I purchased a ring, when it arrived I realized I bought the wrong size (my bad), returned it for in-store credit. I then bought two rings of the right size but have not received them. It has been TWO... ãã£ãšèŠã
Chrome World JPÂ
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If you are tired of the old-school, primitive design jewelry then look no further as Chrome World is the new thing in town! They have very modern and fashionable collections and I have found that my w... ãã£ãšèŠã
Have received my second order from ChromeWorld and decided to come and leave some feedback for these guys. The service has been top-notch both times, orders have arrived on time and the jewelry looks... ãã£ãšèŠã
I've been looking for quality jewelry around here in the States but haven't found anything that matches Chrome World's standards so I just keep ordering from here. The shipping is relatively quick and... ãã£ãšèŠã
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Most trusted Chrome Heart's shop since 1997
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1-4-22-217 Nakazaki Nishi, Kita-ku, 530-0015 , Osaka, æ¥æ¬
- +81 50 5809 5945
- contact@chromeworld.jp
- chromeworld.jp
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This review could have been 5 stars butâŠ
This review could have been 5 stars but since they missed the delivery date almost a week I have to downgrade a star. The necklace itself was nice.
Terrific experience
Terrific experience! The jewelry turned out to be way more nicer than we thought and we are very happy with out order. Cheers!
We were waiting for our order to showâŠ
We were waiting for our order to show up for some time, it finally did but was late about a week.. regardless, happy with my purchase. Thanks
Very lovely jewelry and affordableâŠ
Very lovely jewelry and affordable prices too. Shipping was a breeze and the item was packaged securely so you couldn't tell from the outside glance what it was. Thanks again.
All orders for the InternationalâŠ
All orders for the International Women's Day arrived right on time! Everyone was happy too. Thank again!
The jewelry sits me well and I amâŠ
The jewelry sits me well and I am satisfied, very beautiful craftmanship! Thanks
The delivery was unexpectedly early
The delivery was unexpectedly early, which is a positive remark of course. Thank you for the quick delivery and awesome birthday gift!
Good delivery and lovely necklace
Good delivery and lovely necklace. Very happy with the service and so is my missus. Thanks
Chrome world is awesome
Chrome world is awesome! The prices are fair and there is a reason why so many people love this company. I'm one of them!
A very secure and discreet deliveryâŠ
A very secure and discreet delivery which is great since at the end of the day, jewelry is being shipped so it's better to have the extra layer of protection so you know that nothing goes missing in the transit. Also, very happy with my order!
Amazing service and great people
Amazing service and great people. They were keen to assist me buying some jewelry for my girlfriend and she liked everything, told it was spot on so thanks again and I will definitely be back!
Products exactly as advertised
Products exactly as advertised, quick shipping and generous bonuses on all orders! Very happy!!
They managed to get us everything onâŠ
They managed to get us everything on time (we were on a very tight schedule) and we are obviously satisfied. Been ordering from here before, always happy! Thanks
It was my priority getting a piece ofâŠ
It was my priority getting a piece of jewelry from Chrome World and I finally did. The shipping took little les than a week and the piece is stunning.
Can recommend! Thanks
The pendant looks bigger than on photosâŠ
The pendant looks bigger than on photos and thats a plus obviously as I was afraid it's maybe too little but no. Thanks!!
Not our first rodeo with this company
Not our first rodeo with this company, multiple orders in and we have always been satisfied. Their quick return option makes it safe and secure to buy jewelry for others as if there are sizing issues, you can exchange products fast.
Fraudulent company!
I have ordered multiple items on the 19th December 2023 worth almost 14'000 USD and don't have the products neither the money two months later. What I do have by now is legal threats, so if that's what you're looking for - this is your company.
In the first email I received on the 19th December, Yori Nomura told me that there is a delay in shipping and it will take 4-6 additional days for shipping, which was fine for me.
Over the course of the next 4 weeks I had to write 10-15 emails to get a "we apologize for the delay" every third email with no real deadline set for the products to be shipped out. When I finally told them on 19th january that I will cancel my order if the order does not get shipped within the next few days, I will have to cancel the whole order since most of the items were 22k gold gifts I needed for my (now) fiancée and there were some smaller .925 silver items for my personal use, just so we have some jewelry with the same aesthetic. Oh wonder, the items got shipped on the 22nd january.
The package was supposed to arrive on the 25th january and was marked as delivered on the 25th january but was nowhere to be found! I contacted Yori again at this point letting him know my issue and he contacted UPS for an investigation. It took them 1 day (on 28th january) to progress with the claim and the tracking shows that the claim has been issued to the sender for my package - Either the seller sent the order to a wrong address because or UPS truly lost my package. I have contacted the seller multiple times since then, gave them my crypto-wallet for the refund (the same way I have paid) but have gotten nothing but excuses for why the refund has not been issued yet.
I provided a second wallet for them to pay me out but instead of refunding me I was offered a replacement order with an additional 15% off which was worth nothing to me at this point since one of the items (the 22k ring) was supposed to be used for my engagement proposal which has already taken place at the end of January.
I had to contact the retailer multiple times but I am not getting any answers on why my refund is taking so long or what the issue is. Seller is very intransparent and very slow and now they have my money and UPS's money.
After 3 mails this week (monday, wednesday and friday) I have received one feedback on friday afternoon that they will check why my refund has not been issued yet. I will update the review when I have more information to provide.
Update 14.02.2024: I have provided all the necessary evidence to Trustpilot. The company is saying I manipulated the tracking and they have evidence that I'm trying to defraud them and they will proceed with legal actions if I do not take down the review. I have asked for the evidence and they are not willing to cooperate with me and said they will leave the rest of the communication to their legal department. I doubt that the company has a legal department.
I am now sitting here with USD 14'000 damages and no products while they have received a claim from UPS. Clearly this company is fraudulent. I recommend not to buy from this company. I will try to press charges but I highly doubt that this shady company somehow is reachable.
For further proof - This is my transaction I made with cryptocurrency which can be looked up on etherscan: 0xBC0C669b69431CedB039661bFF0d9f73067C4b90. Please do NOT pay without having a backup plan (like a credit card or paypal).
I am satisfied
I am satisfied! The craftmanship and skill that has been put in creating such amazing jewelry is insane. They did us great and we are very happy.
The service has been impeccable
The service has been impeccable, order was on time and the customer service sent us constant updates when the delivery arrives. Cheers!
I am actively buying silver jewelry (onâŠ
I am actively buying silver jewelry (on a monthly basis) and Chrome World is one of our favorite partners in this. Their unique style and reasonable prices (especially for bulk orders) is what brings us back. Very happy to be your customer!
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