, , NW1 0AG, London, 英国
- (0)207 619 2601
- cassartcare@cassart.co.uk.
- cassart.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 37%に回答しています
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この企業のTrustpilot 利用方法
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Receiving the product well packaged is…
Receiving the product well packaged is what counted for me. So I will be using Cass Art again.
Great range of quality art products
Great range of quality art supplies, regular offers and speedy delivery. I’ve always been happy with my purchases and highly recommend buying from Cass Art!
Right item wrong quantity, Cass Art logic?
Ordered 2 of 1 litre bottles of Zest It solvent. Received 2 of 500 ml bottles. Then told to send them back for a possible refund. Nearest post office / Evri counter is a 7.5 mile round trip. I am recovering post op for cancer. So that is difficult for me and why I ordered these delivered. Later told -
'If you would prefer to receive a full refund, please send these back via the Evri QR code we sent over to you earlier.
Alternatively, if you are happy to keep the two 500ml bottles, we would be happy to offer you a 20% refund.'
I paid £42.45 for 2 of 1 litre bottles. How does a 20 % refund help, should be 50%? Half my order is still missing! Simplest thing would be to send the remaining 1 litre bottle. Not following the logic of this at all.
Really good products at great prices.
I return most times to Cass Art as you…
I return most times to Cass Art as you have a great delivery service, well packaged and notifications. I live In a rural place, so am reliant on my preferred expensive items to be delivered by post.
Thank you for your excellent team and superb products.
Easy peasy
An Easy to navigate website catering to all kinds of artists I for one will be returning whenever I need to restock
When you catch a nice deal as well it can be great value for money
The process was smooth from start to…
The process was smooth from start to finish. I was kept in the loop right from ordering to receiving my package. Competitive pricing. Hugely professional. Thank you. ☺️
Excellent quality of items and useful home delivery.
Very useful getting the items home delivered and all arrived very securely packed with good communication after purchasing and leading up to the delivery.
Prompt responses when I had an issue…
Prompt responses when I had an issue with next day delivery not going to plan. I was responded to quickly, and apologised to. I later recieved a refund for the next day delivery I paid for - I did not follow this up, it was granted without complaint - this I find is an exceptional way to treat customers. I have worked in retail in the past and understand in depth about customer service. I am grateful for the prompt and respectful way I was treated as well as the well packaged and lovely product I received.
Good selection and efficient service
Good selection, efficient service, attractive rewards programme.
Will always shop with Cass Arts to buy…
Will always shop with Cass Arts to buy excellent quality art materials
Fast shipping in UK
Fast shipping in UK, with options for diverting to collection points is great. I do wish I could click and collect more items, or have items shipped to my local store
Excellent choice of Products for the aspiring Artist.
Good value for money and quality products.
Definitely recommended
Easy to navigate website, great range of products. Definitely recommended.
Faulty watercolour set replaced
I bought a watercolour set from the Cass Art store in Liverpool, which when I got home I found to be faulty. As I don't live in the city returning it was tricky, but after a bit of too and fro with customer service they sent put a replacement which I am very happy with.
An impressive shopping experience!
An impressive shopping experience!
I am an artist, and on 3 August 2026 I decided to buy some more canvas etc. I am not terribly efficient at using on-line shopping and ran into a few problem whilst attempting it, so I decided to telephone customer service instead. That was the right decision. I was served by polite, friendly, professional and knowledgable staff - nothing was too much trouble. My order arrived on time, in excellent condition. I am therefore giving CASS Art
5 stars. ULLA 💚 (Plougmand-Turner). Artist
Acrylic pens
Acrylic pens arrived on time and in a box. Beautiful colours and easy to use for my art
Love Cass art for all my art supplies
Love Cass art for all my art supplies , always extremely helpful in the Liverpool store would recommend
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