My recent order was my second from cli-mate.co . My first order was queried by telephone call to confirm what was ordered was correct .All correct and was delivered promptly without delay . Second or... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Amazing company,like always. Every time I call it looks like we know each other’s since forever Specially Brandon. Placed the order Monday late afternoon , next morning received confirmation of the... もっと見る
企業が回答しました
I needed to repair a cable feeding an underfloor heating mat which I cut during DIY activities. The website was very clear about the product range. One of Cli-mate's staff was very helpful on the pho... もっと見る
企業が回答しました
I placed my order and received a call a few minutes later to say that my order would be delayed as another customer had just beaten me to the last stock of the item I required and so my shipment would... もっと見る
企業が回答しました
企業情報
当該企業による記述
Cli-Mate formerly Underfloor Shop is one of the leading online retailers of wet and electric underfloor heating systems. Our aim is to supply you with the best quality product at a price that suits you; that’s why we bring you a collection of the biggest brands within the market and at the most competitive prices. With years of experience our team at the Cli-Mate understands that putting customer satisfaction first is fundamental. As such, we provide you with an unrivalled customer service via our expert team of technical designers and friendly sales staff who are happy to help you from initial purchase through to installation and after-sale care. If you have any queries, don’t hesitate to contact us and one of our advice and support team will be happy to help. If you have a project which requires underfloor heating you can request a quote by sending in your floor plans and the floor structure to sales@www.cli-mate.co.uk
連絡先
Unit A, Rougham Industrial Estate, IP30 9ND, Bury St Edmuds, 英国
- 01284 339669
- sales@cli-mate.co.uk
- cli-mate.co.uk
4.9
優良
308件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Cli-Mate からの回答
Thanks so much, the team really appreciates it.
Cli-Mate team
Cli-Mate からの回答
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Great Service and advice plus next day…
Great Service and advice plus next day delivery included in price.
Danfoss TWA-K Thermal actuator 230v
2023年10月24日
自発的なレビュー
Cli-Mate からの回答
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
The right product, great price.
The right product at a really good price, delivered the very next day, perfect.
2023年10月10日
Cli-Mate からの回答
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Excellent service
Easy to select item I required.
Ample technical details.
Easy to order.
Very good order confirmation.
Tracking clear and accurate.
Item arrived on time and in perfect condition.
2023年10月16日
Cli-Mate からの回答
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Top customer service and aftercare
I needed to repair a cable feeding an underfloor heating mat which I cut during DIY activities. The website was very clear about the product range. One of Cli-mate's staff was very helpful on the phone and the goods I had ordered arrived promptly. Due to a misunderstanding on my part, I had ordered an item I didn't need and returned it; Cli-mate arranged a full refund the day they received it. Full marks for both sales support and aftercare!
2023年9月25日
Cli-Mate からの回答
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Cli-Mate からの回答
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Great Customer Service
Bought a Heatmiser Neostat Wi-Fi thermostat to replace an existing V2 model. Stat arrived really quickly and installed the same day.
Unfortunately, the unit went faulty the next day so I called Cli-mate. Call was answered straight away and I was put through to technical service straight away. They called me back in the afternoon as promised after speaking to Heatmiser.
They confirmed unit was faulty and arranged for new unit and collection of faulty one to be collected within one working day. New unit in and seems to be working fine.
Now, that’s what I call customer service. Everyone that I spoke to was really friendly and really helpful.
I would definitely use Cli-mate again in future.
2023年10月16日
Cli-Mate からの回答
Thanks for taking the time to leave a review, the team really appreciates it, glad it all got sorted.
Cli-Mate team
Cli-Mate からの回答
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
very easy to order and pay and the…
very easy to order and pay and the parcel turned up next day as promised.
A very good online business and will definitely use again
2023年10月5日
Cli-Mate からの回答
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Cli-Mate からの回答
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Cli-Mate からの回答
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Great price and quick delivery
2023年9月19日
Cli-Mate からの回答
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Really Helpful
As a non-tradesperson trying to project manage a refurbishment project, I found both Megan and Elle very helpful and also very patient. Many thanks for getting me what I needed.
2023年9月22日
自発的なレビュー
Cli-Mate からの回答
Great to hear, thanks for taking the time to leave a review and I will pass your comments on to Megun and Elle.
Very clear product information &…
Very clear product information & promise of next day delivery which happened within the time frame.
2023年9月13日
Cli-Mate からの回答
Great to hear, thanks for the review.
Excellent Service
Excellent Service - super fast delivery .
Excellent - Will use again - If needs Be .
2023年9月1日
自発的なレビュー
Cli-Mate からの回答
Great to hear, thanks for the review.
Cli-Mate からの回答
Great to hear, thanks for the review.
Easy to order, delivery was prompt
Easy to order, delivery was prompt. So this order was top notch, thought this is only based on my first order with Cli-Mate.
2023年8月2日
Cli-Mate からの回答
Great to hear, thanks for the review.
Cli-Mate からの回答
Great to hear, thanks for the review.
Great service from these guys..
Great service from these guys... courier lost first parcel and it was replaced on the same day. Just the kind of customer support you need
2023年7月21日
Cli-Mate からの回答
Thanks for the review, appreciate the feedback and glad your replacement order was delivered despite the error with the courier.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。