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Changing Keys - House Removals レビュヌ 

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TrustScore 5段階評䟡の4.5

4.6

匕越業者
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Before: Easy to contact, and happy to clarify various questions whilst I was figuring out if they were a good match. Price was also competitive, with flexibility of various quotes based on siz... もっず芋る

5぀星のうち5の評䟡

Excellent service and well priced. The chap sent was courteous and methodical with loading the van to maximise space and safety of my items which took alot of stress off the move. Thanks very much

5぀星のうち5の評䟡

The guys that helped did a fantastic job, loading and unloading, making sure everything was handled with care. The price was very reasonable as some quotes I received were almost double. They made a v... もっず芋る

5぀星のうち5の評䟡

Excellent Value with awesome admin staff and friendly and capable movers. Cosmin made the process to just the requirements by video call for the quote. Price was fantastic value. All communic... もっず芋る

䌁業情報

  1. 匕越業者
  2. 匕越し・倉庫保管業

圓該䌁業による蚘述

With 7 years of expertise, Changing Keys delivers exceptional house removal services across the entire UK, transforming the moving process into the best experience possible. Whether it’s a long-distance relocation, a short local move, or anything in between, we’ve got you covered. Our comprehensive offerings include packing, unpacking, dismantling and reassembling furniture, waste clearance, and even cleaning—taking the stress out of every step. We pride ourselves on flexibility with same-day bookings and a precise 1-hour arrival window, ensuring convenience and reliability. At Changing Keys, our mission is simple: to provide top-notch service with care and professionalism, making your move smooth and seamless, wherever you’re headed!

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4.6

優良

TrustScore 5段階評䟡の4.5

130件のレビュヌ

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.6

すべおのレビュヌ

(130)

過去12か月のレビュヌ数: 17件

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5぀星のうち5の評䟡

Moving home service

Before:
Easy to contact, and happy to clarify various questions whilst I was figuring out if they were a good match. Price was also competitive, with flexibility of various quotes based on size of van, number of people etc.

Day of moving:
2 lovely chaps arrived early, and after taking a look at the items, they made a plan on what goes where and got on with it.
Were flexible with taking a copy of the key to start the unloading before I got there.
Went the extra mile with a couch that was difficult to remove and get into the 2 properties.

Overall had a very positive experience, would definitely use again if needed in future.

2026幎7月28日
自発的なレビュヌ
5぀星のうち1の評䟡

DO NOT EMPLOY!!!

DO NOT EMPLOY!!!! awful people to deal with, quoted me, then tried putting pressure on for more money the following day, my furniture was damaged, awful company!!! use them at ur own risk!!!

2026幎6月13日
自発的なレビュヌ
Changing Keys - House Removals ロゎ

Changing Keys - House Removals からの回答

Dear Mrs Egan,

Your review describes our conduct in a manner that is inconsistent with our records and the documented sequence of events. We respectfully believe it presents a disproportionate and inaccurate characterisation of what occurred.

Upon arriving at the property, our team encountered unforeseen access restrictions, namely a single, small lift, which significantly increased the complexity and duration of the move. We sent you one WhatsApp message, which simply stated: "We would like to charge you more for the difficult access." That was the entirety of our communication regarding additional costs. There were no repeated requests, no pressure applied, and no additional charges were ever made. You paid only the original quoted price.

With regard to your allegation of damaged furniture, this is the first time any such concerns have been brought to our attention since your move. We carry comprehensive Goods in Transit insurance precisely so that any genuine damage claims can be investigated and resolved promptly. As no damage was reported to us following the completion of the move, we were never given the opportunity to inspect the items or assist you through the appropriate claims process.

We remain committed to professionalism, transparency, and resolving concerns fairly. Should you wish to discuss this matter constructively and in good faith, we remain available by email at info@changingkeys.co.uk.

Kind regards,

The Changing Keys Team

5぀星のうち5の評䟡

Fantastic help.

The guys that helped did a fantastic job, loading and unloading, making sure everything was handled with care. The price was very reasonable as some quotes I received were almost double. They made a very stressful time very easy and cost effective.

2026幎6月12日
自発的なレビュヌ
5぀星のうち4の評䟡

Sunderland to Devon

I had a big move planned, from Sunderland to Devon, and I was really anxious about using a removals company, but everything with Changing Keys was amazing and made the process a huge relief. The communication was really good, they asked the cheapest quote I'd found so far and beat it, and let me choose the arrival time for the van (I booked a few weeks in advance). The van arrived on time, my stuff was stored in the van securely and made it the 7 hour drive all in one piece, the driver did the journey straight down, and got to my new home a little before I did, where my boyfriend was waiting to help unload.
Thank you very much Changing Keys :)

2026幎6月6日
自発的なレビュヌ
5぀星のうち5の評䟡

Working with Changing Keys was smooth

Working with Changing Keys – House Removal was fantastic.
I contacted them yesterday to move my items from London to Harpenden, and they responded immediately, promising to come the next day. The price was very fair, and the work was done quickly with no damage. Communication with the staff was excellent. I really appreciated the care taken during the move.
I would definitely recommend Changing Keys to anyone looking for a safe, stress-free, reliable, and efficient moving service.

2025幎9月18日
自発的なレビュヌ

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