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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Ordered an unlock for my phone over a month ago, their website says 1-5 days wait, and I've heard nothing back. I've emailed their support a number of times and they don't provide any meaningful answe... もっと見る

5つ星のうち4の評価

Having tried several other so called legit companies, I decided to give it one more try to unlock my at&t locked iphone. With Chronic unlocks I had to wait longer than the "average completion time" h... もっと見る

5つ星のうち4の評価

The company and Will are great and extremely polite. However their iCloud removal service took an extremely long time to the point where I just decided to send Apple the invoice instead and have it re... もっと見る

5つ星のうち5の評価

I was very skeptical after reading many reviews about unlock scams. Then came across trustpilot and chronic was number one there. I gave chronic a shot. No regrets!!! I used the economy unlock, since... もっと見る

3.5

まあまあ

TrustScore 5段階評価の3.5

209件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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この企業のTrustpilot 利用方法

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3.5

すべてのレビュー

(209)

過去12か月のレビュー数: 0件

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5つ星のうち5の評価

Reliable Service

Chronic unlocks got my iPhone 5 locked (in contract) to AT&T USA just within three days at a cheaper rate than a vendor I had earlier contacted. Chronic services are faster, cheaper and reliable. I remain in business with them.

2015年4月16日
自発的なレビュー
5つ星のうち5の評価

Always comes through, the only place I trust for iPhone unlocks

I've ordered 2 iPhone unlocks this year. The first was the standard unlock service (5 to 15 business days) for an iPhone 5S. I placed the order on January 13 and received notification that it was unlocked on February 9, so it was just a bit outside of the promised window. However, I wasn't in a rush and was just waiting to sell that iPhone and wanted the unlock so I could set a higher asking price.

The most recent order was another standard unlock (5 to 15 business days) for an iPhone 6. I placed the order on April 2 and was notified on April 7 that it was done. This unlock was requested for travel to Europe so it was a bit more important to me and Chronic Unlocks didn't let me down.

2015年4月7日
自発的なレビュー
5つ星のうち5の評価

Good Support, but there seems to be issues with the regular service

I originally ordered the regular service (15 to 5 working days) to unlock a AT&T iPhone 5S, after other unlocking websites were unable to unlock the phone. After the 15 working days, and the iPhone not yet being unlocked, I contacted Chronic Unlocks. I received a reply quickly where they informed me that they would order the express service for my phone, and received an email within 24 hours stated that my phone was unlocked and when I tried the phone everything worked with my new sim card.
They seem to be having issues with the regular service, from my experience and looking at some of the other reviews on this site, so I would recommend only using their express service. But I found their support to be excellent, and they resolved the issue with my unlock quickly after I made contact with them.
John

2015年3月6日
自発的なレビュー
5つ星のうち1の評価

No unlock, no response, Just money missing

READ THIS FIRST! I have been advised by "Trust"Pilot that i cannot make any accusations in this review so... i have made certain edits to this review that are in brackets.

[Do you think] IT IS A SCAM![?] 5 weeks later and no unlock. I have emailed three times and no response. [do you think] you will THROW AWAY YOUR MONEY[?] Decide for yourself:
Here are the emails:
Sent 26th february
On the 27th of january I received confirmation that my unlock was being processed. It is now a full and I have had no update as to the status of my device. This is far beyond the 5-15 business days advertised. Please unlock the phone as soon as possible and respond with an explanation of the delay.
2nd march:
Dear Sir or Madam,
It has been over a month since submitting payment for my phone unlock on January 26th. I wrote on February 26th have received no response.
If I do not receive a response by 5pm EST TODAY, I will be initiating a chargeback on the transaction. For the delay I expect to be compensated by a refund of $20. This represents half the original cost, as it has (so far) taken twice as long as advertised.
3rd of march:

me to Chronic
Show more
1:02 AM
I am now initiating chargeback proceedings. I will also be submitting these emails to technology blogs and any review sites that i can find.
ChronicUnlocks.com [DOES NOT] appear[s] to simply be a scam shell company. I am shocked that you are still around.
I hope that no one else has to deal with this.

DON'T GET RIPPED OFF [In general, i'm *not* saying that Chronic will rip you off] Take your business somewhere else!

EDIT: On April 12th, 2015 Chronic Unlocks posted the following response to my review (which i am copying here and taking screenshots in case it is taken down.)
"Hello sir, We would be happy to help, but have no information regarding your order. As there have been some false reviews posted, if this is indeed genuine, please email [Name Removed by Site] and we would be happy to the this issue figured out."

This is patently false. As I have copy pasted my email correspondance with the company in these emails with dates and content, I see this only as a tactic to get rid of poor reviews. I had thought that I had made my point (and succeeded in getting back my money after contacting my credit card company) and was going to let bygones be bygones, but this is piling on dishonesty to an already terrible experience.
To Chronic: Please post an EDIT (not just delete the response!) Apologizing and indicating that in fact you have received these emails and made a mistake in my order. If you don't do this by the 15th, I will seek out every damn review website you are on and post the screenshots of the emails. You are using such absurdly slimy tactics. I am sending you an email to the same effect as this edit.
/edit

2015年3月3日
自発的なレビュー
chronicunlocks.com ロゴ

chronicunlocks.com からの回答

Hello sir, We would be happy to help, but have no information regarding your order. As there have been some false reviews posted, if this is indeed genuine, please email support@chronicunlocks.com and we would be happy to the this issue figured out.

5つ星のうち5の評価

AT&T iPhone unlock

Took only 3.5 days. I did pay for the premium service though as I wasn't prepared to wait. It's working and I am glad I didn't have to wait.

2015年2月25日
自発的なレビュー
5つ星のうち2の評価

Very mixed experience

I ordered the AT&T iPhone 6 unlock at the start of January, with a turnaround time of 5 - 15 working days. 20 working days later, I started making enquiries and heard nothing back. After making some noises on the Chronic Unlocks Facebook page (now deleted, not by me), someone did get back to me to say they were experiencing delays but my phone would be eventually unlocked.
10 working days after the unlock was due, I made some more noise on the Facebook page and received an unsolicited refund.

Chancing my arm, I then bought the express service and had an unlocked phone 18 hours later.
So, for the express service, great. 5 Stars.

The regular service is awful and the support was inadequate. Pay for the express or don't bother.

2015年2月20日
自発的なレビュー
5つ星のうち3の評価

Legit unlock service

In my case the unlock is done after 1months+ and raising a dispute in paypal because i'm not a patience guy. But maybe because they receive so much orders so it's late. But the service 100% trusted.

2015年2月12日
自発的なレビュー
5つ星のうち4の評価

Icloud unlock iphone 5

After 3 months waiting, finally text message and email are received upon unlock completion.

Thanks to Will and chronics. Hope you can improve waiting time in the future.

Please don't have a doubt with them.

Regards,
Oman

2015年2月10日
自発的なレビュー
5つ星のうち3の評価

Successful unlock but took way too long and no replies to numerous emails

My phone was eventually unlocked but it took twice as long as their website had promised- they claimed it would take 2 weeks to unlock but I ended up waiting more than a month.

Near the end of the 2 weeks, I sent 3 emails within the space of a week asking for the status of my phone. There were NO REPLIES. I was beginning to think the company was a fraud so in my last email I threatened to report them to various fraud-busting websites.

However they did unlock my phone in the end, hence the 3 stars. 0/5 customer service, 0/5 speed, but at least it worked...

2015年2月6日
自発的なレビュー
5つ星のうち4の評価

Be prepared to wait for iCloud removal.

The company and Will are great and extremely polite. However their iCloud removal service took an extremely long time to the point where I just decided to send Apple the invoice instead and have it removed rather than wait any longer. Didn't take long to get a refund, which was cool. Don't let the iCloud issue affect how you view Chronic Unlocks though, every other unlocking service they provide is legit and works without issue :)

2015年2月5日
自発的なレビュー

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