They went above and beyond, even when the issue lay with the manufacturer. After telling them my predicament and the need to receive the product, they sent their own transport to collect the product f... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Cef Bromsgrove make everything so simple from new & existing orders any returns we have are always delt with quickly. Great bunch of lads in the branch too
企業が回答しました
Nice and easy to order online and a fast delivery.
企業が回答しました
I went to collect item the day after they had received it and they couldn’t find it, I had to go back the following day, they had found it, I was a little annoyed as it cost me time and petrol to have... もっと見る
企業が回答しました
企業情報
CEF - BRO について
当該企業による記述
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
当該企業による記述
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
連絡先
9 Buntsford Park Road, B60 3DX, Bromsgrove, 英国
- 01527 836877
4.4
優良
13件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
CEF - BRO からの回答
Thank you very much for your review John.
Best Regards
Adele Feller (Customer Services Manager)
CEF - BRO からの回答
Thank you very much for your review.
Adele Feller (Customer Services Manager)
Great service, easy website
Everything was delivered to site, on time and exactly correct. Website was also easy to use and the local branch were very helpful.
2024年1月10日
CEF - BRO からの回答
Thank you very much for your review and feedback Adrian.
Best Regards
Adele Feller (Customer Services Manager)
CEF - BRO からの回答
Thank you very much for your review Brian.
Best Regards
Adele Feller (Customer Services Manager)
looked everywhere for this lamp and it…
looked everywhere for this lamp and it was right under my nose at CEF! great price and really fast delivery.
would reccomend this company
2023年9月2日
CEF - BRO からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
I went to collect item the day after…
I went to collect item the day after they had received it and they couldn’t find it, I had to go back the following day, they had found it, I was a little annoyed as it cost me time and petrol to have to go back.
2023年7月29日
CEF - BRO からの回答
Thank you for your review and feedback Kathryn.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
They went above and beyond
They went above and beyond, even when the issue lay with the manufacturer. After telling them my predicament and the need to receive the product, they sent their own transport to collect the product from Rugby to ensure I could keep the tradesman working.
2022年12月14日
自発的なレビュー
CEF - BRO からの回答
Thank you very much for your review and feedback John.
Best Regards
Adele Feller (Customer Services Manager)
Cef Bromsgrove make everything so…
Cef Bromsgrove make everything so simple from new & existing orders any returns we have are always delt with quickly. Great bunch of lads in the branch too
2022年9月15日
自発的なレビュー
CEF - BRO からの回答
Thank you very much for your review and feedback Jack.
Best Regards
Adele Feller (Customer Services Manager)
Unbelievable customer service from head…
Unbelievable customer service from head office and manager at my local Bromsgrove branch.
My order arrived quickly. Unfortunately 1 item was faulty but within 1 working day, a plan was in hand to sort a replacement.
I am a happy customer and will be returning for my ongoing project.
2022年10月26日
CEF - BRO からの回答
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Reliable with no issues at all
2022年8月4日
CEF - BRO からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Always at a great service.
2022年4月6日
CEF - BRO からの回答
Thank you very much for your review Mark.
Best Regards
Adele Feller (Customer Services Manager)
Very helpful in store.
Very helpful in store.
They advised me that the light fitting I had was no longer in production and contacted the manufacturer to find what fitting should be used to replace it.
They also advised that it would be quicker for me to order on line for home delivery than for the store to order in stock
All in all, great advice and service
2021年11月17日
CEF - BRO からの回答
Thank you very much for your review and feedback Bob.
Best Regards
Adele Feller (Customer Services Manager)
Great customer service
I spoke to my branch, who agreed to price match a deal I had found elsewhere. The service was brilliant, the price was good and the item arrived the next day.
2021年7月20日
CEF - BRO からの回答
Thank you very much for your review and feedback Mat.
Best Regards
Adele Feller (Customer Services Manager)
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