We have,a new warehouse chemist in palmerston north,I brought an angel 50ml perfume. I usually buy from farmers, I saved 20.00. Very dissapointed to find the scent is very weak, does not last long.... ãã£ãšèŠã
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I normally buy Fish Oil tablets in 3000 in the 150 pack, but I saw they had a Value 250 pack, got out my calculator and found the 250 pack is actually 2cents per tab more expensive, that's $5.00 on... ãã£ãšèŠã
To be honest I'm fed up of their scam advertising "Why pay more" again my experience today, if you want to pay more, shop at Chemist Warehouse! Really these guys are using marketing tactics that in my... ãã£ãšèŠã
I bought a Phillips OneBlade razor via the website in February. While in Dunedin I decided to call in to the Meridian store to buy some replacement blades. I was told Chemist Warehouse doesn't sell th... ãã£ãšèŠã
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Cheap prices but be prepared to wait
Prices are much cheaper than brick and mortar pharmacies and about the same as pharmacy direct but CW has a lower spend threshold for free delivery. The only issue I have is the lengthy time it takes for an order to be dispatched, even when there's no pandemic- the last was a week.
APPALLING
Filled out online form to request return an unneeded product and got an lengthy email with useless information.
Tried calling them for hours and nobody bothered to answer the phone.
Avoid by all means!
Superfast service
Very cheap prices, 2 days to get here, love the service.
Don't bother
They are in your face with advertising on TV and can be cheaper so thought I'd give them a go as they don't have a physical store in our city. However items take so long to be dispatched you may as well buy direct from China if you want cheap, or pay a bit more if you want stuff dispatched in a few days.
Too many messed up online orders
Products are cheaper, but what's the point if they keep sending out online orders with incorrect items or items missing? Also, items listed on their website are often out of stock when ordered.
they might be cheaper than anywhereâŠ
they might be cheaper than anywhere else, but that is the only good thing about this shop. Buyers beware for online shopping. If ANYTHING goes wrong with a delivery you can NEVER get in contact with anyone, either facebook, phone, or email, to rectify the situation.
Prompt delivery all considered
Five days to dispatch in the peak of the pandemic, not too bad. One item wasn't available but was promptly refunded, and shipping still free (the refund brought it under the $50 spend).
No customer service
As per other reviews, if you have issues with your order, you are done for as you can't have it fixed as there is no one that answer the emails nor the phone!
Terrible service if you need to callâŠ
Terrible service if you need to call in. None answers the phone. Good luck getting your repeat prescription on time.
Appalling Customer Service wait times
Wrote a complaint three days ago, then followed it up with three phone calls to customer services where on each occasion I waited 30 mins. or more listening to some soft music with nobody answering or telling me that they were busy or what position in the queue I was.
This is a disgrace and should be sorted soon or I will shop elsewhere!
I would NOT recommend buying from Chemist Warehouse. âŠ
I would NOT recommend buying from Chemist Warehouse, even if the products are cheaper. It's not worth the sheer frustration and humiliating customer service. I had a terrible experience where a click and collect order was cancelled for no reason. The call centre wouldn't help, the store never answered the phone, and when I went into the store they blamed me! I gave them a second chance and ordered a delivery. This time I waited 11 days only to be emailed that 10/11 items were cancelled because "the product(s) you have purchased cannot be sourced due to a supplier issue". I would cry but the tissues I ordered won't be arriving.
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