Cheapflights レビュー 471

I was trying to book a flight from Samui to Bangkok for 2 persons. They always let me insert all the details, then told me the flight had just sold out. So I repeated the procedure with the same flight, but with a slightly higher price, again, sold out. I got really pi**ed off by this, and went straight to the respective Bangkok airlines to order the tickets directly. NEVER EVER TAKE ANYTHING THAT HAS "CHEAP" IN THE ITS NAME, IT WILL COST THE SAME AND YOU WILL ONLY GET PI**ED.

Horrible customer experience. I booked 4 tickets for Tokyo and my son got into an accident and fractured his foot. I asked for refund showing a letter from doctor for refund. The agent refused to give refund and suggested they will refund 40% of the money. I talked to American Airlines support, since we were booked on their flight and they clearly said that we will refund in full if cheap flights sends the request to us. This is very disheartening that cheap flights doesn’t process full refund for unforeseen situations. They have no right to hold our money as an agent when the airlines are giving full refund.

Paid over £870 Manchester to Bangkok only to be told 48 hours later that she would be on a waiting list and wouldn't know if fly or not 72hours before flight. I got caught like this once before so now had to part with over £350 and flying from London, not Manchester without choosing any seats! I asked to cancel the flight but was point blank refused. SCAM! Still waiting for the E ticket to arrive after 4 hours! Nothing! Next stop our bank!

Do not get scammed like we did. DO NOT book a flight through this company. We bought what appeared to be legit airline seats for our family for a trip to see grandparents, only to be called 12 hours after booking and told the plane was already full and we would have to purchase much more expensive tickets for our return flight. And NO they won’t refund the money for the tickets which was already paid in full. Only offered “a credit”. Horrible outsourced customer service that was hardly understandable stating their name was “Jerry Wilson” and their supervisor was “Jimmie Black” which were obvious fake names.
Save yourself from wasting money and getting scammed and do not book through this company.

Booked our flight with them, thought everything was fine, then received a call that that there was a mistake with one of the names (LIES!!!) and we had to buy a different ticket (costing more than I could get with the airline). I asked for a refund, they said could changed it for less. After paying to make the change, they then told me we had to pay for luggage or we'll not have even hand luggage, but unfortunately for them, I had seen the airline luggage allocation. I told them that we'll take the risk!

Brooks was great answering my questions in a chat. Very polite and professional. Once I supplied the necessary verification info, I was quickly given the information I need and the necessary confirmation codes for the airline checkins.

Cheapflights runs keyloggers on their website, your personal information is not safe with this company. I intended to purchase a flight, added my contact and payment information, but never bought a ticket. I found a deal elsewhere - I never submitted any information. However, I started getting texts from Cheapflights immediately. 1 day later I am getting fraudulent charges on the card I added. This was a new card and the only service that could have had that information was Cheapflights. Anything you type on their website is being logged, your information is NOT secure with this company.

I have been using Cheapflights.com quite longtime & trust it but recent purchase of my family flights was so disappointing because of the FlightNetwork.com that is keep changing the prices.

Bunch of thieves & lairs

They are scammers and don’t fall for their lies. They tell you your ticket will be ready in 72 hrs and then cancel on you last mins. When I called. Just said “ sorry, sorry we can’t do anything for you

ES UNA ESTAFA ESTA PAGINA. HICIMOS LA COMPRA DE VARIOS PASAJES Y NO SE GENERARON EN SEGUIDA; NOS DEJARON A LA ESPERA. AL DIA SIGUIENTE NOS LLAMARON Y DIJERON QUE EL COSTO NO ES EL REAL Y QUE NOS COSTARÍA TRES VECES MAS, POR LO QUE DIJIMOS AL OPERADOR QUE QUEREMOS NOS ANULE NUESTRAS RESERVAS, INDICÓ QUE NO ERA POSIBLE, QUE PARA HACER ESTO DEBÍAMOS PAGAR 90 DOLARES POR CADA PASAJERO.
NO COMPREN PARA NADA BOLETOS POR ESTA PÁGINA.

I booked a flight. They emailed me to tell me that before they book my flight, they need to talk with me. Tried to charge me $400 more for a $78 dollar ticket. I told them not to book it. to cancel before. Kathy Stewart told me that its too late that the ticket was booked. I have proof that it wasn't. I told her she is a scam artist, hung up and called my credit card company to notify them of this altercation. STAY AWAY!!!!! NOT WORTH THE EFFORT OR THE FRUSTATION.

MENOS MAL LEÍ LAS OPINIONES CASI CAIGO, ESTABA BUSCANDO UN VUELO HACIA MADRID Y SALÍA DEMASIADO BARATO CON UN GRAN DESCUENTO , NO ME LO CREÍ Y BUSQUÉ OPINIONES Y MENOS MAL QUE NO ME FÍO DE PRECIOS DEMASIADOS BAJOS GANGAS

They are fraud, never ever book from them, they even change the conversation and send the email according to there benefits

Booked a flight with Cheapflights.com for Christmas. Waited days and never received tickets or booking information. Tried calling, can't get a response or anyone on the phone. Already charged my credit card.

Oh my gosh. I've read two reviews and having the same problem. Booked with them for Christmas two days ago and no email, no bank charge and now texts. I called them and they said I was on standby. I am now on the phone with my bank to cancel my card. Do not book with them. They are a scam.

Against my better judgement, I attempted to book a flight with cheapflights.com for Christmastime. The site gives you a list of companies to book through and I chose Best Ticket Fare. I got the dates and times that I wanted. The price was about $700 cheaper than a flight I had booked on the United Airlines website. (that was the first red flag). I cancelled the more expensive flight and waited for an email from Best Ticket Fare. It never came.

I called them. They said it would take 2-3 hours, but the next day I still had not received an email and my credit card had not been charged. I called again and was told that my flight is a standby flight and non-refundable. I could see that this was never going to happen so I hung up and called my credit card company. They advised me to close my card and get a new one, in case a charge comes in from Best Ticket Fare, so I did that. This company needs to be closed down! Booking flights is stressful enough without dealing with this kind of fraud.

I purchased a flight from them and they immediately charged my card without booking a flight. When I called to inquire what the issue was, they said I had to pay more money to finish the booking, when the booking specifically said I would not be charged without a flight being booked. I had to go through my credit card to reverse the charges, and a few days later I had fraudulent charges on my card, and had to close the account. I did not use this card recently for any other new transactions and am sure it was this transaction that led to the fraudulent charges. Stay away from these people.

One of their partner companies, called TopFlightFares.com, tried to scam me! I booked a flight through TopFlightFares.com (Booking #169xxx) after being directed there from CheapFlights.com. They had my credit card and then they booked it, but they also wanted to "call to confirm" (red flag!), and this is where the scam occurs. They say my flight no longer has any seats and they can put me on a different flight for an additional charge. When I said "no thanks, please cancel", they became belligerent and told me to read the fine print and that I would still be charged. I had a specific flight booked at a specific price, so if they cannot deliver as promised, then the deal is off - this is basic contract law! Luckily I had already placed a hold on my card. There is a Reddit thread detailing this scam and it happened to me exactly as this thread described. I trusted Cheapflights.com to make legitimate referrals to reputable sites that only book available flights at the actual price, and not scammers looking to change/cancel bookings and charge extra. Until they can verify that their partner sites are reputable companies, I will never be able to trust CheapFlights again.

Absolute scam company. Should be taken down and sued

Anything purchased through these guys is a scam.
Everything they mention on their site is a massive lie. They could care less that they're ripping consumers off.
Just a disgusting, crappy site full of liars and theives, making empty promises so they come out the winner. They do not refund you, even though it says "full refund, if you cancel within 24hrs".

100% DO NOT RECOMMEND!