Consumer Credit Counseling Foundation レビュー 150

The company is doing great! Quick and easy process. Sophie did a great job at guiding me through everything and making me comfortable while keeping me up to date.

I received a call from the staff today. I think they want to go to the right way. The consultant who assisted me pressured me to sign a contract without giving me proper time to read or review its contents. That alone raises serious concerns about the company’s professionalism and business practices.
In addition, a deposit taking 10 days to clear is simply unacceptable in today’s financial environment.
More concerning, I was asked to provide one of my credit cards to pay an additional $100 fee related to “services,” which was not clearly explained or properly documented. This raises further questions about transparency and ethical conduct.
These issues make it difficult to trust the legitimacy and efficiency of this company. I would strongly advise others to proceed with caution.
While I may currently be in a vulnerable position, my dignity is non-negotiable and cannot be threatened under any circumstances.
Make your own judgment.

Easy to set up and very friendly

Great insight and very helpful

Very helpful

Very helpful and understanding, and never judgemental. I really appreciate the help I am getting to pay off my credit card debt, as the extremely high interest was eating me alive. Everyone I've talked to has been very kind and helpful and they were able to get my interest rate from over 26% to under 3%. I highly recommend this service

Saved my credit score from decreasing

They answered my questions and assured me of my choice to seek financial support. The experience was fast and made sure I made the best solution for my situation.

They were very professional.

amazing costumer service, the information they provide is very precise and easy to understand

The representative was down to earth and explained my financial options in detail that was easy to understand. Extremely helpful and informative. I highly recommend the CCCF to anyone trying to resolve their high interest debt into a reasonable monthly payment that takes half the time to pay off avoiding interest.

I want to express my sincere gratitude for your support today. You listened without judgment, explained every option in a way I could understand, and helped me build a plan that makes sense for my life. This process felt overwhelming before, but your guidance gave me clarity and hope. Thank you for the exceptional care and expertise you provided.

Great at explaining everything! And it was smoothly.

Saved me so much money with taking off interest!!! I highly recommend

Gives me better interest rates than my credit card this will help me pay it off faster

I initially contacted CCCFUSA.org about a debt management plan. The first representative told me there would be a $100 setup fee but no monthly fees. Before committing, I checked with another nonprofit (InCharge.org), which had no setup fee and only a $20 monthly fee.

During my second call with CCCFUSA, the tone shifted. I was told that InCharge was not a true DMP provider and that using them could hurt my credit. I later found this information to be incorrect. Near the end of the call, I was also told that CCCFUSA’s own monthly fee would be $50 per month for nearly four years — something that wasn’t disclosed earlier.

I ultimately signed up but quickly realized I’d made a mistake. Upon contacting customer service to cancel, I was transferred to another representative who challenged my decision, refused to process the cancellation, and created unnecessary tension during the call. I eventually resorted to submitting a written cancellation request, which was processed in reasonable time.

In my personal experience, the interaction felt manipulative and unprofessional. I believe people seeking financial help deserve transparency and a calm, respectful process — especially when they’re already under stress. My advice: compare multiple nonprofit counseling agencies, confirm everything in writing, and don’t let anyone pressure you into signing.

I hope this feedback helps the company improve its cancellation procedures.

CCCF has been very helpful and is making this very easy to process..