Centr レビュー 

Absolute scam of a company!!! Please see below my review from the App Store including from last year to this year

Although I really enjoyed using this app, after having a baby I just don’t have the time anymore, so decided when my subscription is up I won’t renew for now. Having checked on the app numerous times couldn’t see any information about cancelling so I left it to run its course. Ended up being charged for another year, emailed them straight away to say I didn’t want this. I’ve never encountered such customer service, they are flat out refusing to refund me stating the terms and conditions state they don’t process refunds for accidental purchases! Wow! I will be pursuing the refund through my bank but everyone beware - apparently you need to set the subscription to cancel at the end of the year if you don’t want it to automatically renew!!! Update - they have done this to me another 2 times!!! I set the subscription to cancel after the first robbery, yet they charged me - on this occasion they did actually refund me. Then they offered a free month trial so I thought I’d make use of that - I didn’t so don’t know why I bothered. Anyway charge me again and this time refusing to refund. Best to steer clear

Avoid this one.. total scam company.
I agreed to the 7 day free trial. What they don’t tell you is they charge you an entire years subscription BEFORE the 7 days are up. Won’t offer refunds. I, regrettably, didn’t argue this enough at the time and decided to try using the app for a while any. It is not a good app at all - there are far better, and free, alternatives out there. After a few weeks I gave it up completely, cancelled the subscription and didn’t use it again.
Then nearly a year later, I was subject to a stealth renewal charge for another entire years subscription. No email warning, and notifications, just a quiet charge to my bank.
Poor company with no morals. All they care about is raping their customer base for as much as they can, and offer shocking customer service in return. Avoid this company at all costs, don’t even download the app ‘just to see.’ Yet another awful company in the fitness industry just after an easy buck.

They are bogus company.
They Centr was charging my credit card every quarter without my knowledge.
Without sending any notification to me.
After i contact them they said you signed up for it during registration.

I have no communication at all from them

Centr Stinks... the offering is good... the Customer Service is more than terrible. This customer service team does not care about their users and will not support you for any reason. For example: They auto billed my account for 1 year of access, I informed them that i canceled the program in 2022 via the app and should not be charged for 2023. They said it didn't matter because they don't offer refunds (Not even prorated ones). This is just one example. Choose a company that treats their customers like gold would be my advice.

I signed up during lockdown and thought I canceled they kept charging me and never send an email like any other subscriptions with a receipt. I didn’t get my money back even though they could see that I haven’t used there app. Also showed them invoices of my local membership at the local gym. Also no one to talk too on there customer service.

The same thing happened to me. I clicked on free subscription through my Amex card. Never used it and then they stole $180 from my Amex a yr later which I could not afford. Emailed them and they refused to refund. Thieving a…holes…

Do not even bother with a free trial. I had 12 month free trial and I realised it was not what I wanted after one day. Cancelled it and never signed in again, however one year later i was billed with $120. They refuse to refund.

What makes it shady is that they don't send any subscription is due emails. They basically don't send communications after the first few days of joining. Never confirmed my unsubscription via email either - red flag.

You're better off signing up for other fitness apps than this. Quality can be found elsewhere and the trust is little to none here.

Search up the company. You’ll see articles about it since 2020. Wish I did that then.

They never send an email to tell you that your subscription is going to renew, and they are located in Australia. I am in the US and I saw that my card was hit with a pending charge from them. I immediately contacted them to cancel my subscription, which was the day before it was to renew where I am, but apparently not where they are. They refused to refund me my money I had to go through hoops with my credit card company and I still do not have a refund. This company is terrible for customer service. Do not use them.

rip off - apparently Chris hemsworth made $200m out of selling the company. Looks good up front and apart from the lack of real concrete value their auto renew policy is not upfront.
automatically got a free subscription with my amex card and then auto renewed at $119.99. i had never used it.

Wish I’d read the other reviews. I feel scammed into a subscription and the customer service were not helpful whatsoever.
Not worth the cost, avoid!

The Logbook is a very poor execution. Other apps like "Workout" track your progress and suggest adequate weight for next exercise. There are plenty of other apps that cos way less and offer more.

You have to sign up and commit to a subscription before you can try any of the features, at which point you discover that there is no way to enter ANY data about your age, weight, height, health etc. So you're presented with the same workout and meal plan regardless of whether you're an 18yo or a 60yo! Insane, and potentially very dangerous. I simply can't understand how they think this could work for most people. I have cancelled, but am wary of other reports of being charged anyway, so have taken a screenshot of my cancellation.

A me la app é piaciuta molto, belli i programmi ed i vari trainer.
Unica pecca la programmazione che é un po intensiva.
Non é vero che scalano i soldi senza preavviso e si puo scegliere l allenamento anche in base agli attrezzi che uno ha

The app is terrible, the exercise, food, routines are incredibly poor. I attempted to cancel my free trial after 15 minutes of looking at the app, there was an error within the subscription which would not show it to me and i was unable to cancel.

On day 7 of the free trial i finally managed to get the app working to cancel the subscription and they still charged me for 12 months and they just reference their T&C's!

I was was still on the free trial and done everything i could and did actually cancel in time. Currently going through a charge back against google store and logging an official complaint with them for the practises they're undertaking.

Not very impressed with the app. It was not for me. Then I got trapped into an extra year membership. Sneaky buggers. Exercise classes not that great and meditation was poor.

My bank declined their attempts to take money from my account because they had outdated card details. This is after numerous attempts to cancel the subscription. It is a scam..

You loose access to your account and when you specify reset password they say they have sent an email with the password reminder.

It NEVER arrives, so they continue to try and get your card payment even though mine expired in the beginning of January 2021, they then use Master Card to get the money from you even though the data they hold on you is out of date.

1. Don't trust them is my advice
2. Its not a great programme hence I wanted to leave it the first time round I paid up in good faith.
3. They are not interested in you as customer just the money in my experience
4. Ignore any attempts for you to try and cancel your membership.

Please do not get sucked into this. If I had read the reviews way back when I would never have even installed the app.

Garbage program. Forgot to cancel my free trial by 2 days and they won't refund. What a scam.

This is a fraudulent scam. I have no idea how or where they got my information but they insist that I signed up for a gym membership (which I have never, or would ever do) and then their customer service team call me a LIAR when I questioned it. Chris Hemsworth should be horrified to be associated with whoever is behind this rip-off scheme. Discraceful.

I cancelled my subscription within the trial period, but it charged me for a year anyway. Their "support" team told me they don't offer refunds under any circumstances, which obviously includes where their app (or their business practices) are at fault. Disgusting. No wonder Hemsworth is loaded. Search for news articles. The ACCC is aware of this scam company.

The app is literally a scam.

I found out today that I have been subscribed to this scam of an app for 3 years!! My last email I have from them is a notification saying they were unable to charge my account back in 2020 at the end of my trial. Didn’t realise they have my card information somehow.

Regardless, they have not contacted me since, and they did not provide any proof of purchase/ receipt through emails so far, just silently charged through.

It is my bad to not notice, but still it is hard since it is one payment for a whole year, and they literally gave no notice/ information at all.

This app is designed to scam people, literally worse than scums who swindle money out of old retirees accidentally signed up for news and media services

Terrible disgrace of a business. Should be banned