There was a delay in shipping my order. Caulaincourt informed me of the delay and said they would add a shoe care product to the order for the inconvenience. I eventually did receive my order but with... ãã£ãšèŠã
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Horrible experience. Numerous delays. Sent the wrong color shoes. Sent navy blue shoes instead of the Watrigant Blue that I ordered. Took several messages to get customer service to respon... ãã£ãšèŠã
Coloniale,Capri,Lapo antilope,Butterfly x2,Jane2, Paul De Lanouvelle x Caulaincourt, que de beaux et confortables souliers acquis auprÚs de cette belle Maison de création et de passionnés ! Compéten... ãã£ãšèŠã
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Depuis ma rencontre avec la maison Caulaincourt Chaussures, datant de lâouverture de sa 1Úre boutique à Haussmann, je nâai jamais cessé de lui être fidÚle. Des lignes classiques de souliers aux... ãã£ãšèŠã
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Chaussures de luxe entierement fabriquées en France. Prêt-à -chausser, chaussures patinées et chaussures personnalisées en demi-mesure. L'exigence portée par la marque Caulaincourt à la qualité de ses chaussures trouve sa réponse dans l'artisanat França...
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59 avenue Kléber, 75116, Paris, ãã©ã³ã¹
- contact@caulaincourt.paris
- caulaincourt.paris
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Good quality and reasonable price
The shoes are very good and high quality. Their staff is very respectful and helpful
2025幎9æ24æ¥
Caulaincourt ããã®åç
Dear Mr. Jalal,
Thank you very much for your kind words. We are delighted to hear that you are satisfied with both the quality of our shoes and the service provided by our team.
Your feedback is greatly appreciated and encourages us to continue offering the best experience possible to our clients.
The best looking and most comfortableâŠ
The best looking and most comfortable shoes I had the chance to buy!
Great job from the Team
2025幎9æ24æ¥
Caulaincourt ããã®åç
Dear Mr. Marion,
We truly appreciate your kind words. It is wonderful to hear that you enjoy both the look and comfort of your shoes. Our team will be delighted to know their work made such a positive impression.
Thank you again for your feedback, and we look forward to serving you in the future.
Expérience exceptionnelle
Expérience exceptionnelle ! TrÚs beaux produits et qualité de service parfait ! Je recommande.
2025幎9æ9æ¥
Caulaincourt ããã®åç
Merci infiniment pour votre message ! ð«
Nous sommes ravis que vous ayez apprécié nos produits et notre service. Votre recommandation nous touche beaucoup â au plaisir de vous revoir trÚs bientÃŽt !
Great quality and amazing shoes !
2025幎8æ26æ¥
Caulaincourt ããã®åç
Thank you sincerely for your feedback! ð
We are thrilled to know you are pleased with your shoes and their craftsmanship.
Enjoy them well â and we look forward to welcoming you again soon!
TrÚs bon service client
TrÚs bon service client, souliers de trÚs bonne qualité et originaux.
2025幎8æ22æ¥
Caulaincourt ããã®åç
Un grand merci pour votre retour ! âš
Nous sommes ravis que nos souliers et notre service aient su répondre à vos attentes.
Votre satisfaction est notre plus belle récompense !
Perfect shoes total luxury
Perfect shoes total luxury. Worth the price and the time it took. Sneakers Aventador.
2025幎8æ21æ¥
Caulaincourt ããã®åç
Thank you so much for your wonderful message! ð
Weâre truly delighted that your Aventador sneakers lived up to your expectations â their craftsmanship does take time, but itâs all part of creating something exceptional.
Enjoy them to the fullest!
Souliers et service client excellent !
Souliers de trÚs bonne qualité et service client au top!
Rien à redire !
2025幎7æ3æ¥
Caulaincourt ããã®åç
Un immense merci pour votre message !
Nous sommes ravis que nos souliers et notre service aient su vous séduire.
Votre satisfaction est une belle récompense pour toute notre équipe !
Achat trÚs facile
Achat trÚs facile
Service client rapide et efficace
Je recommande à 100%
2025幎7æ10æ¥
Caulaincourt ããã®åç
Un grand merci pour votre message ! ð
Nous sommes ravis que votre expérience ait été fluide et agréable.
Votre recommandation nous touche beaucoup â au plaisir de vous accompagner à nouveau dans vos achats et vos souhaits !
Service client défaillant sur le siteâŠ
Service client défaillant sur le site ecommerce!
Client depuis plus de 10 ans dans la boutique rue Chomel ou j'ai toujours eu un excellent service, je dois partager (ce que je ne fais jamais) mon énorme mécontentement avec le service ecommerce. Erreur de produit, suivit d'envoie approximatif, difficultés pour effectuer un échange du à leur erreur, ton péremptoire dans les échanges, à croire que le client est responsable de leurs erreurs... rien ne va!
Caulaincourt font ils appelle à un sous-traitant? L'amateurisme du service client est confondant!!!
J'espÚre pour eux que leur Fondateur, Alexis Lafont, lira ce message et prendra des mesures correctives. Pour ma part, c'est fini!
GB
2025幎7æ31æ¥
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Great product but minor complaint isâŠ
Great product but minor complaint is the logo on the shoe glove shiner wasnt centered.
2025幎6æ4æ¥
Caulaincourt ããã®åç
Thank you very much for your feedback! ð
Weâre delighted that you love the product, and we truly appreciate your attention to detail.
Weâll make sure to share your remark with our workshop so we can improve â every detail matters to us.
The quality of the service and productsâŠ
The quality of the service and products is amazing.
2025幎6æ20æ¥
Caulaincourt ããã®åç
Thank you so much for your kind words! ð
Weâre truly happy to know that both our products and service met your expectations.
Your satisfaction means a great deal to us â we hope to see you again soon!
Fast shipping and awesome shoes!
2025幎5æ16æ¥
Caulaincourt ããã®åç
Thank you so much for your kind words!
Weâre thrilled to know youâre pleased with both the delivery and your shoes â we hope you enjoy wearing them as much as we enjoyed crafting them!
Dress sneakers look great but a couple issues
I bought a pair of dress sneakers and was assured the leather was soft and flexible like my last pair- but it was, as feared, not really the case. Second- the pair is black sole and upper and I found out the hard way that the polish rubbed off of anything the shoes touched - my hands and unfortunately a light carpet and a dining room chair. Somewhat disappointed.
2025幎6æ3æ¥
Caulaincourt ããã®åç
Thank you for taking the time to share your experience â and weâre truly sorry that your pair didnât fully meet your expectations.
It can indeed happen that a slight color transfer occurs during the first wears, much like with any dyed garment. As for the sole, this effect may be more noticeable due to the nature of the material: since it is not a natural material, the adhesion of the dye is less durable, as mentioned in our Terms and Conditions of Sale (see paragraph below).
"Caulaincourt informs its clients that a shoe (or any other patinated leather product) may, if placed in inappropriate contact with a light-colored surface (such as carpet, sofa, or other shoes), cause color transfer, stains, or other inconveniences, for which Caulaincourt cannot be held responsible."
This treatment, however, remains an optional service, offered to clients who prefer to avoid the original white sole color for aesthetic reasons.
Of course, we remain at your disposal should you wish to discuss this further or find a suitable solution for your case. You can reach us at contact@caulaincourt.paris .
Once again, thank you for your feedback â it helps us continually improve the quality and transparency of our services.
The dressed shoes one cut 1773 areâŠ
The dressed shoes one cut 1773 are quite simply the best shoes in the world. Add the superior level of service and professionalism of Caulain Court, I am surprised I only have 3 pairs of these shoes.
You will not be disappointed.
2025幎5æ6æ¥
Caulaincourt ããã®åç
Thank you! We're thrilled you had such a positive experience with our 1773 dressed shoes and our team. Your satisfaction is our greatest reward.
Au top !
Coloniale,Capri,Lapo antilope,Butterfly x2,Jane2, Paul De Lanouvelle x Caulaincourt, que de beaux et confortables souliers acquis auprÚs de cette belle Maison de création et de passionnés !
Compétences et soins du client top professionnel !
Merci
2025幎7æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Caulaincourt ããã®åç
Merci infiniment pour ce retour des plus encourageants !
C'est une grande fierté pour nous de savoir que la qualité de nos souliers et l'expertise de nos équipes ont pleinement répondu à vos attentes.
Au plaisir de vous accueillir de nouveau au sein de notre Maison !
TrÚs beaux souliers
TrÚs beaux souliers. Par ailleurs, le vendeur a été trÚs commercial
2025幎5æ9æ¥
Caulaincourt ããã®åç
Cher Monsieur, un grand merci pour vos compliments sur nos souliers ! C'est merveilleux d'entendre que vous avez apprécié votre expérience. Nous espérons vous revoir trÚs bientÎt.
These are great we need more sneakersâŠ
These are great we need more sneakers like them. I plan on ordering the other kind.
2025幎4æ1æ¥
Caulaincourt ããã®åç
Thank you for taking the time to share your feedback with us. We are truly delighted to know that you are satisfied with the Maison. We look forward to seeing you again and assisting you with your next purchase.
Caulaincourt ããã®åç
Nous vous remercions chaleureusement pour votre retour.
Chez Caulaincourt, chaque paire est pensée comme une Åuvre dâart, façonnée avec passion et un souci du détail absolu. Votre appréciation nous honore.
Au plaisir de vous chausser de nouveau.
Exceptional Service and Expertise
Caulaincourt offers an outstanding customer service experience. Their team took several weeks to guide me, patiently advising and exchanging with me to ensure I found the perfect pair of shoes. Their professionalism and dedication truly set them apart. Finding the right pair takes time, and they understand that better than anyone. I would highly recommend Caulaincourt to any shoe enthusiast looking for both quality and expertise.
2025幎2æ25æ¥
Caulaincourt ããã®åç
Thank you so much for your kind words. Weâre truly delighted to have helped you find the perfect pair, and your satisfaction is the greatest reward we could ask for. Your appreciation means a lot to us and inspires us to keep putting our heart into everything we do. We look forward to welcoming you back to Caulaincourt soon!
De trÚs belles speakers à 250â¬
De trÚs belles speakers à 250â¬, prix trÚs raisonnable compte tenu de leur qualité !
2025幎1æ14æ¥
Caulaincourt ããã®åç
Cher Monsieur, nous sommes heureux de vous savoir satisfait par vos sneakers et nous vous remercions d'avoir prit le temps de nous écrire un retour comme celui-ci.
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