Fantastic service and quality as usual. The staff at Brentwood branch staff will do anything to please- especially Dan who bends over backwards for me
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Well informed experienced staff make dealing with CEF a breeze, the live stock shown on the website for all items is such a good tool to know how quick you can obtain items on a next day delivery serv... もっと見る
企業が回答しました
My goods were delivered to the their store and not my address, they rectified the problem and delivered to me next day, problem sorted no fuss, well done
企業が回答しました
Michael Fuller and his team at the Brentwood branch have been fantastic help.
企業が回答しました
企業情報
CEF - BTW について
当該企業による記述
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
当該企業による記述
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
連絡先
Units 7 & 8, Kestrel Park, Tallon Road, Hutton, CM13 1TN, Brentwood, 英国
- 01277 229776
4.2
ほぼ満足
10件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Best wholesaler around
Fantastic service and quality as usual. The staff at Brentwood branch staff will do anything to please- especially Dan who bends over backwards for me
2025年7月30日
CEF - BTW からの回答
Thank you very much for your review & feedback Dave.
Best Regards
Adele Feller (Customer Services Manager)
Michael Fuller and his team at the…
Michael Fuller and his team at the Brentwood branch have been fantastic help.
2024年5月10日
CEF - BTW からの回答
Thank you very much for your review and feedback Ryan.
Best Regards
Adele Feller (Customer Services Manager)
CEF Website is great and well informed experienced staff make…
Well informed experienced staff make dealing with CEF a breeze, the live stock shown on the website for all items is such a good tool to know how quick you can obtain items on a next day delivery service which normally arrives by 9.30 Am the next day and its free if you place a carriage paid order. Having worked for CEF in the past the way they have embraced technology for their online offering is to be commended, its a great website , best of all the wholesalers, so easy to place orders online. if you can add the option to pick lines off a quote to order online rather than the whole quote this would help a great deal moving forwards. cheers Adrian.
2024年3月14日
CEF - BTW からの回答
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
My goods were delivered to the their…
My goods were delivered to the their store and not my address, they rectified the problem and delivered to me next day, problem sorted no fuss, well done
2022年12月2日
CEF - BTW からの回答
Thank you very much for your review Les.
Best Regards
Adele Feller (Customer Services Manager)
Poor Customer Service
I was passing one Saturday morning (12th March) and popped into CEF Hutton to get a quote for some electrical sockets and a light switch. The staff member took my details and said they’d contact me the following Monday and provide me with a quote. No one contacted me and despite chasing the branch twice, I never did receive my quote. I subsequently purchased the items elsewhere. What a waste of my time. Poor customer service. My details now provided by email to CEF Customer Services as well as via the subsequent Trustpilot link.
2022年3月28日
自発的なレビュー
CEF - BTW からの回答
Thank you for your review and feedback Paul.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
I would like to get this looked into but I am afraid no contact details are provided against this review, so we are unable to get in contact with you by phone or email, please could you e-mail customer.services@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
Service Excellence
I made the error, although this was a WEB purchase CEF Head Office Customer Services resolved the COVID return problem by thinking outside the box, liaising with the Manager of my local Brentwood store to enable the return of unused items under COVID secure conditions.
Professional, empathetic and kind..
2021年10月27日
CEF - BTW からの回答
Thank you very much for your review and feedback Keith.
Best Regards
Adele Feller (Customer Services Manager)
CEF - BTW からの回答
Thank you very much for your review Ken.
Best Regards
Adele Feller (Customer Services Manager)
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