Original order went a bit pear shaped with the wrong sized cable being sent but the extra lengths that Chris at the online aftercare went to was first class with the correct cable being dispatched he... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service as usual and good advice by Lewis in your Bridgwater branch.👍
企業が回答しました
the help and assistance from the whole team have been exeptional and chri betts has bent over backwards to help ensure our orders are prompt and correct exellent service every time
企業が回答しました
Communication was good, part of order came later and was asked if I still required it, professional approach, a rarity these days, thankyou
企業が回答しました
企業情報
CEF - BWA について
当該企業による記述
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
当該企業による記述
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
連絡先
Unit 1, Conder Quay, East Quay, TA6 4DB, Bridgwater, 英国
- 01278 423380
3.3
まあまあ
8件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service as usual and good…
Excellent service as usual and good advice by Lewis in your Bridgwater branch.👍
2026年4月10日
CEF - BWA からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
There staff are rude and un helpfull.
2026年3月12日
CEF - BWA からの回答
Thank you for your review Craig.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
the help and assistance from the whole…
the help and assistance from the whole team have been exeptional and chri betts has bent over backwards to help ensure our orders are prompt and correct exellent service every time
2024年5月30日
CEF - BWA からの回答
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Original order went a bit pear shaped…
Original order went a bit pear shaped with the wrong sized cable being sent but the extra lengths that Chris at the online aftercare went to was first class with the correct cable being dispatched he same day. The team at the Bridgwater branch were also very helpful and friendly in dealing with the issue.
Many thanks to everyone.
2023年5月4日
CEF - BWA からの回答
Thank you very much for your review and feedback Peter.
Best Regards
Adele Feller (Customer Services Manager)
Communication was good
Communication was good, part of order came later and was asked if I still required it, professional approach, a rarity these days, thankyou
2022年9月22日
CEF - BWA からの回答
Thank you very much for your review and feedback Rob.
Best Regards
Adele Feller (Customer Services Manager)
Good service
Good service, thanks, I ordered swa cable and it was delivered as promised a couple of days later.
2022年9月21日
CEF - BWA からの回答
Thank you very much for your review Paul.
Best Regards
Adele Feller (Customer Services Manager)
Overcharged for late delivery
I ordered my item paying £5.95 for next day delivery. 3 days later it hadn’t turned up. I emailed CEF asking where it was and asking them to deliver it as soon as possible, refunding me the next day delivery charge I had paid.
This was refused, and I ended up paying £5.95 for next day delivery which turned up 5 days late! Bad service.
2021年11月14日
CEF - BWA からの回答
Thank you for your review and feedback Dave.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
Our customer services team will be in contact with you shortly.
Best Regards
Adele Feller (Customer Services Manager)
Great showroom
Great showroom, and great customer service. Carried all my order to my van! Brilliant, thanks
2021年6月11日
CEF - BWA からの回答
Thank you very much for your review and feedback Kevin.
Best Regards
Adele Feller (Customer Services Manager)
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