Clioce レビュー 2

Clothes are not true to size, different fabric than the one in the description as well, it didn't look like the picture by itself.
Would not buy again really.

I placed an order on January 10 and never received the item. After contacting customer service multiple times, I was told, twice, that I would be refunded for the missing dress.
However, despite these assurances, I still have not received any refund. I have now sent several emails (at least five), and the issue remains unresolved. Each time, I have to wait several days just to receive a reply, which makes the whole process even more frustrating.
No clear answer, no proof of refund, and no real follow-up from their side.
This is extremely disappointing and unprofessional.
I do not recommend ordering from this company based on my experience.

Edit : I finally got my refund, but it was a hard journey... I put a 2/5 because I got my refund but that's all.