The initial contact was through “Chat” online, asking for advice on which LED Tube to purchase to replace my very old fluorescent tube. I then bought online. Very easy to navigate. I the... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Found that fans I required were not in stock in branch or any cef nearby, was directed to web order for next day delivery to branch, really quick and easy process, lads even gave me a call when they h... もっと見る
企業が回答しました
Excellent prices, efficient staff and speedy delivery. Thanks
企業が回答しました
Branch staff were great but parts ordered on line were delivered after 48 hrs on a next day delivery
企業が回答しました
企業情報
CEF - MCR について
当該企業による記述
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
当該企業による記述
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
連絡先
Unit 2, Thames Industrial Estate, Higher Ardwick, M12 6DD, Ardwick, 英国
- 0161 273 2835
4.3
優良
8件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
CEF - MCR からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Fast delivery staff where really help…
Fast delivery staff where really help full thank you guys
2025年1月10日
CEF - MCR からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Next day web order
Found that fans I required were not in stock in branch or any cef nearby, was directed to web order for next day delivery to branch, really quick and easy process, lads even gave me a call when they had arrived.
2024年9月17日
CEF - MCR からの回答
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Great Service by CEF
The initial contact was through “Chat” online, asking for advice on which LED Tube to purchase to replace my very old fluorescent tube. I then bought online. Very easy to navigate.
I then asked for a refund because my light fixture was was too old to be used with the new LED 5ft tube. CEF have been helpful, friendly and understanding.
Lisa from Customer Services was lovely and very understanding in letting me know the best way to return the unwanted 24W 5ft LED Tube. So l took the LED Tube to the shop for a refund.
When the refund had not been processed, Lisa quickly chased it up as l had been seen as a business not a private buyer.
Darren the Manager from the Higher Ardwick Manchester Store, who processed the refund in store and then followed up when it had not been done, was helpful, attentive and knowledgeable when l asked about the new Triton shower. Darren then did the refund and l got emails when it had been processed via the original method of payment. Darren was even kind enough to recommend an electrician.
I would highly recommend CEF for various electrical needs.
Many thanks to all involved.
2024年6月14日
CEF - MCR からの回答
Thank you very much for your review and feedback Susan.
Best Regards
Adele Feller (Customer Services Manager)
Quick delivery
2023年10月23日
CEF - MCR からの回答
Thank you very much for your review Lynn.
Best Regards
Adele Feller (Customer Services Manager)
Branch staff were great but parts…
Branch staff were great but parts ordered on line were delivered after 48 hrs on a next day delivery
2023年1月1日
CEF - MCR からの回答
Thank you very much for your review Phil.
Best Regards
Adele Feller (Customer Services Manager)
CEF - MCR からの回答
Thank you very much for your review and feedback Peter.
Best Regards
Adele Feller (Customer Services Manager)
CEF - MCR からの回答
Thank you for your review and feedback Steve Wilkie.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
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