Chrome World JP 

Tons of work has been put into these handcrafted pieces! This is something that truly looks unique in terms of commercially available jewelry. Will be back for more!

Have received my second order from ChromeWorld and decided to come and leave some feedback for these guys. The service has been top-notch both times, orders have arrived on time and the jewelry looks amazing. What else can be said? Satisfied customer!

The quality is above average but the prices are too high for me. We are from eastern europe and we'll get the same sort jewelry from here for a lot less. Other than that, I have no complaints.

Beautifully made, obviously handcrafted. The shipping took some time but it's here now and I have no complaints. Thanks

Expedited shipping, everything arrived on time! I found a really nice piece of jewelry that I wanted to gift to my girlfriend for her birthday but I was worried it won't arrive on time.. The checkout was easy and after a small chat with the support I managed to secure a expedited shipping.. fast forward, everything arrived on time. Many thanks!

I'm located in Hong Kong and made 2 purchases, the first on 15 November 2022 and the second on 26 November 2022. When I received the items, I found out they were sent from Hong Kong. That's when I started to have doubts about the authenticity of the items.

I contacted them via email and their online chat to ask why the items were shipped from Hong Kong. Their correspondent - Nomura Yori explained that their "warehouse" is actually in Hong Kong and they had sent an email prior explaining why. I never received anything other than order confirmation and shipping information. I asked for a refund and they obliged, I received one of the refunds about 2 days after.

I returned the items within 2 days of notification. Nomura Yori provided an address and contact located in Japan. I complied with their request to list the items as $20 USD for customs. I followed the tracking every day. When the items reached Japan, they were stuck at customs due to insufficient info. I contacted the courier company to find out why and asked for the required info from Chromeworld JP. Nomura Yori told me not to worry and that they will handle it. This was on 15th December 2022. They also sent a separate email saying that both refunds have been processed.

The courier company contacted me for the second time and said they have yet to receive any information and that there is a handling fee of ¥600 Yen for each day of storage.

The courier contacted me for the third time saying the same thing, so I emailed them again. Chromeworld JP took a few days to reply and said they were unable to contact the courier.

10 business days later (29th) I emailed them again because I still haven't received the second refund. Also, the courier alerted me for a final time saying that if I can't provide valid info before the 31st, the items will be disposed of, and I will be responsible for the daily handling fee since they can't get in touch with Chromeworld JP.

I chased Nomura Yori through email again. No one replied so I went to their website to try the online chat, only to find out that the entire Chromeworld JP store is gone.

Nomura Yori still hasn't replied to my emails to this day. Don't know what is happening with the company, but if they ever resume business, DO NOT buy anything from Chromeworld JP.

Edit to reply 15th May 2023 - This was back in December 2022 and you've only just gotten around to replying to this review? I'm not going to bother to reply to each accusation from your lengthy rebuttal.

The Trustpilot team reached out to me and I was asked to provide sufficient evidence to support my experience. I have email chains, courier waybills, invoices, and screenshots of conversations between the courier and me that proves my effort in contacting the supposed JP warehouse address you provided.

Also, I want to point out clearly that I have never to this day, received the second refund of USD 466. You keep insisting both refunds were made on your end and keep asking me to check with my bank, but yet you wouldn't show any kind of proof that both refunds were made when I asked.

Anyhow, all evidence strongly supports my experience hence Trustpilot's seal of approval as a verified review. Unless you are questioning Trustpilot's integrity?

It has been 6 months, and I've gotten over this matter. Perhaps you should too.

Best earrings and authentic! Would buy from here again

amazing honesrly

Hello. I recently bought a spacer ring on Chromeworld.jp. Good price & good customer service. I had some doubts about the autenticity of the products. Well, the one I received looks good to me. I had another spacer ring to buy after the first one. I wanted to know if the size I had chosen would match with the finger I had chosen.It was OK. Unfortunately, and I don't know why, when I returned to Chromeworld.jp impossible to proceed with the payment of my new and second Spacer ring! I tried for several days and nothing helped! Unable to pay!!! Unfortunately or fortunately (I'll let you choose) I had to turn to another seller in North America. Honestly, the two spacers look the same, like two drops of water! Chromeword.jp will ship you in a box, a very neat case or your chosen product will be well protected. Also and despite the covid19 pandemic, the shipment was a little longer to receive but it went well. Competitive price and quality service too. As is noted the politeness and professionalism of the customer service. As far as I'm concerned, and only as far as I'm concerned, my experience with Chromeworld.jp is not bad at all.Positive experience!

I gifted Rings from Chrome World to my sister and she loves it. She almost never wears any jewelry but she loves these rings. Thank You.

I recently purchased a chrome hearts belt from this website first I trusted this website but as soon as I got the belt I realized something was off and I realized the button on the buckle side didn’t have engraving also the leather engraving on the belt didn’t have dots between USA and the picture that they used is from a rep seller and I contacted mr yori several times claiming that the item was a fake and even provided all the comparing pictures as well yet he just repeats that the items they they sell are real and refusing to giving me a refund and I contacted them after 10mins of receiving item+ plus when I pointed out about the odd things on the belt they said it’s just a design change and they bought the belt a year ago from a chrome hearts store but I found a rep seller who has been selling the same belt for the last 3years and the belt was identical to what I’ve received no engraving on the button no dots between the leather engraving and even the font of the dagger was exactly same and I don’t think that’s a design change also I have a unboxing video of the product as well so there should be no reason to not to issue me a refund if they are worrying about swapping the item they can just compare it with my video

Shopping experience is good and customer services overall can get back regularly within 1-2 days. Courier services a little bit late cause of COV19 is running hot at JP but is acceptable.

Two weeks ago I wrote here telling you my good experience with 3 separate purchases of rings and a t-shirt from Chrome World. I also gave some reasons why I don't think they are selling fake products. With over 130 views and nobody found it useful, I removed my comments. You use your own judgment.

The customer service was really fast, and prompt. I had brought Chrome Hearts in the U.S, but did not get the exact service I got from the JP website. The quality is much better than the one I brought in California.

The product I received took was exactly what I was expecting and very high quality.

Satisfied with product and service
I'm very satisfied with my tail ring, it is simple and small to wear for everyday.
In the middle of the order, there was a trouble with sending procedure, but the service team have continuously contacted to make the process faster.

great products, good prices if u catch sales.

Good quantity, good customer services follow up!