My recent order was my second from cli-mate.co . My first order was queried by telephone call to confirm what was ordered was correct .All correct and was delivered promptly without delay . Second or... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Amazing company,like always. Every time I call it looks like we know each other’s since forever Specially Brandon. Placed the order Monday late afternoon , next morning received confirmation of the... もっと見る
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I needed to repair a cable feeding an underfloor heating mat which I cut during DIY activities. The website was very clear about the product range. One of Cli-mate's staff was very helpful on the pho... もっと見る
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I placed my order and received a call a few minutes later to say that my order would be delayed as another customer had just beaten me to the last stock of the item I required and so my shipment would... もっと見る
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企業情報
当該企業による記述
Cli-Mate formerly Underfloor Shop is one of the leading online retailers of wet and electric underfloor heating systems. Our aim is to supply you with the best quality product at a price that suits you; that’s why we bring you a collection of the biggest brands within the market and at the most competitive prices. With years of experience our team at the Cli-Mate understands that putting customer satisfaction first is fundamental. As such, we provide you with an unrivalled customer service via our expert team of technical designers and friendly sales staff who are happy to help you from initial purchase through to installation and after-sale care. If you have any queries, don’t hesitate to contact us and one of our advice and support team will be happy to help. If you have a project which requires underfloor heating you can request a quote by sending in your floor plans and the floor structure to sales@www.cli-mate.co.uk
連絡先
Unit A, Rougham Industrial Estate, IP30 9ND, Bury St Edmuds, 英国
- 01284 339669
- sales@cli-mate.co.uk
- cli-mate.co.uk
4.9
優良
308件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Cli-Mate からの回答
Hi David, thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Cli-Mate からの回答
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
I expected a 3-5 day delivery but my…
I expected a 3-5 day delivery but my order arrived the next day!
2024年4月8日
Cli-Mate からの回答
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Good product and good service process
2024年3月28日
Cli-Mate からの回答
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
They provided customer friendly service…
They provided customer friendly service and helpful advise, delivery was prompt.
2024年2月29日
Cli-Mate からの回答
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Cli-Mate からの回答
Thank you for your review, I understand from talking to the sales team that they have been in touch and the incorrectly ordered items issue has been resolved. Cli-Mate team.
Cli-Mate からの回答
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Cli-Mate からの回答
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
quick and easy to deal with.
2024年2月12日
Cli-Mate からの回答
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Cli-Mate からの回答
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Amazing service
Amazing service - great price, easy check out and super fast next day delivery :)
2024年2月8日
Cli-Mate からの回答
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Cli-Mate からの回答
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Cli-Mate からの回答
Thank you for your review.
Cli-Mate Team
Very good quick service
2024年1月31日
Cli-Mate からの回答
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Good service
2024年1月11日
Cli-Mate からの回答
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Pleased.
Products delivered next day and of good quality. Far superior to anything from Heatmiser and, most importantly, they do what they are supposed to.
2024年1月9日
Cli-Mate からの回答
Thanks for your review John, appreciate it.
Pleasent people to deal with
Pleasent people to deal with
Delivery was prompt and on time
Will use them again
2024年1月12日
Cli-Mate からの回答
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
any queries i had were answered quickly…
any queries i had were answered quickly and thoroughly all round excellent service and products, I will continue to use cli-mate for all my underfloor
2024年1月10日
Cli-Mate からの回答
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Easy order process
Easy order process, great price beating all other sources hands down & very quick delivery via APC couriers with excellent communications for delivery time slot.
2024年1月4日
Cli-Mate からの回答
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
The returns process was appalling
The returns process was appalling, really either out dated or just underhand, not sure which
2023年11月27日
Cli-Mate からの回答
Thanks for letting us know, and apologies you found the returns process difficult. This is an area we have tasked the team to look at and make improvements moving forward.
Cli-Mate Team
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