Cheapflights レビュー 471

PESIMO SERVICIO!! NO LO USEN!! AUNQUE SE VEA BARATO ES UNA FARSA!!! MEJOR COMPRENLO EN LA COMPANIA O EN GOOGLE FLIGHTS O EN SKYLYNER NO LE HAGAN CASO A ESOS ESTAFADORES Y NO PONGAN SUS CUENTAS DE BANCO!! Y SI LAS PUSIERON PUEDEN HACER EL CAMBIO DIRECTO EN LA AEROLINEA NO LO HAGAN CON ELLOS NI LES HABLEN NI LES MARQUEN A LOS ESTAFADORES!!!!!!!

Big SCAM and fraud company. Do not give them a penny business.

We made booking for 3 tickets ($118 each) though their site (provider: FlightMover) with good price. They did not book the flight on the spot. Instead they provided update starting in-progress. The notes stated that we should receive e-tickets in 24 hours. If it won't arrive, give us call on 1-855-7384-107.

We called them after 2 days. As I was expecting from this scammer. They mentioned that only two tickets are confirmed and for 3 ticket you will have to pay $900 (original price was USD 118).

Their business model is to show unbelievable low price, take your booking online and wait for your call and then cry for higher price.

It is scammer's favorite marketing strategy to bring customer to their door step.

Go with reputed sites instead of this cheaters.

What a scam this company is!!! Before making a reservation, I checked them and saw they are owned by Kayak which gave me a good level of confidence. In the end they are just a bait and switch and I was able to put a lock on my credit card before they had a chance to charge it. Shameful!

They are indeed a bait and switch scam. After I paid for a direct flight (CPH to LAX) by credit card over the phone, they later changed the flight to one where I will be traveling for 36 hours with three flight changes. YOU CANNOT BELIEVE ANYTHING THEY SAY and the conversations are endless with repeat holds

Scam. Do not use this website to book airline tickets. They scam you back to original price that you could have gotten with purchase through airline

I purchased a ticket, the confimation email was a reservation confirmation, no ticket yet.
I realized it is just two way tickets, and we need the back tickets, well after 2 min of the purchase I try to contact the customer service, they cannot do anything and they are escalating the issue to another department, which I say, but this might delay stuff and then incurr in costs, I am aware most airlines have a 24 hour cancelation policy and we will then incur in costs, just because you cannot do your job.
What happened? NOTHING, more than 24 hours, I talked to more than 4 different people on the chat, none of them able to help me further. All of them saying that they are scalating the issue, no one contacting me.... DO NOT RECOMMEND THE EXPERIENCE.

I have never had such an awful experience. I just tried to book a ticket for my son to see me from Jacksonville Florida to Washington DC after paying for it. He lets me know that he doesn’t have a seat he’s on standby and no, he cannot even bring a carry-on and if I try to cancel, I lose all my money I could increase by changing it and upgrading my ticket. The man very poor English very hard to understand, but I have never had such a bad experience in my life after this flight, I will never never use cheap flights or Jasper travel. Beware they don’t tell you anything till after you paid and then you cannot cancel and get your money back or service.

Cheapflights does not reveal the total flight cost you are selecting on their website. If you say, but that is not what I agreed to, they say, to bad unless you pay a fee we are going to charge you anyway. Very deceptive!

Cheapflights are a Bait and Switch Scam. They sold me ticket's and then told me they did not include luggage, carry on or personnel items. But for double the money I could add it. I informed them that they were pulling a bait and switch scam, scammer stated that it did not mater because my tickets were non-refundable. I checked with my credit card people and they stated they had bought the tickets with my card, same amount they had quoted but not in my name. I submitted a fraud and canceled my card. Card company is still reviewing the case before refund can be administered.

the are a scam, the can't honor their booking and than they try to up sale you packages and their customer service it's horrible

I booked a flight with them last Saturday night and I still didn't receive my e-ticket which we usually get after paying like any other company. I messaged them and responded that I will receive it after 7 days. But why?
Normally , we should be getting our flight e-ticket 24 - 48hrs. And one thing, there is no field that ask you to input your Passport number and that is why it makes me anxious right now.
I just hoped this people wont scam me.

I paid for a round ticket but did not got confirmation. A guy called up with heavy accent stating that ticket not available and wanted charge additional $300 for a ticket. He told if i do not buy,they will penalize me $200 for service. Frauds. They bought one way wrong ticket charging $120 service fee. I changed my credit card and now I am disputing charges. Avoid. These peoples are scams.

They use various other companies, almost all of them are scammers. The companies affiliated with them use the bait and switch tactic.

Bait and switch they sold me a round trip ticket then said only one way was available but the second part of the trip was not available and had to pay 800 more to get . Do not buy from this website. Repeat do not buy from them.

I had a highly disappointing and frustrating experience with CheapFlights.com, which I now believe to be a scam air ticket company. Here’s a detailed account of what happened:

I booked an international flight for my family of four on their website, lured by a "promotional price." However, about an hour after making the booking, I received a call from their representative. He informed me that the tickets I had booked were non-refundable, included last group boarding, and did not allow any carry-on or checked-in bags. He then pressured me to upgrade our tickets for additional fees, which was the first red flag, as international flights typically include both carry-on and checked baggage for free.

Despite this, I decided to stick with the original tickets without any upgrades. To my surprise, the representative didn't push further and assured me that I would receive the ticket confirmation within 30 minutes. However, no confirmation arrived, though I noticed that my credit card hadn’t been charged.

Six hours later, I received another call from the same representative, who claimed that the airline had tried to charge my card but was only able to charge a partial amount, with the rest being rejected by my credit card company. This was a blatant lie, as credit card companies either approve the full amount or deny the entire transaction. Moreover, I had not received any notifications from my credit card company about any charges or rejections.

During this second call, I mentioned that I had looked at reviews about their company, and most were negative. The representative sarcastically responded, "So why did you book on our website then?" This unprofessional and dismissive attitude further confirmed my suspicions.

The representative then threatened that the partial amount charged would be non-refundable and pressured me to pay nearly double the original ticket price to cover all the upgrades he had mentioned earlier. He claimed the promotional price would not be honored due to the supposed bank rejection. I refused to agree to the new price and asked him to provide proof of the partial charge and the rejected charge so I could discuss the issue directly with the airline, given that I had a loyalty membership with them.

Despite his continued attempts to get me to pay the inflated price, I insisted on seeing the proof. He promised to send the documents to my email but, unsurprisingly, I never received any further communication.

Based on my experience, I strongly advise against using CheapFlights.com. They employ deceptive practices, bait customers with low prices, and then attempt to extort additional money through fabricated issues and threats. This company is a scam, and it’s crucial to be aware and avoid any dealings with them.

I recently attempted to purchase four basic economy tickets for American Airlines through the website Cheapflights for about $1,200. Immediately after entering my card details and proceeding with the purchase, I received a call from a representative named Phil.

Phil informed me that only two of the four tickets were confirmed, and the other two were waitlisted due to a lack of available basic economy seats on the flight. Although Phil had a strong Indian accent and was quite unprofessional, my main concern was the inconsistency in the information he provided. He stated that the two waitlisted flights were not guaranteed and offered to sell me upgraded seats at an additional $700 per flight, totaling $1,400 extra. This was unacceptable to me, so I asked to cancel the flight booking altogether.

Phil claimed that a cancellation was impossible because they had already purchased the tickets from American Airlines, which supposedly had a no-cancellation policy for basic economy tickets. This made no sense to me; if there were no tickets available, how could they have been purchased? I continued to insist on a refund, arguing that I had purchased four basic economy seats in good faith, and the fault was theirs for not being able to provide them.

Eventually, they offered a refund of $450 for the two unconfirmed flights, which was unsatisfactory because I had paid $600 for those flights. When I asked why they couldn’t issue a full refund, they cited a “splitting passengers” fee that incurred costs on their end. This was inconsistent, as they had initially stated that refunds were impossible. I refused to accept this offer, as the mistake was entirely on their part.

They pointed to their terms and conditions, which stated that if no flights were available, customers would be placed on a waitlist. However, these terms were written in tiny print and easily missed. When you purchase tickets from a website, you expect to receive the tickets you paid for, and such important terms should be clearly visible with a prominent warning. Their approach felt deceptive and misleading.

After this frustrating experience, I contacted my bank to report fraud, but my bank informed me that no charge had been made. I suspect they were trying to get me to verbally confirm the payment so they could charge me without facing legal repercussions. To protect myself, I decided to change my card number.

I suspect that cheapflights.com pre-purchases tickets and sells them after prices increase, using deceptive tactics to extract more money from customers.

Several red flags raised my suspicion during this ordeal, including their tendency to round up figures instead of providing exact amounts, speaking over me, and the noticeable background noise of other representatives, which indicated a highly unprofessional setup. It seemed like they were operating out of a small room full of “scammers” rather than a legitimate company.

Bait and Switch. Booked our-flights this morning, A few hours later we have a message to call after an email saying our flights are confirmed. Now the price is higher by $200. We called our credit card company to tell them what is going on and then proceeded to call back and cancel our flights. First agent said we had to pay more. Second agent said our credit card hadn’t gone through. Avoid at all costs.

Con con con. It shows the price way way cheaper than the actual price. When you reach end of the booking the price suddenly jumps up. Never trust this website

I wish I had read reviews before I booked through them. I have called so many time to correct a simple error on name to match what is on the passport. They want to charge $400, even though I gave it to them from the beginning. It's their mistake. Never, never book through this website. You may save a few hundred, but it will cost you much more in the end with seats, possible checking luggage, and now getting the name corrected. The most horrible company I've ever dealt with!

Oh my GOD, the biggest crooks. They just told me I cannot take bags on the flight because it is a discounted fair. Why would that matter when I have to pay for the baggage anyway? He claims he's calling the airline to get approval. What did I get myself into?????