We had a great experience at Clarks in Didcot this week. My little girl, 3, is shy and has sensory issues so I expected shoe shopping to be a difficult experience. A massive thank you to Darcy who was... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Wanted to say a massive thank you to Katherine the manager at the Didcot store, she was incredibly helpful and supportive in exchanging two pairs of shoes/trainers that we purchased for our daughter,... もっと見る
Very happy with the service we received when visiting the Didcot store today. I was expecting to be turned away for fitting without a pre-booked appointment. We were seen to almost immediately and l... もっと見る
Clarks shoes are always top quality! I was served very well by Ilya and Debbie at the Didcot Store recently. No 'hard sell' talk just gentle conversation that encouraged me in my search for summer san... もっと見る
企業情報
当該企業による記述
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
連絡先
Unit 12 The Orchards Centre, OX11 7LG, Didcot, Oxfordshire, 英国
- 01235817325
ネガティブなレビューの 98%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It was easy and quick to choose
It was easy and quick to choose, order and pay, delivery time was good
Excellent service
Excellent service from Kathrine who was extremely patient and helpful in fitting our granddaughter with new shoes today. Thank you!
Great shoes
The shop assistant Michael, extremely helpful in finding a pair of shoes that would fit me. Quite a problem if you have a deformed foot! But he got it right, also aware that I wanted something trendy and modern. I have been wearing them for a week and they are perfect.
Amanda served us and at the busiest…
Amanda served us and at the busiest time (back to school shopping) she was professional and very helpful, I will definitely use this Clark’s store again
Brilliant service from Mia
We always buy Clarks school shoes as they really do last so well. Great selection of styles available and fabulous, friendly service from Mia!
Michael was such a help today
Michael was such a help today. I had 2 pairs to buy and Michael was so patient and very good with the kids. He measured the kids feet and was very diligent with making sure the shoes were comfortable.
Helpful Assistant! However...
The main assistant Isla was very friendly & helpful.
However, the other shop assistant/supervisor was quite strict using a firm voice to request us to book an appointment in future after we had purchased the shoes! I almost returned the purchase.
In another Clarkes branch the assistants were quite friendly in reminding customers that during school holidays better to make an appointment.
As we hadn't planned to shop in Clarkes yesterday we walked into find a busy queue of customers doing the same thing. We didn't mind waiting. My daughter was also spoken to in a strict way when she asked about for shoes.
It's better to keep a large notice in doorway to shop to request customers to book in advance or take a ticket for queue. This makes it clear for everyone.

Clarks - Didcot からの回答
Great service from Isla
Great service from Isla
Served us yesterady for school shoes - the fitting was very carefully done and she was so kind and considerate for both the kids. I had to order one pair of shoes online as they didn't have the sizes in stock, but they've arrived this morning in the post! Last year our Clarks school shoes lasted all year for both kids, so definitely worth the cost.
First School Shoes was a great experience!
Despite the last minute school shoe madness we have just had a really great experience at the Didcot store with Michael. There was a ticket system when we arrived and we had to wait about 15/20 minutes but totally understandable when it’s so busy and not a problem at all. This is our kid’s first pair of school shoes so it was a special outing with his great granny. Michael was really sweet with our boy and carefully measured his feet and took time to properly check the fit on the shoes he tried.
Michael was professional and knowledgable but also warm and friendly and made the whole experience lovely. Thank you!
Great
Great, speedy and efficient service from Xander. Made school shoe shopping pretty painless. Thank you!
Amazing service today Mia
Thank you for being kind and attentive to the girls and bringing lots of options for them to choose from. They love the shoes they finally settled on. And thanks for the recommendation to buy the shoe polish and rain preventer. Look forward to trying them and protecting their shoes.
Thanks Ben 👍🏼
We came in today and picked a ticket and was seen almost straight away by Ben. He was super helpful. He picked the shoes I wouldn’t pick but my daughter would and Ofcourse they were the ones we went for so she was super happy. Straight to pay. Quick and easy where as I have been years before with my older daughter and been there for ages. Was a great experience for my daughter for her first school shoes thank you Ben!
Mia was super helpful and very kind
Mia was super helpful and very kind. It was very busy but served quickly and felt the shop was very organised to cope with the back to school rush!
Great service
I took my two children in for school shoes, Mia was very patient with my two who were quite irritable.
They didn’t have the shoes in store but it was not a problem, she ordered them in and they have arrived very quickly.
Very satisfied with the service.
I have been visiting this store since…
I have been visiting this store since the birth of my son. We bought his first shoes here. We always encounter kind and responsive customer assistants. Ilya, in particular, has been very helpful; he is very responsible and knows how to work with customers. Thank you, I am happy to buy shoes in this store.
Great service Mia - thank you!
What a refreshing easy experience! Came in on Sunday and had the pleasure of being helped by Mia. She was absolutely brilliant from start to finish. Friendly, knowledgeable and helped us to find the perfect fit. Showed us options that suited my Son but were appropriate from my perspective. I wasn’t intending to buy as just wanted to get him measured, but she was so helpful and efficient we ended up with some new trainers! Will be back and recommend.
So nice to have a Clarks in Didcot
So nice to have a Clarks in Didcot, saves me going into a bigger town, and also had really good polite service from a girl called Mia - makes a massive difference to be served by someone happy and who didn't rush me!
Fantastic customer service by Molly
Fantastic customer service by Molly. She was lovely and overly patient with our 4 year old for shoes fitting. She even tried her best to speak French to him as he doesn't speak English yet.
We will definitely come back when new shoes are needed! Thanks again.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







