Can’t recommend CEF Redditch enough, Easily the best wholesaler I’ve ever worked with, staff are super helpful, quick to turn around quotes and provide excellent advice 10/10 great service
企業が回答しました
所在地
所在地を変更Unit 4, Springfield House, Pipers Road, Park Farm Industrial Estate, B98 0HU Redditch, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The Assistant at our local Redditch branch of CEF was most helpful in our selection of the item, namely 50m of cable. Once ordered it arrived promptly the next day. It was well packaged. The cable... もっと見る
企業が回答しました
Purchased something online to be delivered to local store. Admittedly I changed my mind and asked them to cancel but oh my goodness what a game trying to get them to refund me. Still not got a refun... もっと見る
企業が回答しました
I ordered a 20 litre water heater urn. The package was delivered on time and date requested. Courier was pleasant and polite (signature was required). Package was posted within 2 separate cartons, so... もっと見る
企業が回答しました
企業情報
CEF - RED について
当該企業による記述
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 46,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls & ATEX/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
当該企業による記述
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
連絡先
Unit 4, Springfield House, Pipers Road, Park Farm Industrial Estate, B98 0HU, Redditch, 英国
- 01527 529268
4.6
優良
26件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Redditch Branch Rocks
This is a mixed review.
Firstly C.E.F online - I had a delivery from C.E.F on line delivered on Thursday 25th August. After a quick inspection all materials were present. It wasn’t until Saturday 27th August I realised that 2nd had parts had been delivered! The EV Charger I had ordered was scratched and scruffed and had components missing!!! Not good when you are on a time limit and being bank holiday weekend all branches were closed. This is not the first time that the online service has let me down. I am always reluctant to use the online service and even more so now.
Secondly- Redditch Branch.
Following the monumental balls up of the online central dispatch centre the branch manager of Redditch came to my rescue. I was (by a major miracle) able to get hold of him. Alex wasted no time in dropping his own plans (on his day off) to meet me at branch where he was able to exchange the damaged goods for a pristine new car charger. This is service going above and beyond for which I am eternally grateful. The redditch branch should be a shining beacon of what a wholesaler should be and can be.
Summary
Use your local branches for a first class service. Forget the online service as I won’t be using anything but the branch moving forward.
2022年8月27日
自発的なレビュー
CEF - RED からの回答
Thank you very much for your review and feedback James.
Best Regards
Adele Feller (Customer Services Manager)
Bad first impression...
This was the first time I'd ordered a product online or purchased anything from CEF. Firstly, the website said the item wasn't available instore - which was incorrect. I ordered for next day as I needed it ASAP. The next day I rang the store, and was told it hadn't arrived. Two days later I went to the store where I was kept waiting at the counter, (whilst the radio was on way too loud), then told the order hadn't arrived. I retrieved the email saying it had been. Ten minutes later the manager was called, who found a photograph of the delivery taken by the courier. Another ten minutes later and they 'found the parcel out the back'. I was instore for over half an hour. It was NOT a great first impression despite the apologies.Poor service, it wont be my 'go to' place Im afraid.
2022年5月16日
CEF - RED からの回答
Thank you for your review and feedback.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
A member of the CEF team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Fantastic click & collect service
Fantastic click & collect service. Great quality products.
2022年5月11日
CEF - RED からの回答
Thank you very much for your review Tom.
Best Regards
Adele Feller (Customer Services Manager)
Alex and the gang at the Redditch…
Alex and the gang at the Redditch branch are GREAT. Helpful, knowledgeable AND personable are just a few adjectives which come to my mind. Top Draw Performance....THANKYOU!!
Mark - M.A.R Electrical Services
2021年12月23日
CEF - RED からの回答
Thank you very much for your review and feedback Mark Robinson.
Best Regards
Adele Feller (Customer Services Manager)
CEF - RED からの回答
Thank you very much for your review Diane Bull.
Best Regards
Adele Feller (Customer Services Manager)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。