Cheapflightsbank レビュー 61

TrustScore 5段階評価の4

3.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I work for an airline and have reason to believe this site is a scam. Frequently, the credit cards being used to book the flight get disputed as fraud. I suspect they collect funds from good paying cu... もっと見る

5つ星のうち5の評価

I initially had some doubts dealing with them for the first time because I wanted ticket booking funds to be deducted in advance as an assurance as well as getting confirmed. The agent assured me of c... もっと見る

企業が回答しました

5つ星のうち5の評価

I booked a trip to Cancun and had some questions regarding the airline confirmation #. Alex was very helpful and quick to send me the information I requested. he also made sure I was satisfied with ev... もっと見る

企業が回答しました

5つ星のうち5の評価

Steve from Flights Bank was absolutely wonderful!!! Super helpful and kind, I had an emergent situation with a death in the family and had to change my flight around to attend a funeral and he was EXT... もっと見る

企業が回答しました

企業情報

  1. 旅行代理店

当該企業による記述

cheapflightsbank.com is a travel reservation agency that specializes in providing consumers with the best fares available in the market.cheapflightsbank.com has around 300 call center agents at multiple geo locations who are always ready and equipped to help you around the clock, 365 days. We encourage travelers to contact our helpdesk as our experienced agents are frequently able to assist you in choosing better deals according to your travel needs.


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

61件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 50%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

On time with my ticket

On time with my ticket. Great customer service. Helpful keep up the great work

2024年7月3日
自発的なレビュー
Cheapflightsbank ロゴ

Cheapflightsbank からの回答

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Providing excellent customer service and ensuring our passengers have smooth travels is always our top priority. We look forward to welcoming you onboard again soon!

5つ星のうち4の評価

Booking experience

I booked flights to Florida through Cheap Flights Bank and the price was the cheapest I could find through a third party booking agent. My only inconvenience was that I was not notified when my return flight was cancelled and there seemed to be confusion because I was contacted the next day by a rep to notify. Overall, my experience was good and due to the inconvenience the company did offer a credit for a future flight to be used within 90 days. With the cost of flights today I felt as though they were able to provide the best price overall with the times that suited my needs.

2024年6月16日
自発的なレビュー
Cheapflightsbank ロゴ

Cheapflightsbank からの回答

Thank you for sharing your experience with us. We're glad to hear that you found our prices competitive and that we could accommodate your travel needs. We apologize for any inconvenience caused by the cancellation notification delay. We appreciate your understanding and are pleased that our team was able to offer a credit for a future flight as a gesture of goodwill. We're committed to improving our communication processes to better serve you in the future. We look forward to assisting you with your future travel plans.

5つ星のうち1の評価

Scammers from Mexico and India

Had my card for 2 years and no problem, I gave my card info to cheapflightsbank and the next day I got charges from India when I'm from the US!!!! Do not trust or use this website.

2024年4月18日
自発的なレビュー
Cheapflightsbank ロゴ

Cheapflightsbank からの回答

Dear David

We're deeply sorry to hear about your recent experience and any inconvenience it may have caused. At Cheapflightsbank, we take the security and privacy of our customers very seriously.

Firstly, we'd like to clarify that we do not store any personal data of our customers, including credit card information. We adhere to strict security protocols to ensure that all transactions are handled securely and confidentially.

However, we understand your concern regarding the charges from India that appeared after using our website. While we cannot verify the specific circumstances without further information, we encourage you to provide us with screenshots or any relevant details regarding the unauthorized charges you've encountered. This will allow us to investigate the matter thoroughly and take appropriate action if necessary.

Please rest assured that we are committed to resolving any issues our customers may face and maintaining the trust and satisfaction of our valued users.

Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you've experienced.

Best regards,
The Cheapflightsbank Team

5つ星のうち5の評価

Steve really helped me in the time of…

Steve really helped me in the time of troubles to rebook my flight fast.

2023年6月19日
自発的なレビュー
Cheapflightsbank ロゴ

Cheapflightsbank からの回答


Dear Stephanie,

Thank you for taking the time to share your positive experience with CheapFlightsBank! We are thrilled to hear that Agent Steve provided you with excellent assistance during a challenging time.

At CheapFlightsBank, we understand that unexpected changes and disruptions to travel plans can be quite stressful. That's why we are dedicated to providing exceptional customer service to ensure that your journey remains as smooth as possible. Agent Steve has always been known for his efficiency and dedication in handling such situations promptly.

We are glad to hear that Steve was able to rebook your flight quickly, helping you navigate through the troubles you faced. Our team of agents, including Steve, works tirelessly to assist our customers with their travel needs and ensure their satisfaction. Your kind words will be passed on to Steve, as we believe in recognizing exceptional service.

We are always here to help and ensure that your travel experience with CheapFlightsBank is seamless and enjoyable.

Thank you for choosing CheapFlightsBank, and we look forward to serving you again in the future.

Warm regards,

Customer Support Team
CheapFlightsBank

5つ星のうち5の評価

Service

Excellent service

2023年6月5日
自発的なレビュー
Cheapflightsbank ロゴ

Cheapflightsbank からの回答

Dear Enmanuel,

Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that you found our service excellent.

At CheapFlightsBank, we strive to provide our customers with exceptional service and unforgettable travel experiences. We understand that planning and booking flights can sometimes be a daunting task, which is why we are dedicated to making the process as smooth and hassle-free as possible.

Our team works tirelessly to ensure that we offer competitive prices and a wide range of options to suit every traveler's needs. We are delighted that we were able to meet your expectations and provide you with the service you deserved.

Should you require any further assistance or have any future travel plans, please do not hesitate to reach out to us. We are here to help you explore the world and create incredible memories.

Thank you again for choosing CheapFlightsBank. We truly appreciate your trust and look forward to serving you again in the future.

Safe travels!

Best regards,


Customer Support
CheapFlightsBank.com

5つ星のうち4の評価

It was awesome trip, the ticket crew members were helpful

They help me got a good price and the flight was on time.

2023年5月22日
自発的なレビュー
Cheapflightsbank ロゴ

Cheapflightsbank からの回答


Dear Chinyere Iwuajoku,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your trip was awesome and that you found our ticket crew members to be helpful. At CheapFlightsBank.com, we strive to provide exceptional customer service and make the booking process as smooth as possible.

We are delighted that our team was able to assist you in securing a good price for your flight. Our goal is to offer the best deals to our customers, ensuring that they get the most value for their money. It's fantastic to know that you were satisfied with the price you paid.

Punctuality is something we take very seriously, and we understand how important it is for our passengers. We are glad to hear that your flight was on time, allowing you to reach your destination without any delays. We work closely with our airline partners to ensure that our customers' travel plans remain on schedule.

Once again, we appreciate your kind words and your recommendation. It means a lot to us that you had such a positive experience with CheapFlightsBank.com. If there's anything else we can assist you with in the future, please don't hesitate to reach out to us. We look forward to serving you again soon!

Best regards,


Customer Support
CheapFlightsBank.com

5つ星のうち5の評価

It was a wonderful trip i would buy…

It was a wonderful trip i would buy more and more and recommend everyone

2023年6月4日
自発的なレビュー
Cheapflightsbank ロゴ

Cheapflightsbank からの回答


Dear Alberto,

Thank you for sharing your enthusiasm about your wonderful trip! We are absolutely thrilled to hear that you had such a positive experience with CheapFlightsBank.com and that you are planning to purchase more tickets in the future.

We take great pride in providing excellent service to our customers, and your satisfaction is our top priority. It means a lot to us that you would recommend our services to everyone. Word-of-mouth recommendations are incredibly valuable to us, and we truly appreciate your trust and confidence in our platform.

We are committed to continuously improving and offering the best deals and services to our valued customers like you. Whether you're planning another trip or need assistance with any travel-related inquiries, our team is here to assist you every step of the way.

Thank you once again for your kind words and for being a loyal customer. We look forward to serving you on your future bookings, and we're excited to provide you with more wonderful travel experiences!

Best regards,

Customer Support
CheapFlightsBank.com

5つ星のうち5の評価

Steve from Flights Bank was absolutely…

Steve from Flights Bank was absolutely wonderful!!! Super helpful and kind, I had an emergent situation with a death in the family and had to change my flight around to attend a funeral and he was EXTREMELY helpful, professional, curtious and appropriate. He was able to attend to all my travel needs and I am forever gratgeful I used this company for my travel needs! Thank you very much Steve! God Bless You always!

2023年4月27日
自発的なレビュー
Cheapflightsbank ロゴ

Cheapflightsbank からの回答

Dear Nabila,

Thank you so much for taking the time to share your positive experience with CheapFlightsBank. We are thrilled to hear that you found our flight booking services to be top-notch and that you were satisfied with your overall experience.

At CheapFlightsBank, we are committed to providing our customers with the best possible experience when booking their flights. We understand that traveling can be stressful, and our goal is to make the booking process as easy and affordable as possible. It is great to hear that we were able to meet your expectations in this regard.

We truly value your feedback and appreciate your business. We look forward to the opportunity to serve you again in the future and help you find the best flight deals for your next trip.

Regards
Support Team
CheapFlightsBank.com

5つ星のうち5の評価

Repvery professional resentative was very helpful and…

Representative was very helpful and accurate and precise with booking my flight

2023年3月26日
自発的なレビュー
Cheapflightsbank ロゴ

Cheapflightsbank からの回答

Dear Craig,

Thank you so much for taking the time to share your positive experience with CheapFlightsBank. We are thrilled to hear that you found our flight booking services to be top-notch and that you were satisfied with your overall experience.

At CheapFlightsBank, we are committed to providing our customers with the best possible experience when booking their flights. We understand that traveling can be stressful, and our goal is to make the booking process as easy and affordable as possible. It is great to hear that we were able to meet your expectations in this regard.

We truly value your feedback and appreciate your business. We look forward to the opportunity to serve you again in the future and help you find the best flight deals for your next trip.

Regards
Support Team
CheapFlightsBank.com

5つ星のうち5の評価

I had a great experience booking my…

I had a great experience booking my flight through Cheap Flights Bank. Support team answered me in a very fast timely manner with all my questions and concerns I had. Found an amazing deal. Thank you.

2023年2月9日
自発的なレビュー
Cheapflightsbank ロゴ

Cheapflightsbank からの回答

Dear Phil,

Thank you for the kind words. We’re delighted to hear that you had a great experience interacting with our support team. We completely understand how rewarding it can feel when your problem is solved effectively and we’re glad to hear that we were able to accomplish that for you.

Feedback like yours helps us hone our support process as it’s an indication of what we are doing right. We appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapflightsbank.com

5つ星のうち5の評価

Great service and great prices.

2023年2月5日
自発的なレビュー
Cheapflightsbank ロゴ

Cheapflightsbank からの回答

Dear Jermy,

Thank you for the kind words. We’re delighted to hear that you had a great experience interacting with our support team. We completely understand how rewarding it can feel when your problem is solved effectively and we’re glad to hear that we were able to accomplish that for you.

Feedback like yours helps us hone our support process as it’s an indication of what we are doing right. We appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapflightsbank.com

5つ星のうち5の評価

I booked a trip to Cancun and had some…

I booked a trip to Cancun and had some questions regarding the airline confirmation #. Alex was very helpful and quick to send me the information I requested. he also made sure I was satisfied with everything, even ended up giving me a discount for not having checked bags. Thank you Alex I will definitely book through them again!

2023年1月2日
自発的なレビュー
Cheapflightsbank ロゴ

Cheapflightsbank からの回答

Dear Steve,

Thank you for the kind words. We’re delighted to hear that you had a great experience interacting with Alex from our support team. We completely understand how rewarding it can feel when your problem is solved effectively and we’re glad to hear that we were able to accomplish that for you.

Feedback like yours helps us hone our support process as it’s an indication of what we are doing right. We appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
CheapFlightsBank.com

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報