We ordered a portable air con unit This was delivered on a large pallet The driver would not help removed and move to front door We tried to fit unit in allocated location but this d... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
CEF staff member Nick Angelides at harrow branch was fantastic and he gave me best customer service the way he attended to me thanks.
企業が回答しました
Very good customer service and the guy at the counter helped me to search the right product to order.
企業が回答しました
I was on an online chat. The response was almost instant. my query was dealt efficiently and quickly
企業が回答しました
企業情報
CEF - HAW について
当該企業による記述
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 46,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls & ATEX/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
当該企業による記述
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
連絡先
Unit 12, waverley industrial park, HA1 4TR, Harrow, Hailsham Drive, 英国
- 020 8427 2286
2.7
期待以下
8件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We ordered a portable air con unit
We ordered a portable air con unit
This was delivered on a large pallet
The driver would not help removed and move to front door
We tried to fit unit in allocated location but this did not work
I called the company to arrange a return and was willing to cover the expense
I was told that could not help with a return and that I should call their Harrow Branch
I called their Harrow Branch to arrange a return but they would not help
I was told that I would have to return this large unit myself to the Harrow Branch
As the box was open and the strapping was cut I had to buy equip from Amazon to repack large boxed
I bought the tools and packing materials costing about £60 and have repackaged the large unit do it can be moved to my car to be returned to the Harrow Branch
I plan to ask a friend to help me move the large unit into my car do it can be returned
It is ov 50kilos so hard to lift as I am on my 80,s
Hopefully I can do this on Wednesday 1st of July
This has been a terrible experience and I not be buying anything else from CEF
2026年6月24日
CEF - HAW からの回答
Thank you for your review Joe.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our Customer Services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
CEF - HAW からの回答
Thank you very much for your Eugen.
Best Regards
Adele Feller (Customer Services Manager)
Engineer
CEF staff member Nick Angelides at harrow branch was fantastic and he gave me best customer service the way he attended to me thanks.
2024年4月10日
CEF - HAW からの回答
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
I was on an online chat
I was on an online chat. The response was almost instant. my query was dealt efficiently and quickly
2024年3月22日
自発的なレビュー
CEF - HAW からの回答
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
CEF - HAW からの回答
Thank you very much for your review Bobby.
Best Regards
Adele Feller (Customer Services Manager)
Great product
Very good customer service and the guy at the counter helped me to search the right product to order.
2023年8月5日
CEF - HAW からの回答
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Always happy with the service I…
Always happy with the service I received at Harrow Branch great team, keep up the good work guys thanks
2022年1月28日
CEF - HAW からの回答
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
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