I ordered a fan for click and collect at the Dewsbury store, due to the very hot weather, of which there were two in stock when I ordered. Upon arrival, they said they only had one in stoc... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Easy ordering , right price Nigel sorted promptly and notified me when delivery arrived
企業が回答しました
Ordered one day came the next day, Dependable
企業が回答しました
Rob really looks after us and makes dealing with CEF really easy.
企業が回答しました
企業情報
CEF - DEW について
当該企業による記述
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 46,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls & ATEX/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
当該企業による記述
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
連絡先
Unit A, Staincliffe Mills, Halifax Road, WF13 4AR, Dewsbury, 英国
- 01924 401961
2.8
まあまあ
7件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The fan I purchased was used and being used in the store when I collected...
I ordered a fan for click and collect at the Dewsbury store, due to the very hot weather, of which there were two in stock when I ordered.
Upon arrival, they said they only had one in stock and the one they had was being used on the collection desk!! So I basically had to unplug the fan off the desk and take it without a box and in used condition.
I was desperate for the fan due to having a dog struggling and everywhere out of stock. But it seems completely unacceptable that I purchased a brand new fan and the one I received was used and being used when I arrived. They hadn't even bothered to unplug it and box it back up for collection.
The guy behind the counter commented saying "I'll have to open another fan now". So basically they use stock and then sell it to customers, rather than just buy a fan for their office that is not then sold on as brand new.
If I wasn't desperate, I wouldn't have continued with the collection.
Unacceptable and I believe I should have received a discount as the item was used.
2026年6月24日
自発的なレビュー
CEF - DEW からの回答
Thank you for your review Joshua.
We apologise that on this occasion we have not provided you with an acceptable level of service.
A member of our team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
CEF - DEW からの回答
Thank you very much for your review Alan.
Best Regards
Adele Feller (Customer Services Manager)
CEF - DEW からの回答
Thank you very much for your review Heyder.
Best Regards
Adele Feller (Customer Services Manager)
Rob really looks after us and makes…
Rob really looks after us and makes dealing with CEF really easy.
2023年8月3日
CEF - DEW からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Easy ordering
Easy ordering , right price Nigel sorted promptly and notified me when delivery arrived
2023年3月17日
CEF - DEW からの回答
Thank you very much for your review Richard.
Best Regards
Adele Feller (Customer Services Manager)
Item quality as described online
Item quality as described online, and prompt delivery. It was an outdoor light and well packed so arrived in great condition
2021年12月26日
CEF - DEW からの回答
Thank you very much for your review Susan.
Best Regards
Adele Feller (Customer Services Manager)
Always there to help and provide…
Always there to help and provide advice. Good fast service and easy to deal with.
2021年11月20日
CEF - DEW からの回答
Thank you very much for your review Mark Greaves.
Best Regards
Adele Feller (Customer Services Manager)
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