The positive reviews are ALL false. Their training platform for defensive driving course ( to reduce insurance premium) is HORRIBLE.. too many technical glitches to count. Why AAA ( Auto club)... ãã£ãšèŠã
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Live chat is super helpful! My issue was resolved immediately. I highly recommend purchasing the premier pass, its totally worth it! Jestine helped me right away. I will be recommending this online co... ãã£ãšèŠã
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First of all to get a company on the PHONE and speak to a live representative is a miracle in itself. I was having trouble setting up my customer profile. Carol was amazing, helpful, patient and most... ãã£ãšèŠã
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My daughter kept getting locked out of her account and KIE YIING went above and beyond to get her access again and ensure it doesnât happen again. We are already stressed about getting the course fini... ãã£ãšèŠã
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Certus provides technical and compliance-related education, aiming to help professionals and organizations stay current with industry standards. We offer a variety of online courses and training in areas like workplace safety, food safety, and technical maintenance skills. We also help organizations with workforce management and performance tracking. Certus provides its training through dozens of brands, such as: TPC Training: An industry leader in workforce management, industrial skills, and workplace safety training. StateFoodSafety: Educates food and beverage industry employees on skills to protect public health. Metrix Learning: Provides online education solutions for public workforce development. Workforce180: Works with Metrix Learning to serve professionals in workforce development. Paulson Training: Offers digital and instructor-led training for the plastics manufacturing industry. OSHA Education Center: Delivers training and expertise for OSHA compliance. Notaries.com: Offers notary commission and renewal services. Online Traffic School (OLTS): Provides state-approved training programs for driver safety. Builders License Training Institute: Offers pre-licensing and continuing education for the construction industry.
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Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
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ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
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The agent who worked with me
The agent who worked with me, Inday Reza, was amazing. The website itself was a little buggy
2026幎5æ12æ¥
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Certus ããã®åç
We appreciate your feedback and are happy to hear that you had a great experience with our agent. We'll look into the website issues you encountered.
Abegail was quick to respond andâŠ
Abegail was quick to respond and resolve my issue. She promptly clarified what I was needing and helped refund my unintentional purchase. Thank you abegail!
2026幎5æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Certus ããã®åç
We're happy to hear that your issue was quickly resolved. We appreciate you taking the time to share your positive experience with us!
It was great to take our online Defensive Driving through Fusion. Unfortunely we misplaced our certificates needed for insurance deduction. Noronessa readily assured us that they will resend them.
It was great to take our online Driving
2026幎5æ12æ¥
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Certus ããã®åç
We're glad you enjoyed your online driving experience, and we appreciate your positive feedback so much.
Perfecto y de gran ayuda gracias
Perfecto y de gran ayuda gracias
2026幎5æ11æ¥
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Certus ããã®åç
¡Muchas gracias por su comentario! Nos alegra saber que la experiencia fue perfecta y de gran ayuda para usted. Agradecemos mucho su apoyo y confianza.
Buena experiencia de servicio pero meâŠ
Buena experiencia de servicio pero me hubiera gustado que tenga acceso sin perder el tiempo de avance en el curso por el bloqueo de varios intentos de seguridad
2026幎5æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Certus ããã®åç
¡Gracias por sus comentarios! Nos alegra saber que tuvo una buena experiencia con nuestro servicio. También entendemos la frustración causada por el bloqueo de seguridad y la pérdida de tiempo de avance en el curso, y agradecemos que nos lo haya informado. Sus comentarios nos ayudan a seguir mejorando la experiencia del usuario.
Quick issue resolution
Kie quickly resolved the issue I was having. They were polite and efficient. Great customer service!
2026幎5æ10æ¥
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Certus ããã®åç
We're happy to hear that the issue was quickly resolved and that you received great customer service! Thanks for the feedback.
fue de mucha ayuda
fue de mucha ayuda
resolve mi problema y fue muy amable
2026幎5æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Certus ããã®åç
¡Muchas gracias por sus amables comentarios! Nos alegra saber que pudimos ayudarle a resolver su problema y brindarle una experiencia positiva. ¡Agradecemos mucho su apoyo!
Fast customer service
I needed a reprint of my certificate because it was lost in the mail. Jestine promptly replied to my email within the hour and issued a reprint of the certificate. I got the new certificate in less than a week.
2026幎5æ1æ¥
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Certus ããã®åç
We're happy to hear that the certificate reprint was issued quickly and arrived in a timely manner. We appreciate you taking the time to leave us feedback.
keep it civil and friendly
2026幎5æ8æ¥
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Certus ããã®åç
Thank you for your review.
the problem was cleared up quick and IâŠ
the problem was cleared up quick and I am able to go to work in a few hours with my certificate. very professional thank you
2026幎5æ7æ¥
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Certus ããã®åç
We're happy to hear that the issue was resolved quickly, and you got your certificate. Thank you for your positive feedback and for recognizing our professionalism.
Jestine understood my problem andâŠ
Jestine understood my problem and resolved it immediately-professional and great at her job.
Companies can use more agents like this,
2026幎5æ7æ¥
èªçºçãªã¬ãã¥ãŒ
Certus ããã®åç
We're happy to hear that our agent resolved your problem quickly! We appreciate your feedback and are glad you had a positive experience.
Jestine was extremely helpful and quick
2026幎5æ6æ¥
èªçºçãªã¬ãã¥ãŒ
Certus ããã®åç
We're happy to hear that our assistance was helpful and efficient for you. Thank you for your positive feedback!
Jestine was very helpful
2026幎5æ6æ¥
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Certus ããã®åç
We appreciate the feedback and are happy to hear that the assistance was helpful to you.
Jonathan was a great help getting myâŠ
Jonathan was a great help getting my information I needed. Thanks again Jonathan!
2026幎5æ6æ¥
èªçºçãªã¬ãã¥ãŒ
Certus ããã®åç
We're happy to hear that our assistance was helpful and provided you with the information needed. Thanks for your feedback!
Ranel was very helpful
Ranel was very helpful. My issue was addressed quickly. Thank you and enjoy your day.
2026幎5æ6æ¥
èªçºçãªã¬ãã¥ãŒ
Certus ããã®åç
We're happy to hear that the issue was addressed quickly and that you found the help useful. Thank you for your feedback!
Thank you Jestine for helping me
2026幎5æ5æ¥
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Certus ããã®åç
Thanks for letting us know!
I wish I could give them a ZEROâŠ..DONTâŠ
I wish I could give them a ZEROâŠ..DONT WASTE YOUR MONEY OR TIME. You can call them a THOUSAND times after you take the 6 hour course and they ALL LIE and never send your certificates
2026幎4æ16æ¥
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Certus ããã®åç
Weâre really sorry to hear about your experience and understand how frustrating that must be.
Certificates are issued once all course requirements are completed, and we definitely donât want anyone feeling stuck or unheard. Weâd like to look into thisâplease respond to our Trustpilot request with your details so we can investigate and help.
Simplicity
Simply , and understandable customer service . All questions was answered .
2026幎5æ5æ¥
èªçºçãªã¬ãã¥ãŒ
Certus ããã®åç
Thanks for sharing!
Jestine helped me correct theâŠ
Jestine helped me correct the misspellings on the completing certificate. it was quick and efficient.
2026幎5æ5æ¥
èªçºçãªã¬ãã¥ãŒ
Certus ããã®åç
We are glad we could help!
Reza was very helpful.
2026幎5æ5æ¥
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Certus ããã®åç
Thanks for letting us know!
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