i am not an electrician so called park royal on 31/1/24 for advice re ordering cable I needed clarity so called a few times the chap on the phone (didnt get name) was very helpful and patient. therea... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Great company to deal with ,staff are very friendly and helpful ,always smooth transaction and great price ,if they don’t have your item on shelf ,you will get it next day
企業が回答しました
Good service and advice in store and prompt delivery online.
企業が回答しました
The best Electrical Distributor. CEF Excel at being the best. Really good prices and excellent service Especially the Renewables team and the Park Royal branch. Well done CEF
企業が回答しました
企業情報
CEF - PAR について
当該企業による記述
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
当該企業による記述
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
連絡先
Unit 16, Sovereign Business Park, Coronation Road, NW10 7QP, London, 英国
- 020 8965 3188
4.1
ほぼ満足
13件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good service and advice in store and…
Good service and advice in store and prompt delivery online.
2025年12月4日
CEF - PAR からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Very happy with the ease and accuracy…
Very happy with the ease and accuracy of the online ordering system
2025年6月10日
CEF - PAR からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
The best Electrical Distributor.
The best Electrical Distributor.
CEF Excel at being the best.
Really good prices and excellent service
Especially the Renewables team and the Park Royal branch.
Well done CEF
2024年4月23日
自発的なレビュー
CEF - PAR からの回答
Thank you very much for your review and feedback George.
Best Regards
Adele Feller (Customer Services Manager)
Customer Experience Fantastic (CEF)
i am not an electrician so called park royal on 31/1/24 for advice re ordering cable I needed clarity so called a few times the chap on the phone (didnt get name) was very helpful and patient. thereafter i had to pop into the park royal store a number of times trying to replace a GE mcb all the lads in there were very helpful notably ben , going out their way to help me get the most suitable items. Patient friendly professional and above all extremely helpful - fantastic customer service each time.
2024年2月13日
自発的なレビュー
CEF - PAR からの回答
Thank you very much for your review and feedback Fay.
Best Regards
Adele Feller (Customer Services Manager)
Great company to deal with ,staff are…
Great company to deal with ,staff are very friendly and helpful ,always smooth transaction and great price ,if they don’t have your item on shelf ,you will get it next day
2024年2月12日
CEF - PAR からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Customer service was brilliant
Customer service was brilliant, he took all the time to find everything I was in need of. Kind and patient service, huge help helping me to track even alternatives to what I requested.
2024年1月8日
CEF - PAR からの回答
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Everything gone smooth with the…
Everything gone smooth with the purchase, and delivered on time.
2023年10月31日
CEF - PAR からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Due to delivery issues we had to…
Due to delivery issues we had to procure order twice and after 3 weeks still werent given a refund although we have written twice to the branch.
2023年7月25日
CEF - PAR からの回答
Thank you for your review and feedback.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Friendly and Knowledgeable Staff
I find the folks at CEF Park Royal to be friendly and very helpful. Good range of stock in the branch and can generally organise next day delivery if not in stock.
Really good range of light fittings.
2022年7月13日
CEF - PAR からの回答
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
CEF - PAR からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
The Park Royal branch customer service…
The Park Royal branch customer service is lower the 0 , it need approve.
2022年2月23日
CEF - PAR からの回答
Thank you for your review and feedback Saeed.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
A member of our CEF team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Ordering process is pleasant However
Ordering process is pleasant However, when I collected the order from park royal branch, the staff was eating and he took my mobile phone to see the order number without even washing his hands. Unprofessional
2021年10月12日
CEF - PAR からの回答
Thank you very much for your review and feedback.
A member of our CEF team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Flawless service and delivery
2021年7月28日
CEF - PAR からの回答
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
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