Cleer Tax and Bookkeeping レビュー 

Looking at other reviews here, most of them must be false/fake reviews.

I've worked with lots of service providers in my career and this is likely the worst experience I've ever had. We used Cleer to file our business tax return.
- Though we had sent in our business info well in advance of the return deadline, the 1st time we saw a draft return for me for review was at ~6pm on the filing deadline date, even though I had regularly followed up with Cleer, always hearing "you'll get your draft very soon". Then, once I received the draft, it was terrible - so much was missing, there were incorrect numbers in pretty much every field. It was clearly a last minute shoddy job.
- They offered to do an amendment. It took 1 YEAR to get through it, which is crazy. The amount of errors in every step of the way, switching to 2 different accountants on their team (where the 2nd person had little idea what the 1st did), and consistent mistakes even to the last signature page. This has wasted so much of my time. Each of my prior year tax returns I had a different accountant do took literally 20 minutes of my time to review and there were no errors. With Cleer, I've spent over 20 hours for 1 return.

AVOID AT ALL COSTS.

Cleer are great group of professionals who takes care of all the taxes for my business. They're very responsive, they give the best advises and gives me the confidence as a business owner that everything is under control.

Very professional

We received an email from DE Tax Authority saying we owed over $150k in overdue taxes and fees. We contacted Cleer.tax and they sorted it out in the same day. Very knowledgeable and thorough, they explained all the possible issues and guided us in the right direction

Quick response, professional skills.

They helped me with my yearly tax and I am truly very satisfied. They act quickly and with enormous patience

So thank you CleerTax! Till next year taxes 😏

Great customer support, they are attentive and help us answer all our queries

Our experience was great as the team members obviously communicated with each other to ensure no information or requests were overlooked.

Each communication was also somehow personable and this was hugely appreciated given other accounting experiences we've had.

This was our first year using Clear and we are very satisfied with the service and the level of professionalism the staff displayed. We will use it again next year.

Great! A third time customer.

It was a lovely experience for the third time!
thank you GBS/Cleer team

This is my fourth year using Cleer and it's always been a great experience.

Quick and efficient service with clear communication all the way through.

I am immensely pleased with the stellar service that Cleer Tax has been providing to my business. It is reassuring to know that a proficient and competent team is handling my accounting needs with utmost professionalism.

I must especially commend Crystal, the COO, for her remarkable leadership. Her timely responses and organized approach have indeed played a pivotal role in the seamless service delivery. The dedication and expertise of the team are evident in their proactive approach to ever-changing tax laws and their prompt responses to any inquiries.

Kudos to the entire team! Your relentless efforts and dedication are genuinely appreciated. I look forward to a continued and fruitful collaboration with Cleer Tax.

Keep up the excellent work!

The team is amazing; I worked with Alexa, Evangeline, Evan, Seth, and Lindsey. They are just awesome. Fast replies to all my concerns through email, and the entire process was seamless and smooth. I can't recommend them enough, especially if you're running a tech startup.

Cleer tax works like a friend caring for you. No stupid answer and no finger pointing or forwarding, rather taking ownership and delivering.

Our experience with Cleer Tax was pretty poor.

They asked us to share all our tax documents via Typeform (bit of a red flag?) and tried to redirect us to paid consultations ($250 just for speaking to a human, on top of the $1,000 tax preparation fee).

I also had little faith that from a legal standing their procedures were correct (written English errors and contradicting information).

I have since contracted another firm (Diana Day Murphy - which I saw someone on the reviews also praising) and I realised I was not gonna file half of the necessary stuff if I had stayed with Cleer.

tl;dr Don't recommend.

_________________________

Edit to respond: I like how you write that "We understand that no one likes to pay tax and additional compliance with the IRS can be a hassle, but we are following the letter of the law to avoid an audit."

It makes you seem the well intentioned company and us the client that doesn't want to pay taxes. That couldn't be further from the truth. We just wanted to pay what we owe and be done with it.

And you know what? I'm extremely happy I decided to change accountants. Cleer.tax dragged the process along for over 3 months and nothing was done yet. The new firm did everything we needed in 2 weeks.

But you know what's the best part? I sleep well at night because I'm confident everything was done properly. I trust the advice I got from the other firm. If I had filed with Cleer.tax I would always be wondering if you missed something because of your poor written English and lack of organization. I must have spoken to 5 different 'tax consultants' of yours over email. Even today (6 months down the line since we started working together) I got an email from your company saying I should file my taxes smh.

PS: You can repeat it all you want that we have an unpaid invoice. The truth is I paid for your tax services and got literally nothing to show for it. Zero.

Everything went south after rebranding. It's a mess. Run away.

Cleer Tax have been very helpful. Most important they are very professional and knowledgeable and flexible.

I am a foreigner using Cleer Tax & Acct. services for the last year. My knowledge of US tax regulations is rather limited so I am highly dependent of clear guidance. The professionalism of the Clear team can only be compared to their swiftness and thoroughness. Thanks for your invaluable assistance in navigating in this territory that is unknown to me.