Really good experience with customer service. Trainers arrived with small fault, contacted customer service via email, sent a photo and received a reply with options extremely quick. Resolved the issu... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Really good experience with customer service. Trainers arrived with small fault, contacted customer service via email, sent a photo and received a reply with options extremely quick. Resolved the issu... もっと見る
企業が回答しました
Ordered my shoes on the 11th of March and there has been a problem with The shipping. Royal Mail couldn’t confirm my address even though I paid with Apple Pay and it shows my address through that bec... もっと見る
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Was told about this brand by a family so i looked it up and came across a quite a lot of nice pieces and decided on the Court white tumble leather. Purchasing was easy with many different options and... もっと見る
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My son bought the wrong size trainer and by the time he told me the return date had passed. I got onto Cleens customer services and what transpired was probably the best example of customer care i ha... もっと見る
企業が回答しました
At Cleens we believe well-designed, high quality products should be accessible to everyone. In 2021 we launched with a simple goal: to deliver expertly crafted attainable footwear; with a dedicated focus on creating timeless classics, with attention to detail in every step.
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Super shoes, fast delivery, great service. The only small issue was that the box was very dusty, which was promptly resolved by their excellent customer service team. A+

Cleens からの回答
Really good experience with customer service. Trainers arrived with small fault, contacted customer service via email, sent a photo and received a reply with options extremely quick. Resolved the issue and refund received the same day. Tegan was very helpful and friendly in her responses. 5 out of 5 for customer service, lost a star due to slight fault on product. Would use this company again.

Cleens からの回答
Although we had problems with the courier service, the customer service were second to none and sorted the delivery to ensure I received my order in time for my son's birthday. I will certainly be using them again.

Cleens からの回答
Speedy delivery and great communication. My son loves his trainers too.

Cleens からの回答
Had a fault I messaged them send back and a new pair were sent straight away no hastle brilliant customer service👍

Cleens からの回答
Ordered my shoes on the 11th of March and there has been a problem with The shipping. Royal Mail couldn’t confirm my address even though I paid with Apple Pay and it shows my address through that because it’s linked to the card. They returned to sender.
Contacted customer Support at cleens last Friday 13th and they have passed it my email on to fulfilment team and I still haven’t heard anything. So I’m shoeless and also moneyless.

Cleens からの回答
Quality footwear reasonably priced for the quality they offer.

Cleens からの回答
Quality company! Quick delivery shoes look spot on and will 100% be buying some more in the future!

Cleens からの回答
It was birthday gift. He love it and he got few pairs already.
Good quality

Cleens からの回答
Great sneakers! There were no problems with the delivery. The size fit, the quality is excellent. They look incredibly cooly.

Cleens からの回答
The company is a great company and got my shoes the next day in Scotland the only thing it says take a size up and they have ended up a bit bit bigger than I thought but apart from that great service thanks

Cleens からの回答

Cleens からの回答
Just heard good feedback
And my personal experience has been excellent

Cleens からの回答
I had a fault issue on pair trainers bought for my son 4 weeks ago and my email was responded to in minutes.
Communication was excellent and dealt with quickly and I was given 3 options which I wanted an exchange done. I returned trainers by courier and sent copy of return slip to customer service and an order for new pair of trainers had been processed that day. From start to finish within 2 hours customer service was outstanding and I would definitely purchase from Cleens again as we have numerous times and always happy with the products.

Cleens からの回答
What can I say about this brand! Honestly the quality of the trainers are top notch, to the point where I brought 1 pair last month after wanting a pair of Cleens for a while now, I bit the bullet and ordered myself a pair of essential skate triple black. They fit perfectly to size and the quality of the trainers are unmatched compared to other big name brands out there. I love the pair I brought that much I ordered another 2 pairs of essential skate Viper and Chalk this month and I’m over the moon with them! Thank you Cleens.

Cleens からの回答
Stylish, quality product and very comfy. I am looking to buy in another colour..

Cleens からの回答
I ordered a pair of size 7 cleens but unfortunately received the wrong size!. The customer service i received was brilliant...very prompt replies. As soon as I provided a copy of my returns receipt, the refund had already been issued, along with a 25% discount for my next purchase.

Cleens からの回答
Ive been wearing cleens for nearly 4 years and the quality and styling is always top notch. My go to trainers every single time

Cleens からの回答
Really impressed with the customer service provided. Quick responses and very helpful. Any issues regarding my order were dealt with and sorted out straight away and I was informed of process the whole time.
Definitely won’t be last purchase from Cleens!

Cleens からの回答
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