We would like to say a massive thank you to Stuart at CEF Gt. Yarmouth, for his excellent customer service, at all times we have visited the store, and where he goes that extra mile for his customers... もっと見る
企業が回答しました
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Very helpful customer service in the Great Yarmouth branch. He advised me to order the goods on as they had stock and it could 5 days to get the goods. Online I received my order early the following d... もっと見る
企業が回答しました
I had a problem with a delivery, called the Gt. Yarmouth store, they were incredible, they called up the delivery company while I was on the phone, sorted the problem and they made me feel like I was... もっと見る
企業が回答しました
Staff at Great Yarmouth store were very helpful with obtaining parts required. One part was required urgently and the Assistant Manager Stuart went out of his way to help to ensure the product arrived... もっと見る
企業が回答しました
企業情報
CEF - GTY について
当該企業による記述
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
当該企業による記述
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
連絡先
Gapton Hall Industrial Estate, James Watt Close, NR31 0NX, Great Yarmouth, 英国
- 01493 652737
4.2
ほぼ満足
15件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
CEF - GTY からの回答
Thank you very much for your review Aaron.
Best Regards
Adele Feller (Customer Services Manager)
We would like to say a massive thank…
We would like to say a massive thank you to Stuart at CEF Gt. Yarmouth, for his excellent customer service, at all times we have visited the store, and where he goes that extra mile for his customers, with a smile.
We would definitely recommend this store and it’s friendly staff.
2025年6月25日
自発的なレビュー
CEF - GTY からの回答
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Very helpful customer service in the Great Yarmouth branch …
Very helpful customer service in the Great Yarmouth branch. He advised me to order the goods on as they had stock and it could 5 days to get the goods. Online I received my order early the following day. Thank you.
2025年6月11日
CEF - GTY からの回答
Thank you very much for your review Barry.
Best Regards
Adele Feller (Customer Services Manager)
Don’t waste your time
They useless
Can’t even spell the name on the invoices even when they have the bank card with the name
Prices are different depending on depending who is there working at the time
Disorganised
Quality of products not as you expect for the place
2025年1月8日
自発的なレビュー
CEF - GTY からの回答
Thank you for your review and feedback Andre.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
I am afraid no contact details are provided against this review and your order number is not noted for me to obtain, so we are unable to get in contact with you by phone or email, please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
CEF - GTY からの回答
Thank you very much for your review Simon.
Best Regards
Adele Feller (Customer Services Manager)
Fantastic Customer Service
I had a problem with a delivery, called the Gt. Yarmouth store, they were incredible, they called up the delivery company while I was on the phone, sorted the problem and they made me feel like I was an important customer. The next day the delivery company called to make sure that I would be in. I was so impressed by CEF, and shocked and surprised to receive the great customer service when most companies don't care. A fantastic company to deal with. I will be using them again.
2024年5月1日
CEF - GTY からの回答
Thank you very much for your review and feedback Jennifer.
Best Regards
Adele Feller (Customer Services Manager)
The staff at gt yarmouth branch are…
The staff at gt yarmouth branch are fantastic with great service.
2023年9月19日
CEF - GTY からの回答
Thank you very much for your review and feedback Mr Ablitt.
Best Regards
Adele Feller (Customer Services Manager)
CEF - GTY からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Great Yarmouth store
Staff at Great Yarmouth store were very helpful with obtaining parts required. One part was required urgently and the Assistant Manager Stuart went out of his way to help to ensure the product arrived with us on time - thank you.
2023年7月15日
自発的なレビュー
CEF - GTY からの回答
Thank you very much for your review and feedback Sam.
Best Regards
Adele Feller (Customer Services Manager)
Local business use them
Excellent service, able to actually talk to a person on the phone unlike Amazon , local business, very helpful next day delivery all good ,will use again X
2023年7月11日
CEF - GTY からの回答
Thank you very much for your review and feedback Mrs James.
Best Regards
Adele Feller (Customer Services Manager)
Slow service!
Took a long to get served as no one was at the till, rang the bell twice and when I eventually did they didn’t know if they had my order. No one knew what was going on! Poor service! Probably wouldn’t use again. Tried to track my order that also didn’t work!
2023年3月26日
CEF - GTY からの回答
Thank you for your review and feedback Vic.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
A member of the CEF team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Have used CEF now for over 6 years and…
Have used CEF now for over 6 years and can not fault the service amazing products at a fair price.
For amazing offers and all the answers ask for Stuart Drew really great guy and will go out of his way to help anyone.
Keep up the great work.
2022年11月14日
自発的なレビュー
CEF - GTY からの回答
Thank you very much for your review and feedback Ben.
Best Regards
Adele Feller (Customer Services Manager)
CEF - GTY からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
staff at this branch are brilliant
staff at this branch are brilliant, very helpful and professional.
2021年10月19日
CEF - GTY からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
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