I always feel happy walking into Chatters Westgate. The staff and space are welcoming. Shout out to Hisham. He takes great control over my hair! I left with a Fall colour refresh!
企業が回答しました
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I love this location. I buy my products from this store and all the staff are super friendly and helpful. My stylist Hicham is amazing - He does great work and I enjoy his company. I have had a hard t... もっと見る
企業が回答しました
My stylist is very nice. She's friendly, and she gives a good cut. Reception is friendly and courteous. I find going upstairs for a cut ok now. But before I had knew replacement, it was a chal... もっと見る
企業が回答しました
Alicia did an amazing job on my hair! My hair was damaged from the last session, with a lot of breakage and hair fall, but she completely transformed it. Not only did I get the exact color I wanted, b... もっと見る
企業が回答しました
4.7
優良
433件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 94％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Chatters Hair Salon - Westgate からの回答
Thank you for your kind review! We're so happy to hear that you and your daughter had a great experience. We appreciate your feedback.
Chatters Hair Salon - Westgate からの回答
We're so happy to hear that you had a positive experience. We appreciate your kind words about Alicia.
Chatters Hair Salon - Westgate からの回答
Thank you for your kind words! We're so glad you enjoyed your visit and appreciate you taking the time to share your experience. We strive to provide excellent service and are happy to hear you had a positive experience with us.
I was charged for a full color and only…
I was charged for a full color and only got a express root, when I went to pay the lady at the till didn't listen to me and charged me for a full color.
2024年8月27日
Chatters Hair Salon - Westgate からの回答
We understand your frustration with the incorrect charge. We strive to provide accurate services and apologize for the inconvenience this has caused. We value your feedback and will use it to improve our processes.
I booked my 91 year old mother in for a…
I booked my 91 year old mother in for a cut and style for her grandsons wedding on Saturday August 24th. While her cut was okay it was not styled and looked terrible. I was very disappointed...as was she!
2024年8月24日
Chatters Hair Salon - Westgate からの回答
We are so sorry to hear that you were disappointed with the service your mother received. We strive to provide a positive experience for all our clients, and it's clear that we fell short on this occasion. We appreciate you sharing your feedback, and we will use it to improve our services.
I had my hair done by Erica
I had my hair done by Erica , she is very professional and very sweet
Will be returning with her for sure
Thanks Erica
2024年8月16日
Chatters Hair Salon - Westgate からの回答
We're so happy to hear you had a positive experience with Erika! We appreciate your kind words about her professionalism and sweetness. We're thrilled you're planning to return.
The stylist was fine but the salon…
The stylist was fine but the salon itself presents as quite dirty. There was other people’s hair all over the floor upstairs in the salon section that I had to walk on. I had to rest my head on the neck area for the sink where other people’s hair was still visible including hair on the neck rest. The salon and associate were nice, but there just seemed to be a lack of cleanliness. This may not bother everyone, and I might be extra sensitive though. The associate was also friendly and able to recommend products and information. The salon itself just presents as quite dirty to me.
2024年8月22日
Chatters Hair Salon - Westgate からの回答
We appreciate you taking the time to share your feedback. We understand your concerns about the cleanliness of the salon. We strive to maintain a clean and comfortable environment for all our clients and we are disappointed to hear that your experience did not meet your expectations. We will take your feedback seriously and use it to improve our cleaning practices. We value your business and hope you will give us another chance to provide you with a better experience.
Chatters Hair Salon - Westgate からの回答
We appreciate you taking the time to share your experience. We're glad to hear that Sherwin was able to make your week a little brighter.
Have never had a bad experience!!!
2024年8月17日
Chatters Hair Salon - Westgate からの回答
We're so glad to hear you've had consistently positive experiences. Thank you for sharing your feedback!
Chatters Hair Salon - Westgate からの回答
We're thrilled to hear you were happy with your haircut! We strive to provide our customers with the best possible experience.
Chatters Hair Salon - Westgate からの回答
Thank you for your kind words! We're delighted to hear you consistently have positive experiences with our customer service.
Erika is a great person and stylist
Erika is a great person and stylist! I’ll definitely be booking with her again!
2024年8月15日
Chatters Hair Salon - Westgate からの回答
We're thrilled to hear you had such a positive experience! We appreciate your kind words about Erika and are delighted you enjoyed your appointment.
This Salon is super nice and clean and excellent service!
This Salon is super nice and clean. Frix is doing a great job on my hair. Haircut, hair coloring and hair straightening. I really love it! Would definitely go back.
2024年8月11日
Chatters Hair Salon - Westgate からの回答
We are so happy to hear that you had a positive experience at our salon. We strive to provide a clean and welcoming environment for our clients, and we're thrilled that you enjoyed your haircut, hair coloring, and hair straightening. We appreciate your kind words about Frix's skills. We look forward to seeing you again soon!
Great overall experience
Staff are always so friendly and helpful. My stylist, Hicham, always does an excellent job on my hair!
2024年8月14日
Chatters Hair Salon - Westgate からの回答
Thank you for your kind review! We are so happy to hear you had a positive experience and that you are happy with your hair. We appreciate your feedback and are glad you enjoy our services.
Chatters Hair Salon - Westgate からの回答
Thank you for your kind words and positive review. We're glad to hear you had a positive experience with our service and staff.
Followed all my expectations and…
Followed all my expectations and requests, much appreciated as a very picky person !
2024年7月30日
Chatters Hair Salon - Westgate からの回答
We're so glad to hear you were happy with our service! It's always rewarding to exceed expectations, especially for someone who values attention to detail. Thank you for taking the time to share your positive feedback.
Hicham is the definition of perfection…
Hicham is the definition of perfection when it comes to haircutting. He was able to correct and transform my hair beautifully. You will not be disappointed!
2024年8月4日
Chatters Hair Salon - Westgate からの回答
We're thrilled to hear you had such a positive experience with Hicham! It's wonderful to know he was able to give you the haircut you were hoping for. We appreciate you taking the time to share your feedback.
First cut. My first visit,they were very helpful…
My first visit,they were very helpful in understanding exactly what I wanted. Relaxing atmosphere 😌
2024年8月5日
Chatters Hair Salon - Westgate からの回答
We're so glad to hear you had a positive experience during your first visit. We strive to create a welcoming and relaxing atmosphere for our customers, and we're delighted that you found it helpful.
Chatters Hair Salon - Westgate からの回答
We're so glad to hear that you had a positive experience. We appreciate your kind words about Steve and his skills.
The service was excellent and I am very…
The service was excellent and I am very happy with my haircut.
2024年7月31日
Chatters Hair Salon - Westgate からの回答
Thank you for taking the time to share your positive experience. We're thrilled to hear you were happy with the service and haircut you received. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
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