Clariohome レビュー 

Emma was quick, professional and friendly. Resolved my issue with just a few emails and a couple of days. Great customer service support!

If I could leave no stars I would. Ordered their tv sticks. Not what they say. Asked for a return authorization. I got that and followed the precise directions for returning them TO CHINA. Ok.,I returned them to CHINA (paid $32 for shipping). This was in OCTOBER 2025. Today is MAY 18, 2026 - got the package back with "RETURN TO SENDER"
Tried calling the phone number that PAYPAL had listed since that is who I paid thru. That number was out of Nevada 775-600-6067. Answered saying I had reached ClarioHome and customers satisfaction is their #1 mission. Said to stay on the phone for someone to help. Stayed on the phone for about 5 minutes - phone hung up on me. These guys are a scam. Dont buy thru them

Emma was very helpful and quick. Good customer service.

When a problem was identified the customer service was great. Emma helped to resolve the issue quickly, keeping me up to date on its progress. Problem resolved. Thank you Emma.

Quick response I really appreciate that so I will definitely recommend you guys

Emma was quick to respond to my query and very helpful.
Excellent service with the problem resolved quickly and stress free.
Thank you

Emma was very attentive and resolved the problem quickly. She gave great customer service including a refund.
Thanks
Dana

I got help right fast

I ordered a phone charger, it turned up in 10 days in Australia which was great. But the plug pins are parallel which must be for US or UK. Totally useless.

I have been in regular contact with one Emma about a duplicated order that I immediately cancelled when I realised I saw the amount that was debited from my bank account. Emma informed me that I have to wait until I receive my order as she can't cancel it and then returned it for a FULL REFUND. I was given an address in China to return the unwanted items. I paid postage, re-packed the items in a sturdy box (I received the order in a flimsy bubble wrap envelope). For more than four months I had to chase up the refund from Emma, just to get the continuous same reply my returned parcel is still in transit. Six to seven months later, the parcel arrived on my doorstep with a note from the Chinese postal service that read: NOT COLLECTED. I immediately contacted Emma once again who informed me that the Chinese customs did not want to release the parcel. LIE!! The note on the returned parcel clearly stated NOT COLLECTED. Emma then informed me that they are prepared to refund me 50% of the amount I paid and I can keep the unwanted goods.I enquired about the postage I paid for delivery and the postage I paid to return the parcel to China. She didn't acknowledge my request to be refunded for postage and delivery fees and confirmed that my refund for $123.00USD is processed and will reflect in my bank account within 7-10 days. After 14 days, I emailed Emma once more to enquire about my refund that I have not received. She replied via email that CLARIO HOME is experiencing REFUND SERVICE PROVIDER ISSUES (??) & that's she's on top of it and will keep me updated. Needless to say, I have not yet received my refund and Emma is now NOT replying to any of my email messages. The WORST company to deal with and they mislead customers with their refund policy. Clario Home, I demand my refund and do not want to hear anymore excuses from you. I would have given zero stars, but that option is not available at all on Trustpilot.

My issue was solved i uninstall it thinking I cancelled which I hadn't so now sorted.

Emma kept me posted as to what was going on. They never failed to answer any questions and my refund was handled promptly,
Cannot say anything negative about the support team

I somehow ordered more product from KNT labs than I intended due to a cellphone glitch. The company was very understanding about my issue, especially with my being a senior citiizen in The States. Emma and her management team were able to sort out the issue and issue the appropriate refund. They did exactly what they said they would do and in the end I am very pleased with the customer service I received and especially with their speedy response!!

At checkout I was signed up for a vip membership. The receipt read "Free" - apparently only one month was "free." Thereafter, my credit card was charged $49.99 per month. I received no receipt or notice. Once I discovered the charge, I had to fight to stop the charges. Emma was always very polite, though she had no real power to make changes on her own. She was always polite.

Good service

Emma was quick and very helpful.
They solved my problem right away and were super friendly.
Great customer service. Easy and stress-free.

Charging for no service! False charges on accounts! FRAUD!

Fast charger for mobile phone… ordered & delivered in Germany…. BUT with USA plug!! 😫🤪

As a result of a genuine error on my of hitting the wrong button, I over ordered some smart bracelets. Emma was extremely helpful in getting a refund.

My problem was solved efficiently and in a very friendly manner.