Cirrus Research plc レビュー 

188
•
TrustScore 5段階評価の5

4.8

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Flintshire County Council has had 5 Trojans now for some four years and they are still our defacto tool for confirming a calibrated (UKAS) sound level & for audio capture. They play a key role in many... もっと見る

5つ星のうち5の評価

I needed 3x illuminating noise signs so contacted Estella, she sorted them out for me really quickly and her customer service is second to none, in addition to this I needed some other kit calibrated... もっと見る

企業が回答しました

5つ星のうち4の評価

I purchased a dB5 dose badge kit for a specific job. With respect to the use of the equipment I totally recommend it over their previous dose badges. The remote start, stop and read function was inva... もっと見る

企業が回答しました

5つ星のうち5の評価

Needed noise badge kit sorting as Reader was defective. Cirrus sorted collection via Courier and as kit was only calibrated a few months ago it was fixed under warranty. Very fast turnaround so I... もっと見る

企業が回答しました

企業情報

  1. 電子機器製造業者

当該企業による記述

Cirrus Research is dedicated to the prevention and eradication of noise-induced hearing loss and environmental noise pollution. We achieve this by developing and supplying high-quality, simple-to-use and accurate acoustic measurement instrumentation and complementary products and services, that make the measurement of noise, vibration and other environmental conditions as easy and accessible as possible to individuals and organisations worldwide. We will always conduct ourselves in a professional manner, adhere to all relevant international acoustic regulations and standards, and drive positive change in the industry wherever necessary.


連絡先

4.8

優良

TrustScore 5段階評価の5

188件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.8

すべてのレビュー

(188)

過去12か月のレビュー数: 2件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

A very professional and prompt service…

A very professional and prompt service with on-time delivery and very helpful staff.

2022年3月29日
Cirrus Research plc ロゴ

Cirrus Research plc からの回答

Hi Eric,

Thank you very much for your five-star review! We look forward to working together again in the future.

All the best,
Clarke
Sales & Marketing

5つ星のうち5の評価

Excellent service

Excellent service, very polite and attentive staff.
Apart from the quality of the equipment.

2022年3月22日
Cirrus Research plc ロゴ

Cirrus Research plc からの回答

Hi Alessandro,

Thank you very much for your five-star review!

All the best,
Clarke
Sales & Marketing

5つ星のうち5の評価

Cirrus Research's noise equipment

Cirrus Research's noise equipment is good and easy to use. The support service is first class.

2022年3月8日
Cirrus Research plc ロゴ

Cirrus Research plc からの回答

Hi Peter,

Thank you so much for leaving us a five-star review!

All the best,
Clarke
Sales & Marketing

5つ星のうち5の評価

Friendly and personable staff in the…

Friendly and personable staff in the Calibration sales department particularly like to mention Lesley Roberts and Anya Foley who both do a fantastic job, so helpful and always prompt in their responses.

2022年3月4日
Cirrus Research plc ロゴ

Cirrus Research plc からの回答

Hi Caroline,

Thank you so much for leaving us such a positive review. I'll be sure to pass your feedback onto Lesley and Anja. I know they'll be thrilled!

All the best,
Clarke
Sales & Marketing

5つ星のうち5の評価

delivered and collected as agreed

delivered and collected as agreed, kit in good condition and fulfilled the brief completely.

2022年2月9日
Cirrus Research plc ロゴ

Cirrus Research plc からの回答

Hello there,

Thank you very much for leaving us a five-star review! We look forward to working together again in future.

Best wishes,
Clarke
Sales & Marketing

5つ星のうち5の評価

Excellent service

Excellent service
Really Good product. Well received by staff

2022年1月20日
Cirrus Research plc ロゴ

Cirrus Research plc からの回答

Hi there,

Thank you very much for your five-star review! We look forward to working together again in the future.

All the best,
Clarke
Sales & Marketing

5つ星のうち5の評価

Excellent service

Excellent service
We have two Cirrus sound level meters that Cirrus calibrate each year. They are always so easy to work with. The staff are professional and friendly, reply swiftly to emails and calls, and make the process so smooth and straightforward. Anja Foley deserves a special mention as a credit to the company.

2022年1月12日
Cirrus Research plc ロゴ

Cirrus Research plc からの回答

Hi Anna,

Thank you very much for your lovely five-star review! I'll be certain to pass your feedback on to Anja; I know she'll be delighted.

All the best,
Clarke
Sales & Marketing

5つ星のうち5の評価
Cirrus Research plc ロゴ

Cirrus Research plc からの回答

Hi there,

Thank you very much for taking the time to leave us a five-star review!

We look forward to working together again in the future.

All the best,
Clarke
Sales & Marketing

5つ星のうち5の評価

Professional Service

The Cirrus team were quick to respond to any requests made. They were extremely helpful and professional - from initial point of contact, through to delivery of service requested.

2022年1月5日
Cirrus Research plc ロゴ

Cirrus Research plc からの回答

Hi there,

Thank you very much for taking the time to leave us a five-star review!

I'll be sure to pass your feedback on to our teams. We look forward to working together again in the future.

All the best,
Clarke
Sales & Marketing

5つ星のうち5の評価

Your instrument is so good and service…

Your instrument is so good and service is very fast and very good also.
thank you for your support

2022年1月4日
Cirrus Research plc ロゴ

Cirrus Research plc からの回答

Hi Bac,

Thank you very much for taking the time to leave us a five-star review! We're thrilled to know that you are pleased with your instrument and the level of service you received.

Please don't hesitate to get in touch with us again in the future should we be able to help you with anything else.

All the best,
Clarke
Sales & Marketing

5つ星のうち5の評価

Quick response

2021年12月28日
Cirrus Research plc ロゴ

Cirrus Research plc からの回答

Hi there,

Thank you for leaving us a five-star review!

All the best,
Clarke
Sales & Marketing

5つ星のうち4の評価

dB5 dose badges are great

I purchased a dB5 dose badge kit for a specific job. With respect to the use of the equipment I totally recommend it over their previous dose badges. The remote start, stop and read function was invaluable and the quality of information, including octave band analysis enabled me to determine proportions of noise dose from machinery or the radio (tanker drivers).
I could not give 5 stars because the docking station failed to connect due to a faulty sensor. It was speedily replaced however.

2021年12月15日
Cirrus Research plc ロゴ

Cirrus Research plc からの回答

Hi Leila,

Thank you very much for your review! I'm pleased to know you found that the doseBadge5s do exactly what you need them to. I'm sorry to learn you had a problem with the docking station; I'm sure this will have been fed back to our product and service teams by your sales representative.

I'm glad we managed to resolve your issue swiftly, and hope that next time we do business together, you'll be able to give us five stars!

All the best,
Clarke
Sales & Marketing

5つ星のうち2の評価

Disappointed with collection procedure…

Disappointed with collection procedure - courier did not follow instructions and failed to collect twice so delivery to Cirrus was delayed four days. Last year, the sane courier failed to collect for over two weeks and we had to dispatch the equipment using our own carrier. The extra cost of this was not of concern to me, but having the instrument unavailable for longer than necessary two years in a row is not good for us. Once Cirrus received the instrument the service and return of it was carried out very promptly,

2021年12月2日
Cirrus Research plc ロゴ

Cirrus Research plc からの回答

Hi John,

Thank you for taking the time to leave us a review.

I'm sorry to learn that you have had issues with the courier. We pride ourselves on exceptional service, so it is disappointing to know that you've been let down by one of our third-party partners on more than one occasion, especially when the experience you've had with us directly has been so positive.

Rest assured, I have fed this back to our operations team and have asked one of my colleagues to contact you to see how we might overcome this challenge.

All the best,
Clarke
Sales & Marketing

5つ星のうち5の評価

Excellent Service

Excellent Service, highly recommended.

2021年11月26日
Cirrus Research plc ロゴ

Cirrus Research plc からの回答

Hi Cameron,

Thank you very much for your five-star review!

All the best,
Clarke
Sales & Marketing

5つ星のうち5の評価

Excellent Service…

I have also found Cirrus Research extremely helpful, professional, and efficient when dealing with my noise meter use and calibration.

2021年11月22日
Cirrus Research plc ロゴ

Cirrus Research plc からの回答

Hello David,

Thank you so much for your five-star review!

All the best,
Clarke
Sales & Marketing

5つ星のうち5の評価

great service

great service, always helpful

2021年11月16日
Cirrus Research plc ロゴ

Cirrus Research plc からの回答

Hi Martin,

Thank you very much for your five-star review!

All the best,
Clarke
Sales & Marketing

5つ星のうち5の評価

Prompt response

2021年11月16日
Cirrus Research plc ロゴ

Cirrus Research plc からの回答

Hi Ameen,

Thank you for your five-star review!

All the best,
Clarke
Sales & Marketing

5つ星のうち5の評価

Been "friends" with Cirrus for over 30…

Been "friends" with Cirrus for over 30 years.
Quality at too many levels to list

2021年11月2日
Cirrus Research plc ロゴ

Cirrus Research plc からの回答

Hello,

Thank you so much for taking the time to leave us a five-star review! We're thrilled that you trust us with your noise measurement needs. Long may our friendship continue!

All the best,
Clarke
Sales & Marketing

5つ星のうち5の評価

Quick and efficient turnround of…

Quick and efficient turnround of recalibrtion

2021年10月12日
Cirrus Research plc ロゴ

Cirrus Research plc からの回答

Hi there,

Thanks for your five-star review! Please don't hesitate to get in touch with us again should you need any further assistance with your noise/vibration measurement.

All the best,
Clarke
Sales & Marketing

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