レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Our store. The best way to buy the coins and notes you love. If you LOVE collecting coins and banknotes, you've come to the right place. With Cavalier Coins, you'll discover an extensive collection of rare, unusual and interesting world banknotes and coins that perfectly complement your collection. Looking for holiday money? No problem! We have a range of foreign coins and banknotes that are perfect for spending on your jollies!
C/O TXL Logistics, Unit 3B, 8 Cowley Road, BH17 0UJ, Poole, 英国
4.1
9件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A wonderful store, a small, independent but very trustworthy business. The products are of quality and original. I found banknotes here from all four corners of the world and from different periods of history. I found an impressive collection of banknotes at an affordable price. I will definitely come back with new orders.
I am very happy with this company,I really appreciate their profesionalism.They answer promptly and show a high level of customer care.
Very happy with French banknote that we ordered. Exactly as described and good delivery. Would use this seller again for sure.
Excellent company to deal with. I've purchased both coins and notes from them and have never had anything but exactly what I ordered in a prompt and well packaged parcel - the only time it hasn't been to my expectations is when it exceeds them. Very pleasant people too, always accommodating even when I'm awkward with my requests!
Cancelled my order then repriced their stock.
I placed an order for 10x Kennedy Half Dollars on a Friday evening. They were priced at £6.99 each. On Monday morning I get an email stating they have cancelled and refunded my order as 'they priced them wrong' and should have been £16.99. No they didn't price them wrong, they realised that silver spot price had risen and wanted to reap the profits. 4.6g of silver at current spot is £11.91, so at £16.99 these are massively overpriced for 'junk silver'.
Disgusting and shady tactics - avoid.
Cavalier Coins Ltd からの回答
Hi Steve,
Thank you for your feedback — we’re sorry for the frustration this situation has caused.
On this occasion, the Kennedy Half Dollars were unfortunately listed at an incorrect price due to a manual pricing error. As a small business dealing in precious metal coins, our prices are closely linked to fluctuating bullion markets, and occasionally mistakes can occur when listings are updated.
As soon as we identified the issue, we made the decision to cancel and fully refund the order rather than fulfil it at a loss. We appreciate that this is disappointing, particularly when an order has already been placed, and we completely understand why it felt frustrating from your perspective.
To clarify, our pricing is not based purely on silver weight alone — it also reflects factors such as sourcing costs, availability, handling, and market demand. However, we accept that the timing of the correction understandably led to concerns.
This was not an attempt to act unfairly, but rather to correct a genuine pricing error. That said, we recognise that the experience fell short of expectations, and we will be reviewing our processes to reduce the likelihood of this happening again.
We do appreciate you bringing this to our attention.
Kind regards,
Cavalier Coins Ltd
Very prompt despatch and delivery. Package well wrapped. Great selection of coins - a lot of gap fillers for my European collection - and a few 'odd ball' items including a good condition 1873 French 10 centimes, a Gateshead Borough Council 3d token, a vintage Chinese cash coin (still trying to translate the date and a Mutant Turtles medallion.
I would recommend the company and will definately deal with them again.
Cavalier Coins Ltd からの回答
Dear Sean,
We want to extend our sincerest apologies for the situation you've experienced. We understand the frustration and disappointment that comes with receiving products that do not meet your expectations.
We have not had any communication from you and were unaware that you were dissatisfied with your order.
At Cavalier Coins, we pride ourselves on the quality and authenticity of our products. We have stringent quality control measures and authentication processes in place to ensure that every item we sell meets our high standards. That said, we take your feedback very seriously and are immediately initiating a thorough investigation into your order.
We are committed to making things right. To help us resolve this matter efficiently, could you please contact us directly at Info@cavaliercoins.com with details of your order and any additional information about the coins in question? We would like to offer you a full review of your purchase, including an appraisal by our experts, and discuss the best course of action, be it a replacement, return, or a full refund.
Your trust and satisfaction are of utmost importance to us, and we are dedicated to restoring your confidence in our business. Thank you for bringing this to our attention, and we look forward to resolving this matter to your satisfaction.
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