Chatters Hair Salon - Park Place Mall レビュー 965

TrustScore 5段階評価の4.5

4.7

501 1 Avenue South, #29, T1J 4L9 Lethbridge, AB, CA


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Chatters Hair Salon never disappoints, and once again, Maureen has worked her magic! From the moment you walk in, you're welcomed with warmth and professionalism. Maureen has an incredible power o... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a great experience at Cheddars Salon! The stylist was so friendly and easy to talk to — we had a great conversation throughout. I really appreciated how clearly she explained what she planned to... もっと見る

企業が回答しました

5つ星のうち4の評価

My appointment started about an hour after it was supposed to but the stylist was very nice and very talented. Over the phone I said I liked my hair curly and tended to use products that helped boost... もっと見る

企業が回答しました

5つ星のうち5の評価

Adrianna is the best stylist and color tech there. She always does an amazing job with my daughter's hair and my daughter is always super excited after her cut and color. Adrianna is super personable.... もっと見る

企業が回答しました


企業情報

  1. 美容院
  2. 毛髪製品店

当該企業による記述

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

965件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 95%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Worst Haircut

Prior to my appointment, my hair was quite long - well past my shoulders and collarbones. My main concern was that the front sections were noticeably shorter than the rest due to heat damage. I specifically asked for a good chop to just above my shoulders to remove the damaged ends and have my hair cut to one uniform length, with only subtle layers.

Unfortunately, I left the salon with my hair barely past my chin. I was not asked if I was comfortable going that short, nor was the length adjusted gradually - it was cut directly to that length. While I requested subtle layers, I now have layers that are shorter than the top of my ears. Additionally, the front pieces of my hair are significantly shorter than the rest, which was the exact issue I had hoped to correct.

I was too uncomfortable to express my disappointment at the time, as the cut had already been done. However, I have been extremely upset for the past 24 hours. I walked into the salon with clear expectations - hair just above my shoulders, all one length, and subtle layers, and I left with none of those expectations met. This haircut has completely shaken my confidence and is, without question, the worst haircut I have ever received.

2025年12月26日
自発的なレビュー
Chatters Hair Salon - Park Place Mall ロゴ

Chatters Hair Salon - Park Place Mall からの回答

Thank you for taking the time to review your appointment. As our goal at Chatters is always to ensure our guests have the best experience, we are currently reviewing your feedback and one of our Managers will be in touch with you shortly.

5つ星のうち1の評価

Bad first hair appointment in YQL

Very excited for my hair appointment today, which started at 3:15 PM. After work, i went straight to Chatters Park Place Mall. I showed a clear reference photo of a medium-length layered haircut and explained that I usually DIY-cut my hair straight because the length gives me headaches. I specifically asked for layers and a U-shaped back.
After the initial cut, she showed me the back of my hair, but I honestly didn’t see any difference. it was still a straight, blunt line, similar to how I cut my own hair. I showed the reference photo again and explained that it should be layered, with a U shape, and also mentioned curtain bangs and face-framing layers, which she had acknowledged earlier.
She cut my hair again, but I still couldn’t see any noticeable change. At that point, I wasn’t sure if she was just trimming it straighter or only cutting the very back portion. I asked once more and showed the photo again. This time, she cut it into a V shape, but didn’t show me the back anymore and proceeded straight to blow-dry my hair.
In the end, it was a simple V-cut, not layered at all. just a plain cut that honestly anyone (even a friend) could do. For my first salon haircut experience in Lethbridge, paying $56, it really wasn’t worth it. Its a very simple cut and I dont know what she cant understand with what I wanted eve with photos already. I left feeling very disappointed, especially since I was very clear and consistent with what I wanted.

2025年12月15日
自発的なレビュー
Chatters Hair Salon - Park Place Mall ロゴ

Chatters Hair Salon - Park Place Mall からの回答

Thank you for taking the time to review your appointment. As our goal at Chatters is always to ensure our guests have the best experience, we are currently reviewing your feedback and one of our Managers will be in touch with you shortly.

5つ星のうち1の評価

Poor service

Receptionist misinformed about cost of service. Hairdressers were cold.

2025年10月14日
Chatters Hair Salon - Park Place Mall ロゴ

Chatters Hair Salon - Park Place Mall からの回答

We regret that the service cost was unclear. We'll address this to improve our service.

5つ星のうち5の評価

Thank you Maureen!!

Thank you Maureen for making my hair look fantastic!! I have gotten a lot of compliments from all my family and friends!

2025年10月11日
Chatters Hair Salon - Park Place Mall ロゴ

Chatters Hair Salon - Park Place Mall からの回答

We're so happy to hear that you love your hair and have received many compliments from your family and friends! Thank you for sharing your positive experience.

5つ星のうち5の評価

Mo's the best

Maureen is amazing, she always makes me feel welcome, and like a friend and not just a customer. She did a donation cut on me over 3 years ago and no one else has touched my hair since. My hair has never been so healthy and curly since Mo

2025年10月10日
Chatters Hair Salon - Park Place Mall ロゴ

Chatters Hair Salon - Park Place Mall からの回答

We're happy to hear that you feel so welcome and valued! It's wonderful to know that you've had such a consistently positive experience and that your hair is healthy. Thank you for your amazing feedback!

5つ星のうち3の評価

I thought $56 for less than 10 minutes…

I thought $56 for less than 10 minutes in the chair was a bit steep for my liking , she was nice and did a good job, $25-$35 is reasonable, $56 was not

2025年10月10日
Chatters Hair Salon - Park Place Mall ロゴ

Chatters Hair Salon - Park Place Mall からの回答

We appreciate your feedback and are glad the service was good. We'll review our pricing to ensure it aligns with the time spent and value offered.

5つ星のうち5の評価

Very friendly staff received great…

Very friendly staff received great service from the minute I walked in

2025年10月3日
Chatters Hair Salon - Park Place Mall ロゴ

Chatters Hair Salon - Park Place Mall からの回答

We are happy to hear that you received great service from our very friendly staff from the minute you walked in! We appreciate the feedback.

5つ星のうち4の評価

I can’t remember my hairdressers name

I can’t remember my hairdressers name, but she was kinda shy, but very pleasant…she did a wonderful job on my hair, when I go back I would definitely like to have her cut my hair again. Thank you chatters

2025年10月7日
Chatters Hair Salon - Park Place Mall ロゴ

Chatters Hair Salon - Park Place Mall からの回答

We're glad you enjoyed your haircut and that our stylist provided a wonderful experience! We appreciate your feedback and look forward to seeing you again.

5つ星のうち5の評価

I had an amazing appointment with…

I had an amazing appointment with Jamie. She did the most wonderful job
I'm looking forward to my next appointment!!!

2025年10月7日
Chatters Hair Salon - Park Place Mall ロゴ

Chatters Hair Salon - Park Place Mall からの回答

We're happy to hear that you had such a wonderful experience! It's great to know you were so pleased with your appointment, and we look forward to seeing you again.

5つ星のうち5の評価

would recommend Adrianna

Adrianna killed it i came in with black and red hair and i wanted it burgundy she stayed within the budget i had and didn’t sacrifice my hair health at all. she was the sweetest and most friendly stylist would go to her again! great experience

2025年10月6日
Chatters Hair Salon - Park Place Mall ロゴ

Chatters Hair Salon - Park Place Mall からの回答

We're glad you enjoyed your experience with Adrianna! It's wonderful to hear that we were able to achieve your desired burgundy color while respecting your budget and hair health. We appreciate your kind words and hope to see you again soon!

5つ星のうち5の評価

Great experience

My hairdresser Adrianna was really great and had super helpful recommendations for products!

2025年10月5日
Chatters Hair Salon - Park Place Mall ロゴ

Chatters Hair Salon - Park Place Mall からの回答

We're so glad that you had a great experience with Adrianna and she provided such helpful product recommendations! We appreciate your positive feedback.

5つ星のうち5の評価

Amanda has been doing my hair off and…

Amanda has been doing my hair off and on for over 20 years. She always does an amazing job

2025年10月4日
Chatters Hair Salon - Park Place Mall ロゴ

Chatters Hair Salon - Park Place Mall からの回答

We are so happy to hear that you've had such consistently wonderful experiences for over 20 years! Thank you for your long-term patronage and positive feedback.

5つ星のうち3の評価

No one contacted me to tell me my…

No one contacted me to tell me my hairdresser would not be at my appointment. A confirmation email was sent the day before of which I confirmed yes. I wasted bus fare going to this appt. They ended up giving me an appt. with another hairdresser two hours later. She was friendly but did not cut my hair very well. Did not listen to what I said. I went home and hacke

at my hsir length.I have not had to do this for years!!
😥

2025年9月24日
Chatters Hair Salon - Park Place Mall ロゴ

Chatters Hair Salon - Park Place Mall からの回答

We regret that your appointment did not go as planned and that you were not informed about the change in hairdresser. We're also sorry to hear that the haircut was not to your satisfaction. We appreciate your feedback and will address your concerns to improve our service. Our Salon Manager will be reaching out to you.

5つ星のうち5の評価

Gabby is amazing

Gabby is amazing ! I haven’t felt this pretty in a long time

2025年10月1日
Chatters Hair Salon - Park Place Mall ロゴ

Chatters Hair Salon - Park Place Mall からの回答

We're so happy to hear that you felt amazing after your visit with Gabby! Thank you for sharing your kind words; we truly appreciate your feedback.

5つ星のうち5の評価

Quick and very satisfactory service

Quick and very satisfactory service. My stylist gave me an excellent shampooing & brushing. Thank you

2025年9月30日
Chatters Hair Salon - Park Place Mall ロゴ

Chatters Hair Salon - Park Place Mall からの回答

We're so glad you received quick and satisfactory service! We appreciate you mentioning the excellent service you experienced. Thanks for your review!

5つ星のうち5の評価

Maureen is the best!

2025年9月29日
Chatters Hair Salon - Park Place Mall ロゴ

Chatters Hair Salon - Park Place Mall からの回答

We're so happy to hear that you had such a wonderful experience with Maureen! Thank you for taking the time to leave us your kind feedback!

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