CEF - BST レビュー 15

TrustScore 5段階評価の4

3.9

Unit 20, Sherrington Way, Lister Road Ind Est, RG22 4DQ Basingstoke, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The team at Basingstoke are excellent. Good knowledge of products, know our particular needs and products we use on a daily basis, good stock levels, second to none service in sourcing and delivering... もっと見る

企業が回答しました

5つ星のうち5の評価

I ordered the wrong item on-line but was able to return it to my local store and get advice and order the correct items.

企業が回答しました

5つ星のうち5の評価

Great service. Can't fault the service from CEF, arrived well packed on the specified day. Also it was the best price I found, by over £20.00, so great value as well. Many thanks.

企業が回答しました

5つ星のうち5の評価

Can’t fault the service or the price and fast next day delivery ⭐️

企業が回答しました


企業情報

  1. 電気機器卸売業
  2. ケーブル会社
  3. 電化製品卸売業者
  4. 照明卸業者
  5. ねじ提供業者
  6. 太陽エネルギー装置提供業者

CEF - BST について

当該企業による記述

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

当該企業による記述

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

連絡先

  • Unit 20, Sherrington Way, Lister Road Ind Est, RG22 4DQ, Basingstoke, 英国

  • 01256 469788

3.9

ほぼ満足

TrustScore 5段階評価の4

15件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Awful company

They couldnt find my order and accused me of lying. Very disorganised.
Wilsons Electrical sorted it out.

2025年12月12日
自発的なレビュー
CEF - BST ロゴ

CEF - BST からの回答

Thank you for your review.

We apologise that on this occasion we have not provided you with an acceptable level of service.

I am afraid no contact details are provided against this review so we are unable to get in contact with you by phone or email, please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.

Best Regards
Adele Feller (Customer Services Manager)

5つ星のうち5の評価

The team at Basingstoke are excellent

The team at Basingstoke are excellent. Good knowledge of products, know our particular needs and products we use on a daily basis, good stock levels, second to none service in sourcing and delivering materials on time. We look at CEF Basingstoke as a partner to our family run business. CEF is now our sole supply which I have never done in the 37 years in the contracting industry solely because of their team and the service they deliver.

2025年6月30日
CEF - BST ロゴ

CEF - BST からの回答

Thank you very much for your review & feedback.

Best Regards
Adele Feller (Customer Services Manager)

5つ星のうち5の評価

Easy to order

Easy to order. Helpful staff.

2025年4月25日
CEF - BST ロゴ

CEF - BST からの回答

Thank you very much for your review Brian.

Best Regards
Adele Feller (Customer Services Manager)

5つ星のうち5の評価

Excellent service

Excellent service. Delivered on time.

2024年11月11日
CEF - BST ロゴ

CEF - BST からの回答

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

5つ星のうち1の評価

Used to have an account with CEF some…

Used to have an account with CEF some years ago but now occasionally deal with them online. This is the 2nd order in succession where the item has been delivered ontime, overnight to DX's Andover depot and then delivered later that day to CEF's Basingstoke depot. Once there both deliveries have seem to disappear in the depot. This time 3 days later a call to CEF-online's customer services who resulted in them ringing CEF-Basingstoke immediately which resulted in the "lost" delivery being found within the depot!

2024年4月25日
CEF - BST ロゴ

CEF - BST からの回答

Thank you for your review and feedback Peter.

We apologise that we have not provided you with an acceptable level of service.

A member of our CEF team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

5つ星のうち5の評価

Happy customer

Can’t fault the service or the price and fast next day delivery ⭐️

2024年3月11日
CEF - BST ロゴ

CEF - BST からの回答

Thank you very much for your review Derek.

Best Regards
Adele Feller (Customer Services Manager)

5つ星のうち5の評価

Great service

Great service. Can't fault the service from CEF, arrived well packed on the specified day. Also it was the best price I found, by over £20.00, so great value as well. Many thanks.

2023年11月20日
CEF - BST ロゴ

CEF - BST からの回答

Thank you very much for your review and feedback Paul.

Best Regards
Adele Feller (Customer Services Manager)

5つ星のうち5の評価

Great service

Everything I ordered, delivered on time

2023年9月24日
CEF - BST ロゴ

CEF - BST からの回答

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

5つ星のうち5の評価

Wrong item quickly sorted.

I ordered the wrong item on-line but was able to return it to my local store and get advice and order the correct items.

2022年11月5日
CEF - BST ロゴ

CEF - BST からの回答

Thank you very much for your review and feedback Doug.

Best Regards
Adele Feller (Customer Services Manager)

5つ星のうち5の評価

Brilliant service at your Basingstoke…

Brilliant service at your Basingstoke branch, staff were so helpful and i was able to make my choice of the two comms cabinets that I had selected, best thing was I could order it on the web site and it arrived the very next day with another cardboard box around the original to protect it, top quality cabinet, I have been here many times but this is the first time I was able to leave a review and would definitely recommend CEF to my fiends and family :-)

2022年10月6日
CEF - BST ロゴ

CEF - BST からの回答

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

5つ星のうち5の評価

great please to get all your electrical…

great please to get all your electrical needs plus more, great team to work with, have been using them regularly know for nearly 12 years

2022年9月14日
CEF - BST ロゴ

CEF - BST からの回答

Thank you very much for your review and feedback Keith.

Best Regards
Adele Feller (Customer Services Manager)

5つ星のうち5の評価

Issue sorted

Ordered via the website on a Sunday night as I needed the items Tuesday latest, but got a email message late Monday night saying the order had failed and that I should contact my local branch. As my branch wouldn't know about the issue until the Tuesday morning, this was a big worry as I needed the items that day.
I must say, Basingstoke branch were fantastic and on the Tuesday morning got the local cef to where I was working in Wales, a driver and although he had to get stock from more than one site, still managed to get all my items to me by midday. Fantastic service and a great response to an issue on their system.

2021年11月26日
CEF - BST ロゴ

CEF - BST からの回答

Thank you very much for your review and feedback Damon Tayler.

Best Regards
Adele Feller (Customer Services Manager)

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報