Ordered 2 shirts from them, which arrived late & were very poor quality. Tried to return them but all of their details on their website are fake. Tried to contact Customer services but no reply. DO NO... ãã£ãšèŠã
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Avoid at all costs!!! The worst company that I have ever dealt with. Horrendous quality & NOT based in the UK. No returns address given, despite requesting this on several occasions. The comp... ãã£ãšèŠã
DO NOT BUY FROM THIS COMPANY I placed an order with this company and then read reviews. They didn't acknowledge the order so I emailed and cancelled. I also cancelled payment with PayPal who acknow... ãã£ãšèŠã
If It was an option I would rate chaps of London 0/5 stars. The item that arrived looked nothing like what was advertised. Foolishly I didnât read any of their reviews before I made the order. I ha... ãã£ãšèŠã
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FAKE COMPANY AVOID
FAKE COMPANY AVOID
Bought a pair of of linen trousers from them ment to be sky blue arrived 17 days later dark blue and the quality is shocking
After several emails told send them back we will also give you 10% of your next purchase
Check out the address itâs also fake
£40 lost
**** ABSOLUTE COWBOYS ****
**** ABSOLUTE COWBOYS ****
WHO SELL CHEAP CLOTHES FROM CHINA, THE WEBSITE IS BS. THEY TAKE YOUR MONEY AND DO NOT MAKE IT EASY FOR RETURNS. ONE MAN BAND ROBBING PEOPLE BLIND***** THE RETURNS MADE COSTING £30 AND STILL CHASHING FOR A REFUND!!!!
Terrible Terrible Terrible AVOID thisâŠ
Terrible Terrible Terrible AVOID this company itâs not in London itâs China itâs took nearly 3 weeks for my hoodie to arrive and itâs absolutely terrible I ordered a Medium itâs more like an XS !! Horrible quality too too tight itâs just awful never EVER ever again would I buy from this company totally AVOID and the price I paid for this type of hoodie is scandalous totally totally just RUBBISH
These people are crook scammersCROOKS
These people are crook scammers. The goods are garbage and don't fit and returns have to be made to some backwater in CHINA at massive cost making it pointless. DO NOT BUY WHATEVER YOU DO
Decent product ,maybe I was lucky
Ordered as i was getting desperate and it was the first one to appear on Google
Took about 3 weeks to turn up
The Chinese tracking number did make me feel as though id been duped
Came today ,a shirt for a wedding
Arrived in a nice bag ,its a good fit and the material is actually of a decent quality
For 25 quid honestly I can't moan but I might of been lucky
The reviews are awful online...pay your money and takes your chance
Im not complaining
Bunch of scammers
Bunch of scammers. Please donât ignore all the negative reviews. China products of terrible quality, fit, tailoring. Terrible customer service. Iâm surprised theyâre still allowed to operate. Avoid at all cost!!! There should be a campaign to clamp them down. Robbing people of their hard earned money. They advertise as a UK store, source and dispatch some cheap items from China far from whatâs advertised on their website.
China not London!
Another fraudulent Chinese knock off shop.
Chaps of London are not even in London. If you Google Map their address, which claims to be a clothing shop at 27 Old Gloucester Street, itâs actually a small block of flats.
This is exactly the same as Williams Plymouth, who claim to be a London clothing company based at 4 Princes Street, yet the Google image of that place is âNeat Burgersâ!!!!
I managed to stop my transactions quickly enough that they didnât go through with both companies but this is appalling fraud and needs stopping. Have reported both companies to trading standards for false advertising.
Chinese company producing cheapâŠ
Chinese company producing cheap imitations. Avoid at all costs. Returns are expensive and not worth it plus they make it difficult.
Total Scammers - Chinese company beware
Scammers, I wanted to return a product and despite their returns page showing a UK address they ask to return to China.
In addition it's a fake company, the company number on their website relates to a completely different company on company's house.
Total scammers
1 star cause canât give none
1 star cause canât give none. 2 week wait time to receive underwear that was not the size advertised. Ordered 3xl and wasnât even an xl at best. Wish Iâd read the reviews. Thankfully paid with PayPal so shall be able to start the grievance process. Avoid this company.
DO NOT UNDER ANY CIRCUMSTANCES BUY FROMâŠ
DO NOT UNDER ANY CIRCUMSTANCES BUY FROM THIS COMPANY!
The clothing comes from China, is extremely poor quality and is nothing like the items shown on the website. If you contact them they offer discounts or to send them back to China. Do not waste your money it is nothing more than a scam!
DO NOT BUY ANYRING FROM THIS SCAMâŠ
DO NOT BUY ANYRING FROM THIS SCAM COMPANY . ORDERED A FLANNEL SHIRT WAS CHEAP POLYESTER AND CAME FROM CHINA, PHONE NUMBER IS IN FRANCE. REPOTED TO MY CREDIT CARD. NOT IN LONDON IN CHINA
I ordered 3 items from their glossyâŠ
I ordered 3 items from their glossy (sic) on-line advertising and received much later than anticipated ill fitting, poorly, nay badly put together cloth. I will state their products are rubbish, absolute rubbish and no way did they indicate that the goods are produced and sent from China and not as seen advertised London.
STAY AWAY FROM THIS LAP SAP
DO NOT BUY FROM THIS COMPANY
I placed and paid for a order online, assuming it was coming from a London Store.
This store does not exist, its only a residential address, and the order come from China in about 2 weeks.
When the Jacket arrived it was far too small, and very POOR quality, and also the colour ordered did not match the discription.
I contacted Chaps and was offered an exchange for which there was a fee, or I could return the goods to an address they gave which was in China, all of which at my expense.
This would be very expensive to do, and not worthwhile.
DO NOT BUY from this company.
I also not that the "Company Registration" they show on their website is registered to another company DAA MEDIA SOLUTIONS LTD a micro company!
Ordered from Chaps size too small poorâŠ
Ordered from Chaps size too small poor quality took over two weeks to arrive . Contacted them loads for return and refund. Then was told I have to pay more and offered the right size for handling charges. Still not been resolved . Absolutely rubbish customer service. Do not buy from this company. Scammers!!! All the way from China not London
AVOID
AVOID. THERE IS NO SHOP AT THE ADDRESS. THE TELEPHONE CODE IS FOR FRANCE. THE ITEMS COME FROM CHINA AND ARE VERY POOR QUALITY. TOTAL SCAM
Scammers
Scammers. Do not buy from them. Returned an item which they refused and parcel came back. Chaps of China.....not London!!
SCAM business - AVOID
scam and lies
They advertise linen shirts and deliver disgusting polyester junk and donât reply to emails
This is a TOTAL FRAUD and should be avoids at all costs
Stay away from this companyâthey areâŠ
Stay away from this companyâthey are scammers. They cloned another website with similar products. They are not UK-based, as described on their site; instead, they ship their stock from China. The quality is very poor. I ordered linen shirts but received a wrinkled pile of fabric that was 35% cotton and 65% polyester. When I tried to return the items, I was told it would be too expensive to return them to China. They initially offered me a 20% refund, which was later increased to 25%. Itâs a joke, and I wish I had read the reviews first!
PLEASE DO NIT BUY from this company
PLEASE DO NIT BUY from this company. There clothes are of the poorest quality I have ever come across. When you return to the address on the package they then send you another address on another email. Then then offer you 25% refund. I never took the refund and I have reported them to Investigations and enforcement services. They have been dissolved since August 2024 but still trading. They are just fraudsters in my eyes. Just read everyoneâs reviews.
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