I’m still in shock at how this company deal with there customers. So professional with no complications. Got a large beer fridge last year for my hubby ( birthday present) 😂 the chiller stopped worki... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have used Caterkwik twice in recent weeks, on both occasions they actually had the stock which many online companies do not and I received both orders fairly quickly. Prices are competitive, ver... もっと見る
Bought couple of commercial catering equipment. Electrolux pass through dishwasher as well and some hot water issues, machine was still under warranty, engineer turned up twice and not told me any thi... もっと見る
We ordered a large freezer for our shop, outside 32c; after 5 days of calls and promises, we had to cancel. The company proved not reliable, poor service
企業情報
さまざまな外部ソースから提供された情報
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
連絡先
The Lakeland Catering Centre, LA12 7QQ, Ulverston, 英国
- 01229480001
- steve@caterkwik.co.uk
- caterkwik.co.uk
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この企業のTrustpilot 利用方法
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Hot water boiler
I ordered a hot water boiler, it was the first time I had used the company so was really pleased to receive an email from Caterkwik who seemed genuinely interested and pleased to help. The boiler arrived on time, was well packaged and was very competitively priced.
Competitive prices - fast and reliable service
Competitive prices - fast and reliable service - Thank you . Marco
Our top-loading washing machine arrived the next morning....
Our top-loading washing machine (3 years+ old) started to make terrible noises - we were able to talk immediately to a real person at Caterkwik about it, and he advised we needed a new machine (drum needed replacement). We verified this with an independent before getting back to them and placing an order - also done quickly and easily. Best of all, the machine arrived the next morning (we paid extra for fast delivery because of an incontinent dog!)
Excellent service
Very happy with Cater Kwik and the service I received from James. I ordered a commercial refrigerator over the telephone quite late in the afternoon and James was able to arrange for next day delivery with only minutes/seconds to spare before the delivery cut-off. He kept me updated via email after the order was made and everything arrived perfectly the following morning. Super efficient and competitively priced.
Excellent service
Caterkwik kept me informed throughout about delivery dates and the price was great.
Definitely avoid
Paid for next-day delivery but the courier only tried calling the business landline during closed hours, so the delivery failed. No one took a proper delivery contact number when the order was placed over the phone. I received no missed calls on my mobile.
I was then asked to pay an additional £60+ for redelivery, which I felt was very unfair given the situation. After paying again, I suddenly received texts, tracking, delivery slot details and a driver call — showing that proper contact was possible all along.
Overall, this felt unprofessional and poorly handled. I would not recommend using this company, even if their price appears cheaper. In my experience, it is better to pay slightly more and buy from a more reliable supplier. Definitely avoid.
Very competitive price and super quick…
Very competitive price and super quick delivery. I would highly recommend using Caterkwik.
Gary
Rendezvous Deli Bar
Really good service
Really good service.
Francino portafilter arrived as described and very quickly for no additional cost. Plus I was kept informed every step of the way from ordering to delivery.
Access to available product information…
Access to available product information prior to purchasing the washer,
Ease of ordering and communicating with me all the way to delivery, delivery driver good at his job and knowledgeable about items. Overall very good.
Massive shout out to Kane who has been…
Massive shout out to Kane who has been an absolute star from start to finish. He's not only helped my company with a huge project, as well as a few smaller ones, he's also the most down to earth, friendly, helpful person. Thank you so much!
Really helpful staff with super quick…
Really helpful staff with super quick delivery. Will use again.
Ordering staff very helpful
Ordering was easy, staff were very helpful in finding out dimensions that were not shown on the product details. Could choose my delivery date and although it arrived very late in the evening, it did come on the stated day.
Fast service 5 stars
Not just for business customers - sell to public too!
Although not clear from their website, they do sell to regular members of the public, not just businesses. A relative had asked for a giant pizza peel for Xmas, and this commercial supplier was the only place I could find one. At a great price too. Was delivered within a couple of days, at a busy time of year. Would highly recommend.
Warranty Shambles
Bought a caterkwik pass through dishwasher with a 2 year parts and labour warranty. The machine stopped working after 14 months. Contacted caterkwik, to be told they will not attend to a product under warranty untill their terms and conditions are agreed to, so had no option but to sign. They attended site over a week later and fixed the product and left. Then got a bill for £254 saying it wasn't covered under the warranty. Contacted caterkwik thinking this was a mistake to be told "you agreed to terms and conditions". However as already explained they wont attend unless you agree to them beforehand.
If you purchase please do not think your product is covered by a warranty cause they simply do not honour this agreement.
Excellent service
Excellent service
Ordered 2 items one was out of stock and due in January however first one arrived and then the second over 2 weeks early. Great communication and support. Would definitely use again.
Excellent service
Excellent service
Excellent knowledge.
Nothing is to much trouble!!.
Always get back to you when asked to.
Always have and always will use cater kwik.
Thankyou
Great price and really responsive…
Great price and really responsive customer service too
Complete scam
My order 19056935 was cancelled without informing me or giving me a refund, I only found out two weeks later when I requested an update. I'm told the order was cancelled because delivery was too a residential address, but this problem isn't mentioned anywhere on the website or when ordering. I'm making a complaint with PayPal now as I still haven't received a refund and this feels like a scam
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