Chewbox ロゎ
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Chewbox レビュヌ 

303
•
TrustScore 5段階評䟡の5

4.8

家畜飌料販売業者
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5぀星のうち4の評䟡

Still not delivered after 7 days. No response to email query on when will be delivered Review responded to, replacement parcel and gift delivered personally by the team within 2 hours Yodel delive... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We have a very fussy eater, worrying at times, so decided to try chewbox, all items were packed securely and order was ready in no time! Now for the verdict - willow loved them all, in fact I was su... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

As usual exceptional service and great products that both dogs love (especially the large cow tails!) they know it’s a chewbox arriving before the door is open and are like two 5yr old kids on Xmas mo... もっず芋る

5぀星のうち5の評䟡

Not only does this company provide our beloved fur babies with the best quality natural treats I have ever purchased, their customer service is admirable, some of the best I have ever encountered, som... もっず芋る

䌁業情報

  1. 家畜飌料販売業者

圓該䌁業による蚘述

Chewbox is an online retailer of natural dog treats. Customers can shop individual items, tailored to their dogs needs - or choose from selected boxes, based on both their dog size and chewing style.

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4.8

優良

TrustScore 5段階評䟡の5

303件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

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4.8

すべおのレビュヌ

(303)

過去12か月のレビュヌ数: 2件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち4の評䟡

Still not delivered after 7 days -update

Still not delivered after 7 days. No response to email query on when will be delivered
Review responded to, replacement parcel and gift delivered personally by the team within 2 hours
Yodel delivery still not arrived so team confirmed deliveries with be with different courier
Our bestest boy is delighted with his treats and his toy

2024幎3月2日
Chewbox ロゎ

Chewbox からの回答

Hi Sharon & Dougal!

As discussed -your parcel was lost by our carrier (despite the carrier saying it was in transit!) so within an hour or so of you posting this review, we hand delivered you a new Chewbox with an extra toy too! You can also keep the other Chewbox if/when it arrives.

As your beautiful boy attends our Day Care centre, there was also a bit of a communication break down between staff passing messages etc so I apologise for that!

I hope that you are ok and that Dougal loves his Chewbox and toy! Thank you for your custom and we will be sure we ship your parcels via a different carrier in future.

Sarah & Hannah x

5぀星のうち5の評䟡

The orders are dispatched straight away


The orders are dispatched straight away and are fantastic value for money. Usual quick delivery, and great mixture of chewy treats. I'm a happy owner and can also relax knowing that my dogs are not consuming any sugars or additives. I would definitely rate this company 5 stars. ⭐⭐⭐⭐⭐

2024幎2月17日
自発的なレビュヌ
Chewbox ロゎ

Chewbox からの回答

Thank you so much for the lovely review - it means a lot! We really appreciate your custom :)

5぀星のうち5の評䟡

Great experience with Chewbox

Great experience with Chewbox. My dog loved all the goods.

2024幎1月17日
Chewbox ロゎ

Chewbox からの回答

Wahooo! Love this. I hope your dog enjoys all of his chews - please do get in touch if you ever need any advice or help at all in chews-ing any more. Sarah

5぀星のうち5の評䟡

Great products

Great value, choice of chews and received really quickly from ordering will use again

2023幎12月20日
Chewbox ロゎ

Chewbox からの回答

This means alot - thank you for your review! Let me know if I can help ever.
Sarah

5぀星のうち5の評䟡

I tried to cancel my orders as I have


Hi I am sorry about the review I sent and I apologise this was my misunderstanding and I think that the product and people are great don’t hesitate to use them S Levy

2023幎12月18日
Chewbox ロゎ

Chewbox からの回答

Hi Sandra

I am unsure why you have given us a 1 star review and really sad about it to be honest as we are a small business and try so hard!

You subscribed for a product to be sent regularly to you. You sent us an email at 2pm today to say that you currently had enough of the item so you didn’t want any more sending.

By 3.30pm today I had processed your refund and cancelled your subscription and you received an email confirming this!

I am unsure why we have now received such a terrible review as we acted immediately (within 2 hours on a weekend when our office is actually closed) and gave you a full refund.

Sarah

5぀星のうち5の評䟡

Great service

Great service, regular updates/communication re: what is available or when to pick-up...and most of all my dog thoroughly enjoys taking her time getting through the goodies

2023幎11月14日

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