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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Chatly is a scam, they did an unauthorized renewal of my subscription and then sneakily erased all my past credits accumulated, reduced my monthly credit allocation and deducted outrageous amounts of... もっと見る

5つ星のうち1の評価

I got into Claude to pay for a monthly sub and Chatly came up out of nowhere, and I subbed there. I told them after 30mins that it wasnt my intention to sub to this app, and the declined to offer... もっと見る

5つ星のうち1の評価

Bought the year subscription plan by mistake as they make you think its Claude or Chat gbt. Asked for a refund as hadnt done any search. They said they cant refund cause mistaken purchases dont fall i... もっと見る

5つ星のうち1の評価

1. will charge a higher amount than the one listed on their website, 2. really difficult to cancel a subscription, 3. tokens can disappear quickly leading to lost work/ data, 4. poor customer servic... もっと見る

企業情報

  1. 電化製品のカスタマー サービス

当該企業による記述

At Chatly Solutions, we’re dedicated to supplying you with our AI chatbot solutions to streamline communication and boost customer engagement for your business. Our bots are built to integrate seamlessly with your website, CRM, or e-commerce platform, providing 24/7 support and handling multiple queries with accuracy and speed. You can tailor each chatbot with knowledge from your documents and online content, ensuring it aligns with your brand’s voice. From lead generation to customer support, our solutions are designed to enhance your service and make interactions more efficient and effective.


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1.1

ひどい

TrustScore 5段階評価の1

138件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.1

すべてのレビュー

(138)

過去12か月のレビュー数: 116件

レビューを書く
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5つ星のうち1の評価

I incorrectly purchased a subscription.

I incorrectly purchased a subscription.
I emailed their customer support within 10 minutes of the purchase to cancel.
It took 8 days for their team to respond to my email and a further 2 days before they informed me that there was nothing that they could do.
Really poor customer service when the intial automated response says there will be a response within 48 hours.
Not only will I not use my subscription but I will not be recommending this service.

2025年9月11日
自発的なレビュー
5つ星のうち1の評価

Tried to cancel an accidental…

Tried to cancel an accidental subscription due to their deceptive marketing and they would not do so even though I contacted them within the hour. Difficult to communicate with anyone because they operate from overseas. Don’t trust them!

2025年8月22日
自発的なレビュー
5つ星のうち1の評価

Terrible experienc

Title: Terrible experience — do NOT buy Chatly purchased Chatly expecting a usable product and a straightforward refund policy. Instead I found a buggy app, poor customer support, and no visible way to get my money back. I’ve wasted time and money — this felt like a bait-and-switch.If you value your time or money, avoid this product. There are many better, more transparent alternatives. Don’t make the same mistake I did.
Short / Direct (for app stores)
Title: Do not buy — no refund option, poor support Bought Chatly and found it unreliable. Customer support is unhelpful and there is no clear refund option. Save your money — avoid this app.

2025年8月19日
自発的なレビュー
5つ星のうち1の評価

Pathetic service

Pathetic service. I had issues with the app not working, I could not use the online version as well. despite many attempts at a refund, they have not responded. I would not use this service at all.

2025年7月1日
自発的なレビュー
5つ星のうち1の評価

I would do negative stars if I could

I would do negative stars if I could. Do not subscribe to this service. Any company that won't refund you after an accidental purchase is a scam. I've emailed back and forth now with probably some AI chat bot they use and all they've told me to do now is to try their product which is trash or to read their refund policy. I was within the guidelines of a refund, told them so, and they are now not answering me anymore...

2025年6月12日
自発的なレビュー
5つ星のうち1の評価

Copying ChatGPT

Copying ChatGPT, using Google adds to lure people in, the service charges money to give you the real AI's free options. I tried to find a way to contact them. It wasn't easy at all. Not that they returned my mail yet. I spent money on nothing. Any service that immediately refuses to return your payment is a hack. I'm contacting my credit card company to deny the transaction.

2025年5月31日
自発的なレビュー
5つ星のうち1の評価

Chatly is scam

Their service is bad and I asked for a refund of $90 for a year and I have been trying with them for 3 weeks to get a refund despite the request from the first day of subscription. Then they said we will only get $60 back and they scammed $30.
It's really a scam company.

2025年4月25日
自発的なレビュー
5つ星のうち1の評価

It is very very bad

It is very very bad. I sent files to check the coding: it does not seem to receive them. The snippets it generates are just analogies of others it knows. it start with suppositions, not real solutions.
It makes terrible errors I even wouldn't make. Want money back immediately (4 hours into subscription and regret it: the plan said 'Pro yearly', and the invoice says "chatly basic"

i hope I get my money back.

2025年5月1日
自発的なレビュー
5つ星のうち1の評価

Chatly is a scam

Chatly is a scam. They set themselves up to be similar to chat GPT. That includes using a very similar logo. They also do not issue refunds for this kind of mistake. I could not cancel the subscription so I had to close my card and make a new one.

2025年1月14日
自発的なレビュー
Chatly ロゴ

Chatly からの回答

Please Robert read our replies to the other reviews.
We have nothing to do with chatlyAI.app

Our Domain is www.chatly.solutions

kindly write us on whatsapp +351 963 004

before you denounce the wrong entity kindly do your research if you're on the correct trustpilot page...

5つ星のうち1の評価

Show themselves as ChatGPT

while searching for ChatGPT, they show themselves on sponsored ads on Google, with the title ChatGPT.

the interface and the logo looks very similar to ChatGPT.

2 minutes after subscribing I realized that I have been misled.

I immediately send them a request to cancel and refund.
their answer was I should try it.

2025年1月14日
自発的なレビュー
Chatly ロゴ

Chatly からの回答

Hello Rotem,

We are sorry to hear you have subscribed to a service you‘re not happy with.
Kindly visit our website www.chatly.solutions and no other URL to verify our services.

We believe there‘s a confusion with another entity using our Brand name Chatly as we have received multiple reviews of this kind in the last 24h. By the way: we have never run Google Ads.

We‘d be happy to answer all your questions and hope you reach a satisfactory resolution with the service you subscribed to. Please reach out via email: support@chatly.solutions or for more swift responses whatsapp: +351 963 004 998.

We kindly ask you to remove your review from here as you are not a customer of ours.

Ps. please let us know the URL of the page you subscribed to so we can report it.

5つ星のうち5の評価

Chatly is awesome

Since using Chatly we're able to provide assistance round the clock and assist in capturing leads as well.
It is able to answer our clients queries in no time, helping them understand what we do and securing their contact information on top. This bot is a real game changer that has enhanced our support and sales funnel as well.
Couldn't recommend it more!!

2024年7月11日
自発的なレビュー
5つ星のうち5の評価

Chatly Bot on website

With Chatly, we were able to effortlessly integrate a highly intelligent chatbot into our website that answers customer questions around the clock.
We spent a long time looking for a suitable solution and the guys at Chatly really made it very easy for us.
What's particularly impressive is the bot's ability to access our niche-specific data and provide accurate answers - almost like talking to a human representative!
Thanks to Chatly, our customers never have to wait long for a response, which has greatly increased our customer satisfaction.

2024年10月30日
自発的なレビュー
Chatly ロゴ

Chatly からの回答

Thanks for your valuable Feedback Jasper!

5つ星のうち5の評価

Excellent product

This Chatbot is accurate and I'm more than happy with its performance!

2024年8月15日
自発的なレビュー
Chatly ロゴ

Chatly からの回答

Thank you very much! We appreciate the feedback!

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