Nowhere on CEF website was I made aware that the item was already in stock. Their website indicated the opposite forcing me to pay delivery a charge which could have been avoided. Also next order was... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Was easy to navigate through the ordering screens! Search bar descriptions need to be more braud so to find easier. Information is clear and data sheets very helpful! Great site layout!!
企業が回答しました
Brilliant service all items arrived next day, Manager sent email asking if this was a one off purchase or do I want an account.
企業が回答しました
Great team behind the counter, very accommodating, punctual and knowledgeable about the equipment being sold
企業が回答しました
企業情報
CEF - HAV について
当該企業による記述
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
当該企業による記述
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
連絡先
Downley Point, Downley Rd, PO9 2NA, Havant, 英国
- 023 9247 7004
4.4
優良
17件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great team behind the counter
Great team behind the counter, very accommodating, punctual and knowledgeable about the equipment being sold
2025年10月3日
CEF - HAV からの回答
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Top service from the team and great…
Top service from the team and great communication, will be using from now on!
2025年4月20日
CEF - HAV からの回答
Thank you very much for your review Edward.
Best Regards
Adele Feller (Customer Services Manager)
CEF - HAV からの回答
Thank you very much for your review Ian.
Best Regards
Adele Feller (Customer Services Manager)
CEF - HAV からの回答
Thank you very much for your review Stuart.
Best Regards
Adele Feller (Customer Services Manager)
Using CEF Online
Was easy to navigate through the ordering screens! Search bar descriptions need to be more braud so to find easier. Information is clear and data sheets very helpful! Great site layout!!
2024年6月6日
CEF - HAV からの回答
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
CEF - HAV からの回答
Thank you very much for your review and feedback Kevin.
Best Regards
Adele Feller (Customer Services Manager)
Mislead into thinking Ihad to pay delivery charge which I paid then told I did not need to
Nowhere on CEF website was I made aware that the item was already in stock. Their website indicated the opposite forcing me to pay delivery a charge which could have been avoided. Also next order was a click and collect which item indicated is in stock. But no indication that my order was ready to collect
2024年3月5日
CEF - HAV からの回答
Thank you for your review and feedback Paul.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
CEF - HAV からの回答
Thank you very much for your review Mr Clements.
Best Regards
Adele Feller (Customer Services Manager)
Very helpful always strive to get the…
Very helpful always strive to get the materials I need.
2023年12月6日
CEF - HAV からの回答
Thank you very much for your review Jonathan.
Best Regards
Adele Feller (Customer Services Manager)
Helpful and Personable
The gentleman I dealt with was very helpful, cheerful and personable.
2023年7月3日
CEF - HAV からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
CEF - HAV からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Brilliant service all items arrived…
Brilliant service all items arrived next day, Manager sent email asking if this was a one off purchase or do I want an account.
2023年3月28日
CEF - HAV からの回答
Thank you very much for your review Kev.
Best Regards
Adele Feller (Customer Services Manager)
Price and delivery times was spot on…
Price and delivery times was spot on will be using more often
2022年10月25日
CEF - HAV からの回答
Thank you very much for your review Rob.
Best Regards
Adele Feller (Customer Services Manager)
Prices tend to be a little high
Prices tend to be a little high. The store also doesn't return my calls or messages!
2022年10月14日
CEF - HAV からの回答
Thank you for your review and feedback Andrew.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
A member of the CEF team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Delivery of cable to Isle of Wight
The service and achieved delivery date and time was excellent.
However I'm very confused why the cable was Fed Ex delivered from Havent on the mainland to the Isle of Wight when the CEF branch in Newport Isle of Wight had it in stock.
To me it looks like CEF wasted money on an expensive cross water Fed Ex delivery.
2021年7月19日
CEF - HAV からの回答
Thank you very much for your review Shane.
Best Regards
Adele Feller (Customer Services Manager)
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