Haven’t used items yet installing them tomorrow. *update* Installed today customer very happy easy to install and set up.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I ordered some light bulbs but unfortunately they didn’t work. I returned them and the staff were efficient in advising me that it wasn’t the bulbs but the light fixture that was the problem.
企業が回答しました
Placed a click and collect order online end of January to collect beginning of February. I received email confirming my order was ready to collect. When I went to the branch to collect the assistant... もっと見る
企業が回答しました
Visited the shop to find the right ceiling light. I couldn’t find it searching on the website. The man in the shop was so helpful. I wrote the code down and ordered one when I got home, he said it wou... もっと見る
企業が回答しました
企業情報
CEF - HUL について
当該企業による記述
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
当該企業による記述
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
連絡先
St. Mark's Street, Cleveland Street, HU8 7ED, Hull, 英国
- 01482 323083
4.4
優良
21件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
CEF - HUL からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
CEF - HUL からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Haven’t used items yet installing them…
Haven’t used items yet installing them tomorrow.
*update*
Installed today customer very happy easy to install and set up.
2026年4月9日
CEF - HUL からの回答
Thank you very much for your review Paul.
Best Regards
Adele Feller (Customer Services Manager)
CEF - HUL からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
CEF - HUL からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Great helpful staff
Visited the shop to find the right ceiling light. I couldn’t find it searching on the website. The man in the shop was so helpful. I wrote the code down and ordered one when I got home, he said it would be quicker delivery that way.
2025年3月17日
CEF - HUL からの回答
Thank you very much for your review and feedback Claire.
Best Regards
Adele Feller (Customer Services Manager)
Almost ripped off.
Went into the Hull branch today for a RCCB, I'm not a trades person so it was a cash sale. The guy came from the stores with my item and said that's £67 please. I told him that's a ridiculous price, he looked on his computer and the price came down to £37!
How can this happen? Yes, I got £30 off, but I can't get over almost being ripped off had I not challenged the price.
2025年1月7日
自発的なレビュー
CEF - HUL からの回答
Thank you for your review and feedback.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
I am afraid no contact details are provided against this review and your order number is not noted for me to obtain, so we are unable to get in contact with you by phone or email, please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
I ordered some light bulbs but…
I ordered some light bulbs but unfortunately they didn’t work. I returned them and the staff were efficient in advising me that it wasn’t the bulbs but the light fixture that was the problem.
2024年10月25日
CEF - HUL からの回答
Thank you very much for your review Martina.
Best Regards
Adele Feller (Customer Services Manager)
Easy ordering goods delivered the next…
Easy ordering goods delivered the next day on time. Never had a problem will definitely keep on using
2024年9月23日
CEF - HUL からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Don't place an order at the end of a month!
Placed a click and collect order online end of January to collect beginning of February. I received email confirming my order was ready to collect. When I went to the branch to collect the assistant told me my order had been cancelled as they cannot hold orders over from one month to the next? Fortunately they had sufficient stock in branch to fulfil my order, but still bemused by and confused by the experience!
2024年2月2日
CEF - HUL からの回答
Thank you for your review and feedback.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Absolutely amazing customer service 👍👍👍👍
2024年1月15日
CEF - HUL からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Ordered some bandsaw blades offline
Ordered some bandsaw blades offline. Simple and easy web site which makes a nice change. Items turned up next day, well packaged and exactly as I ordered. Great price too. Thanks CEF 👍🏻
2023年9月11日
CEF - HUL からの回答
Thank you very much for your review and feedback Dean.
Best Regards
Adele Feller (Customer Services Manager)
Hull Branch gives great friendly service
Expert product guidance given.
Hull Branch gives great friendly service
2023年7月16日
CEF - HUL からの回答
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Ordered an item for next day any time…
Ordered an item for next day any time store delivery from a store in the area I was working. Was never notified when it came in. Couldn’t finish to job on the day I needed to.
2023年6月19日
CEF - HUL からの回答
Thank you for your review and feedback Adam.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Friendly and knowledgeable staff
Friendly and knowledgeable staff, always glad to help with any queries
2022年10月7日
CEF - HUL からの回答
Thank you very much for your review Glenn.
Best Regards
Adele Feller (Customer Services Manager)
CEF - HUL からの回答
Thank you very much for your review James.
Best Regards
Adele Feller (Customer Services Manager)
hull depot,friendly service
2022年3月7日
CEF - HUL からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Cef in Hull have always done what it…
Cef in Hull have always done what it says on the tin.
Service second to none
Staff brill
All very helpful
Top class manager
2021年12月13日
CEF - HUL からの回答
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Would have been five but that would…
Would have been five but that would mean it cannot be improved on and I am sure you will find a way. Fantastic service and great pricing keep it up
2021年5月25日
CEF - HUL からの回答
Thank you very much for your review Alan Macgregor.
Best Regards
Adele Feller (Customer Services Manager)
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