CEF - SOS レビュー 20

TrustScore 5段階評価の4.5

4.5

Unit 4, Southend Trade Centre, 401 Sutton Road, SS2 5PF Southend-on-Sea, GB


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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

The girl in storenwas absolutely brilliant. She could not be more helpful, really bright and cheerful. She explained that some of the bits I needed were not in stock but if I ordered them on line th... もっと見る

企業が回答しました

5つ星のうち5の評価

Always get a great service from my branch at Southend. Knowledgeable and friendly staff.

企業が回答しました

5つ星のうち5の評価

The team at the Southend brach are allways really helpful and sometimes funny. Even before I got an account they were very helpful with prices etc. Got me out of some spots of bother a few times now.... もっと見る

企業が回答しました

5つ星のうち5の評価

The staff were very helpful and was able to find my polished chrome wall switch which I was unable to find elsewhere. The order came the next day in time for my electrician which made me very happy. T... もっと見る

企業が回答しました


企業情報

  1. 電気機器卸売業
  2. ケーブル会社
  3. 電化製品卸売業者
  4. 照明卸業者
  5. ねじ提供業者
  6. 太陽エネルギー装置提供業者

CEF - SOS について

当該企業による記述

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

当該企業による記述

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

連絡先

  • Unit 4, Southend Trade Centre, 401 Sutton Road, SS2 5PF, Southend-on-Sea, 英国

  • 01702 468456

4.5

優良

TrustScore 5段階評価の4.5

20件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

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5つ星のうち4の評価

Great price

Great price, delivered on time.

2025年3月12日
CEF - SOS ロゴ

CEF - SOS からの回答

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

5つ星のうち4の評価

Delivery

The girl in storenwas absolutely brilliant. She could not be more helpful, really bright and cheerful. She explained that some of the bits I needed were not in stock but if I ordered them on line they would be in the next day.
Ordered for store delivery when I got home, only to be charged £5.95 for the pleasure. If being delivered to store, where they have stuff delivered all the time, we should not have to pay, only if having delivered to home or elsewhere.
Other then that good service.

2024年8月1日
CEF - SOS ロゴ

CEF - SOS からの回答

Thank you very much for your review and feedback Antony.

Our customer services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

5つ星のうち5の評価

The team at the Southend brach are…

The team at the Southend brach are allways really helpful and sometimes funny. Even before I got an account they were very helpful with prices etc. Got me out of some spots of bother a few times now. Very happy with service

2024年2月8日
CEF - SOS ロゴ

CEF - SOS からの回答

Thank you very much for your review and feedback Joseph.

Best Regards
Adele Feller (Customer Services Manager)

5つ星のうち5の評価

Great service

Great service, all the items delivered to site and on time.

2023年7月25日
CEF - SOS ロゴ

CEF - SOS からの回答

Thank you very much for your review and feedback Andrew.

Best Regards
Adele Feller (Customer Services Manager)

5つ星のうち5の評価

The staff were very helpful and was…

The staff were very helpful and was able to find my polished chrome wall switch which I was unable to find elsewhere. The order came the next day in time for my electrician which made me very happy. Thank you CEF.

2023年2月14日
CEF - SOS ロゴ

CEF - SOS からの回答

Thank you very much for your review and feedback Caroline.

Best Regards
Adele Feller (Customer Services Manager)

5つ星のうち5の評価

Excellent service as always from CEF

Excellent service as always from CEF, fast delivery,
Friendly staff, great prices, Manager Sarah always polite, with a welcoming smile, always happy to assist with any problems.

2022年6月13日
CEF - SOS ロゴ

CEF - SOS からの回答

Thank you very much for your review and feedback Gary.

Best Regards
Adele Feller (Customer Services Manager)

5つ星のうち5の評価

I have had great service from staff at…

I have had great service from staff at Southend branch who have been extremely helpful in setting up y account and ordering items. Fantastic service. Well done

2021年12月13日
CEF - SOS ロゴ

CEF - SOS からの回答

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

5つ星のうち1の評価

the kit arrived with one part missing

the kit arrived with one part missing, one second-hand unit, they then send out a replacement unit & charge me for the extra unit but no refund for the missing one. They promised to get the second-hand unit replaced for the next day, but no delivery, they then say it should be delivered the next & again no kit turns up. Then as I say we get to invoicing, the store says I am on 30 day term's but I get invoiced within 10 day, the first invoice is for the full kit, but no credit for the missing or US items in the kit, a second invoice for missing item for the kit, but i do get a credit note for the delivery charge in this one item of missing kit.
What a lash up, not good impression for the first order

2021年11月8日
CEF - SOS ロゴ

CEF - SOS からの回答

Thank you for your review and feedback Terry.

We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.

Our customer services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

5つ星のうち5の評価

Happy customer

Went into store and was advised it would be quicker to order what I wanted online for free home delivery. The staff are always friendly and the goods arrived to my home the next day as promised.

2021年10月31日
CEF - SOS ロゴ

CEF - SOS からの回答

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

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