Chefpreserve レビュー 178

Purchased chef preserve in late February.
IT DOES NOT VACUUM IN 5 SECONDS AS ADVERTISED.
IT TAKES FROM 10 SECONDS TO 20 SECONDS BASED ON BAG SIZES.
CONTACTED CHEF PRESERVE HELP AND THEY WANT ME TO PROVIDE INVOICE WHICH AMAZON NEED INFORMATION I CANT FIND. I SPENT TOTAL OF $88.39.
CAN’t GET HELP FROM CHEF PRESERVE.
FALSE ADVERTISING 5 SECOND

My experience was and still terrible. I purchased through Amazon and paid extra to get in the same day. I get it within the hour and the device had no motor activity only the light came on. This was after following the instructions on first use. I reach out to get a replacement took the whole weekend just to get a tracking number. Took an extra 3/4 days for item to actually get the usps now for it to only be delivered a week later. So now this week 2 and the express shipping is not express if it takes a week ground. I would not like to see how long it would take for regular shipping. I would have been better taking my chances with Amazon alone in getting a device faster

I was leary as to whether I would use this or it would become another gadget left in the drawer. To my surprise I wouldn't be without it and it is so compact I store it in my cutlery drawer. I vacuum seal nuts, vegetables, leftovers and fruit. I also go the XL glass container and it was great for when I have leftover homemade soup,,

Absolutely love this product. It helps saves cost and the freshness of fruits and vegetables! I’m getting other people to order to save the costs on groceries 😄

I've had my system for a few weeks and have used it to store cookies, bread, brownies, leftover chicken and misc leftovers. The system works great! Love that I can use it with one hand!
Customer service was grerat when I had a few questions. Fast and pertinent replies.

Living alone presents problems with keeping food fresh; this product has almost eliminated any spoilage of fruits & veggies and freezer burn of meats & breads.
I was hesitant to purchase, but so glad I did. It works perfectly & is easy to charge after use.
Thank you!!

Unacceptable business practices. I ordered bags, 2 weeks ago and have not received order confirmation. Had to email their customer service and still waiting for a response.

The product itself is not that great. There are better alternatives for less money.

In today's world with so much online shopping, it can be such a challenge to have to return an item. I purchased a preserve chef vacuum sealer some time ago. I honestly don't know the date. It failed on me a couple weeks ago. It simply would no longer charge. I noticed on this company's website they have a two year Warranty. The actual expense of this item is not high. I had no anticipation of getting an acceptable solution when I emailed the company. My email was responded to rather promptly. A representative named Kaitlyn presented a series of questions with which I provided answers. She quickly determined my practices were in the guidelines for proper use of my vacuum sealer. A new one was shipped to me promptly at no charge! I have no idea how many friends and family members I have been bragging to about this amazing device which I know several have purchased. The first thing I did after purchasing my vacuum sealer, was go to Costco and return the big heavy sealer sitting on a shelf in my pantry, lol! I have never looked back. I give the highest praises to this company. It is a low cost purchase, but a top shelf customer service experience! David L. in Lincoln, CA

My wife was absolutely in Love with her vacuum sealer . Lightweight, powerful, easy to use and store. After a few days we had a problem with the charging adapter. I immediately informed Chef Preserve. To my surprise their friendly staff answered my concerns within a day and after answering a few technical questions as to the problem, with another day they informed that my new vacuum sealer had been shipped to me.. Very courteous and friendly.. Thank you .. Keith Hogue

Chef Preserve claims that its bags are dishwasher safe. I put two medium bags in my dishwasher and ran a normal wash cycle. The bags came out crumpled, with soiled water caught in the folds. I had to rewash them by hand. When I tried to use them again they would not deflate, although I was careful to seal them tightly. The vacuum was not at fault because I tested it on an unused bag and it worked.

I saw a video on it so I asked for one for Christmas. OMG , I absolutely love it. It's so incredibly quick and easy. It stays on my kitchen counter. Having reusable bags is phenomenal. I've got a freezer filling with meat and fruits and veggies sealed in the frig. I love to shredd my own cheese. It works awesome on that too. I've shown my husband how to use it and he is amazed with it. Best thing money can buy and so worth every penny. It's just the 2 of us living here now so it sure is nice to be able to keep the food fresh longer.

I ordered an extra large glass container and they immediately sent me a replacement with their apologies. I love this product so much. I ordered more glass containers and am going to get rid of my old ones.

I am ADDICTED to Chef Preserve! It’s so much easier than the food preserver we present use! CP is convenient and easy to store! In fact it’s left out on my island cause I use it for everything! I’m changing my lifestyle and those glass containers are going to be real convenient for my Sunday food prep! I love it!

I purchased a Chef Preserve Vacuum Sealer in Nov 2025. In April it stopped working and I couldn't figure out why. I contacted the company looking for a possible solution.
Christine, from customer service, reminded me that Chef Preserve had a two year warranty. After I answered a few simple questions about the issue, I was told that an order for a new unit was being processed. The next day, I received an email informing me that my new Chef Preserve Vacuum Sealer was on its way. Nice to find a company that truly stands behind their product.
Chef Preserve not only has Vacuum bags in different sizes, they also have glass containers with Vacuum lids. I love mine so much that I just ordered another set.

Absolutely a horrible company ... They LIE about their RETURN POLICY ... No Questions asked - TOTAL LIE. Returned products all together (device, bags, extra bags & glass containers) They claim they didn't receive glass containers. If they received and credited everything else, then they received the glass containers. Company & Return Cust. Service are NOT trustworthy. I will continue to negatively review this company whenever I see postings ... in hopes that others don't have to go through what I had to.

It's not at all surprising that this company deletes any negative review of their products & their customer service. Anyone should be skeptical if all you read are positive reviews that's a definite red flag!!

The experience was exceptional was more than I expected to get the product is very good and the service from their customer service department was superb. I would definitely recommend this to anyone.

I love my Chef Preserve vacuum sealer. That being said, I misplaced my charging cord. I reached out to Chef Preserve and they were quick to reply and help with the situation. One of the best customer service I have encountered. They stand by their product and do what they can to keep their customers happy. I highly recommend this product and the company!

I ordered from a Facebook ad, hoping for a positive experience, which isn't always the case with online purchases. Received in a week, and I was hooked!! First time I used it was on fresh veggies, and they stayed fresh over two weeks! Then frozen meals, again with great results, and small space in freezer. I saved money with each use, as I live alone and food waste is expensive. Customer service is prompt and courteous, another plus. Trust me, you NEED this little machine!!

I had the vacuum sealer that started to seal then stopped, appearing as it needed to be charged. I plugged it in to charge, immediately the light was going from blue to yellow, it wasn't charging. When I unplugged it, the sealer was hot to touch. I put it back on to charge but the light didn't come on at all.
I went on to Chef preserve's website, then to customer help and there was information to send an email to them regarding my problem.
I sent the email the night of 4/7/2026 and I had a respondence at 8am on 4/8/2026. Today 4/9/2026 at 8am I had an email letting me know they were shipping a replacement sealer at no charge. Also, letting me know I could dispose of the defected on, it wasn't necessary to return it.
I feel the attention that was given to me, with such a quick response, tells a lot about this company. It is one of the best products that I've ever purchased, the Customer Help Team, one of the best! They were quick to respond, letting me know they were working on the issue and then resolved the issue, all of this within 3 days.
My recommendation if you looking to purchase a product such as theirs, this company, Chef preserve would be the one to go to.