Our local CEF store in Colchester is our favourite supplier. Steve, Louise, Chris and the team are always so warm, friendly and helpful. They've always gone above and beyond to provide a first class... もっと見る
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I must take this time to shout from the rooftops about the two Harry’s and Jordan that have literally gone above and beyond to help us today. These boys have truly delivered excellence and they... もっと見る
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Very helpful and friendly staff. Delivery was exactly when we required it. Would highly recommend CEF
企業が回答しました
Some items were out of stock. They gave me a choice of cancelling or waiting for stock. I opted to wait and the back order items were delivered ahead of their expected schedule. No fuss and they di... もっと見る
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企業情報
CEF - COL について
当該企業による記述
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
当該企業による記述
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
連絡先
Unit 21, Westside Centre, London Road, CO3 8PH, Colchester, Stanway, 英国
- 01206 214710
4.1
ほぼ満足
29件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
CEF - COL からの回答
Thank you very much for your review Duncan.
Best Regards
Adele Feller (Customer Services Manager)
Probably the best customer experience…
Probably the best customer experience I’ve experienced in an electrical wholesaler
2025年8月19日
CEF - COL からの回答
Thank you very much for your review Richard
Best Regards
Adele Feller (Customer Services Manager)
Don't use web order unless your not in a hurry
Placed an order with my local store. They decided to make it a web order instead of fulfilling it themselves. This resulted in a delay caused by them and FedEx where the 2 parcels were packaged by CEF together, collected by FedEx together and then for some reason delivered separately although I still don't have package no 2
2025年8月11日
自発的なレビュー
CEF - COL からの回答
Thank you very much for your review and feedback Anthony.
We apologise that we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Very helpful and friendly
Very helpful and friendly staff. Delivery was exactly when we required it. Would highly recommend CEF
2025年7月15日
自発的なレビュー
CEF - COL からの回答
Thank you very much for your review and feedback Paula.
Best Regards
Adele Feller (Customer Services Manager)
I must take this time to shout from the…
I must take this time to shout from the rooftops about the two Harry’s and Jordan that have literally gone above and beyond to help us today.
These boys have truly delivered excellence and they need to be highly commended for their efforts.
You have made a huge impact on something that has been planned for a while.
Well done and thank you
2025年7月2日
自発的なレビュー
CEF - COL からの回答
Thank you very much for your review Danny.
Best Regards
Adele Feller (Customer Services Manager)
CEF - COL からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
I ordered a drum of cable via amazon
I ordered a drum of cable via amazon . I peel off just a bit to connect from both sides . Then I realised that I don't need the cable anymore so I returned whole drum , but because I peel off a bit the shop open a fraudulent case on amazon suggesting that I take 1kg of cable and then returned . No I didn't take any cable of the drum but they call me a thief . On the end they got a drum of cable and money returned from amazon a lousy liar.
2025年4月3日
自発的なレビュー
CEF - COL からの回答
Thank you for your review and feedback Daniel.
I am afraid no contact details are provided against this review and your order number is not noted for me to obtain, so we are unable to get in contact with you by phone or email, please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
Ordered online to pick up in store
Ordered online to pick up in store. The staff at the Colchester branch were helpful and friendly. I won't hesitate to use CEF again.
2025年4月8日
CEF - COL からの回答
Thank you very much for your review Nicholas.
Best Regards
Adele Feller (Customer Services Manager)
CEF - COL からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Helpful and efficient.
2024年12月6日
CEF - COL からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager
CEF - COL からの回答
Thank you very much for your review and feedback Keith.
Best Regards
Adele Feller (Customer Services Manager)
Out of Stock!
Firstly I did a click and collected at your Colchester Branch only to subsequently discover there was no stock of that part! Secondly I then ordered it on the website and payed for next day delivery. It was delivered 4 days later!
2024年4月18日
CEF - COL からの回答
Thank you for your review and feedback Robert.
We apologise that we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Very helpful
2024年4月3日
CEF - COL からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Our local CEF store in Colchester is…
Our local CEF store in Colchester is our favourite supplier. Steve, Louise, Chris and the team are always so warm, friendly and helpful. They've always gone above and beyond to provide a first class service! They've responded quickly to our requests and even driven to other stores to collect items that we have needed urgently and delivered to us. They've sourced products for us that are not in store or on their website, responded to email queries outside of office hours or during the holidays...
Calsberg don't do electrical wholesalers but if they did it would be CEF!
2024年1月18日
CEF - COL からの回答
Thank you very much for your review and feedback. I will ensure your review is passed over to the Colchester Branch.
Best Regards
Adele Feller (Customer Services Manager)
CEF - COL からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
I paid for an MCB on Monday 20th next…
I paid for an MCB on Monday 20th next day delivery and it did not turn up with any notifications as to why it didn’t or why there was a delay. I went to collect it today and it was not in store. I want a refund for the next day delivery costs and an explanation. Also when it will be available for collection.
2023年11月20日
CEF - COL からの回答
Thank you for your review and feedback Jamie.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
CEF - COL からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Some items were out of stock
Some items were out of stock. They gave me a choice of cancelling or waiting for stock. I opted to wait and the back order items were delivered ahead of their expected schedule.
No fuss and they did what they said they would do. Can't ask more than that - sensible prices too!
2023年8月8日
CEF - COL からの回答
Thank you very much for your review and feedback Martyn.
Best Regards
Adele Feller (Customer Services Manager)
Have always been great to order from…
Have always been great to order from and delivery.
Items easily searched.
Never missed a beat on stuff needed quick
2023年7月6日
自発的なレビュー
CEF - COL からの回答
Thank you very much for your review and feedback Adrian.
Best Regards
Adele Feller (Customer Services Manager)
Great service and delivery on time
2023年3月16日
CEF - COL からの回答
Thank you very much for your review Tony.
Best Regards
Adele Feller (Customer Services Manager)
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