I like :)
It was exactly what I needed and at a fair price. Fast shipping and well-protected. Thanks!
2025年8月25日
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
企業情報
当該企業による記述
Trusted caster supplier for industrial use, with over 65 years experience in nearly ever industry and application. Trusted by thousands, we design, build, and supply only ANSI ICWM tested casters for lasting safety and performance. We are headquartered in Westlake, OH in our advanced 75,000 sq. ft. facilities, and have leading manufacturing facilities, engineering, and logistics partnerships that enable us to serve customers nationally, and worldwide.
連絡先
4.2
ほぼ満足
17件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service and delivery
The corrected me on the in of the caster great caster nice and quite.
2025年8月25日
Quick delivery
Quick delivery, and just as I ordered. They are working great. Will purchase again when in need.
2025年8月21日
Caster Specialists からの回答
Hello Patrick, thank you for sharing your feedback. We’re sorry the shipping timeline felt longer than expected and appreciate the opportunity to clarify.
Your order (#CSP12109) was placed on August 13 and shipped on August 19, which is within 4 business days. These spring-loaded casters are a made-to-order item, and our website notes a standard ship window of 5–10 business days for this product.
While we’re glad we were able to ship your order ahead of the posted timeframe, we understand how important clear expectations are and regret that this did not align with what you were anticipating.
If you have any questions about lead times, future orders, or delivery options, our team is always happy to help.
— Caster Specialists
deceiving information
When I placed the order your website said you had everything in stock. I paid $84. For 2 day shipping. The product arrived 6 days later.
Your team member said they were out of stock and you had to wait to receive product.
2025年8月7日
Caster Specialists からの回答
Hello Joe, and thank you for your feedback. We’re sorry this experience felt frustrating and appreciate the opportunity to clarify.
Your order was placed on August 7 and shipped within 48 hours, which aligns with the assembly and shipment window displayed on our website. At checkout, UPS Ground was selected as the shipping method (as shown on the order confirmation), and the order was shipped accordingly after assembly and inspection.
We regret that expectations were not aligned, and we want to assure you there was no deception involved. Your order was processed and shipped exactly as communicated at checkout.
As a family-owned business with over 65 years of experience, we work hard to earn trust in every customer interaction. If there is anything we can do to further clarify details, assist with future orders, or confirm delivery timing, please don’t hesitate to reach out—we never want a customer to walk away disappointed.
Thank you again for taking the time to share your feedback.
— Caster Specialists
Casters were three days late arriving…
Casters were three days late arriving causing problems. The product is first rate, no complaints. Late is not helpful.
2025年8月15日
The team at Caster Specialists was knowledgeable
The team at Caster Specialists was extremely helpful identify my needs and matching me with the correct casters for my application
2024年10月24日
自発的なレビュー
Amazing Advice!
I was unsure which caster would be best for my application and received amazing advise, great pricing and fast delivery. I'll use them every time from now on!
2024年10月10日
自発的なレビュー
Website chat to order fulfillment -- Excellent
Reached out via the website and they were very responsive, did not have to communicate with a robot or someone overseas. He was super helpful is asking questions to make sure I was ordering the correct items for my environment that would last and be ergonomically the best. Order was shipped in a timely manner.
2024年12月4日
自発的なレビュー
Caster Specialists からの回答
Thank you Bonnie for letting us help advance your mobility! We truly appreciate your review and business and love helping customers get safer, more ergonomic caster solutions. Any time you need more casters, we are ready to help!!
- The Caster Specialists Team
Great people very good products and…
Great people very good products and easy to work with. Shipped right away.
2024年12月12日
自発的なレビュー
Caster Specialists からの回答
Thank you Rick for your review and business! Our people are what make a difference and I'm glad you had a great interaction with the team. It's simply about doing it right, and that's the foundation of our values. Please let us know if we can help with any future project and thanks again for taking the time to review us!
- The Caster Specialists Team
Great Experience
what a great website to use LOVE the ability to download drawings and when I had questions, customer service was able to answer quickly. I'll be back on my next project.
2024年12月15日
自発的なレビュー
Caster Specialists からの回答
Thank you Mike! That is one of our favorite benefits as well :) free to download CAD models that all are ANSI ICWM tested to ensure lasting safety and performance in your mobility. Please let us know if there is anything else we can help!!
- The Caster Specialists Team
Easy to work with and responsive
Easy to work with and responsive. Helped me find the right caster for my application that was in stock and was able to fulfill a large order in less than a week.
2024年12月2日
自発的なレビュー
Caster Specialists からの回答
Thank you Ty for the review! We strive to quickly help you determine the best caster solutions for your project, ensuring you get casters that are safe and deliver the performance you need. We carry one of the largest inventories in the country to ensure we can meet the needs of the marketplace and are pleased to work with you and your team!!
- The Caster Specialists Team
Getting what I needed
Information was presented clearly so I could confidently order the products I needed for my application.
2024年11月19日
自発的なレビュー
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。