Excellent delivery, really friendly and helpful. Actually read our door sign, rang bell and came into communal flat hall which makes a nice change, most drivers just dump deliveries outside main bott... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Gareth (PA01) is very friendly, efficient and trust worthy. He comes into our office discretly to collect the out going medical records and give us our delivery. He manages this without disturbing a... もっと見る
企業が回答しました
The delivery driver was amazing!! It's a building site, without a proper address yet with royal mail, and he managed to find his way in and find my caravan in the pouring rain. Very friendly and hel... もっと見る
企業が回答しました
I had excellent experience with the city link driver, Kay - PL81. The service was outstanding, she was polite, professional and friendly. She placed my materials exactly where I wanted them. It’s no... もっと見る
企業が回答しました
企業情報
当該企業による記述
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
連絡先
Unit 18 City Business Park, Easton Road, BS5 0SP, Bristol, England, 英国
- 01179 555566
4.9
優良
1869件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
No delivery and no information
Delivery notification sent 1500-1900. Never turned up. No communication. Phoned for information and told can't give information as it's a Wicks delivery. Wicks state they have no such policy. Both companies handling of this was a total shambles
2026年8月18日
自発的なレビュー
CitySprint - Bristol からの回答
We sincerely apologize for the delivery issue and the lack of communication you experienced. We are actively investigating this discrepancy to prevent future occurrences and improve our service.
CitySprint - Bristol からの回答
We're so pleased to hear that our team member was helpful and polite, and ensured you received all your items. Thank you for your positive feedback!
Great delivery services
Dan has been on time and make sure to deliver my package in hand. Thank you
2026年8月4日
自発的なレビュー
CitySprint - Bristol からの回答
We're so pleased to hear that your delivery was on time and that our team member ensured your package was delivered safely into your hands. We appreciate your positive feedback!
Delivered with care by driver BL23
Delivered with care by driver BL23. Unloaded heavy sheets of wood for me.
2026年7月24日
自発的なレビュー
CitySprint - Bristol からの回答
We're so glad to hear about your positive experience with our delivery service and the care taken with your heavy items. Thank you for sharing!
Lovely Drivers!
Had a very important documents I needed to get to the American Embassy on an overnight and Dan was fantastic! He called when he arrived and collected the documents with a smile! Grade A customer service!
2026年6月10日
自発的なレビュー
CitySprint - Bristol からの回答
We're happy to hear that your important documents were delivered overnight! We appreciate your positive feedback regarding our team member's excellent customer service and helpfulness.
Awful
Awful. I don't know where CitySprint get their delivery drivers but this one drove up a public footpath and drove right across neighbour lawns citing that GPS took them there. What bullshit. I shall be making a complaint and asking for compensation as they have damaged our lawns through negligence. We have photo evidence. Bunch of cowboy idiots.
2026年6月13日
自発的なレビュー
CitySprint - Bristol からの回答
We are concerned to hear about this incident and the damage to your property. We take such matters very seriously and will investigate this immediately. Thank you for bringing this to our attention. We will now reach out to you privately to take more details.
I would actually give no stars if I…
I would actually give no stars if I could.
Delivery time was 07.00 am to 11 am.over 5 hours late!.
This delivery was through Wicks.I won't make that mistake again.After finally getting hold of customer services at Wicks, put on hold while they telephoned the driver, to be told he's running late, 5 HOURS late. Surprisingly, 25 mins later , my delivery turned up.NO apologies.
Tracking does not work either.
2026年5月27日
自発的なレビュー
CitySprint - Bristol からの回答
We are truly sorry to hear about the significant delay and lack of communication regarding your delivery. We understand your frustration with the tracking not working and the absence of an apology. We are reviewing our delivery processes to prevent similar issues.
Great delivery experience
Delivered on time, lots of heavy cement stacked nicely and lovely polite people. Ref BL23
2026年5月16日
自発的なレビュー
CitySprint - Bristol からの回答
We are so pleased to hear about your positive experience with our delivery and team. Thank you for your kind words!
Wonderful
Our courier BL23 arrived perfectly on time, made sure we answered the door rather than leaving wood out in the rain, tripled check he was delivering the right items, carried the items into the house for us and was very friendly. Overall a wonderful delivery experience.
2026年5月15日
自発的なレビュー
CitySprint - Bristol からの回答
We're happy to hear that your delivery was on time and that our team ensured your items were safely delivered. We appreciate your positive feedback!
Polite and friendly delivery person bl23
2026年5月15日
自発的なレビュー
CitySprint - Bristol からの回答
We appreciate your kind words about our delivery person! We're glad you had a positive experience.
CitySprint - Bristol からの回答
We are so glad you had a positive experience with our communication and delivery.
Delivered on time to the place required.
Delivered on time to the place required without any complaints to me. Other delivery services could learn a valuable lesson from my experience today.
2026年4月30日
自発的なレビュー
CitySprint - Bristol からの回答
We're happy to hear that your delivery was on time and went smoothly! We appreciate you sharing your positive experience and thank you for your feedback.
Great delivery and service
We were given an update that our delivery was a few stops away. When it arrived the driver ((BL23) helped carry the fence panel through the house to the garage. He was friendly and polite. We were very happy with the service.
2026年4月16日
自発的なレビュー
CitySprint - Bristol からの回答
We're happy to hear that our delivery service met your expectations! We appreciate your positive feedback regarding the driver's helpfulness. Thank you!
Item collected and received as booked
Item collected and received as booked, smooth process.
2026年4月15日
自発的なレビュー
CitySprint - Bristol からの回答
We're happy to hear that the collection went smoothly. Thank you for your positive feedback; we appreciate it a lot.
CitySprint - Bristol からの回答
We're so happy to learn that our courier was friendly, helpful, and careful. We appreciate you sharing your positive experience with us.
Good overall delivery
The item arrived within the time frame. The driver dilvered the items which were quite heavy carefully placing them where I indicated. He was helpful and happy.
2026年4月10日
自発的なレビュー
CitySprint - Bristol からの回答
We're happy to hear that the item arrived within the expected time frame! It's great to know that the driver was helpful and carefully placed the heavy items where you wanted them. Thank you for your feedback.
CitySprint - Bristol からの回答
We appreciate you letting us know our delivery staff was courteous and helpful! We are so glad you had a positive experience.
CitySprint - Bristol からの回答
We appreciate you letting us know about the great service you received! We are so glad you had a positive experience with our team.
CitySprint - Bristol からの回答
We're so glad to hear that our service was great and that our team was friendly and helpful. We appreciate your positive feedback.
CitySprint - Bristol からの回答
We're so glad the courier was polite and the unload was efficient! We appreciate your positive feedback very much.
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