Cloudy2Clear Windows - North West (MM) レビュー 

280
TrustScore 5段階評価の4.5

4.6

24 AK Business Park, Russell Road, PR9 7SA Southport, Merseyside, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

From start to finish excellent company to deal with. The guy who came to measure and then the two fitters were very friendly and efficient. Very pleased with job they did. No hesitation in recomme... もっと見る

企業が回答しました

5つ星のうち5の評価

Reconditioning of Wickes conservatory windows. 6 misty windows taken out, revamped/rebuilt and reinstalled. Not a straight forward job as windows were etched glass. No dramas from initial quote to... もっと見る

企業が回答しました

5つ星のうち5の評価

Made an initial enquiry about replacing a failed double glazed unit and was informed very promptly by text of a date for a quotation. Couldn’t make their suggested date, but quickly and efficiently al... もっと見る

企業が回答しました

5つ星のうち5の評価

We have been struggling opening and closing a patio door due to a faulty door lock for a number of years, believing that it was irreparable because of its age. The good news for us was that Stuart had... もっと見る

企業が回答しました


企業情報

  1. 窓提供業者
  2. 二重窓設置業者
  3. ガラス修復業
  4. 錠提供業者
  5. 窓ガラス設置業
  6. ウィンドウ トリートメント店

当該企業による記述

We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.


連絡先

  • 24 AK Business Park, Russell Road, PR9 7SA, Southport, Merseyside, 英国

  • 08006121118

4.6

優良

TrustScore 5段階評価の4.5

280件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

通常48時間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(280)

過去12か月のレビュー数: 1,877

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5つ星のうち5の評価

Courteus

Courteus, clean,polite and thorough

2023年7月10日
Cloudy2Clear Windows - North West (MM) ロゴ

Cloudy2Clear Windows - North West (MM) からの回答

Thank you for your review.

5つ星のうち5の評価

window replacement

all personnel were pleasant and helpful - from initial phone contact, to quote, to installer

2023年7月2日
Cloudy2Clear Windows - North West (MM) ロゴ

Cloudy2Clear Windows - North West (MM) からの回答

Thank you for your review.

5つ星のうち1の評価

Disappointing And Poor

With my recent experience with this company if I could give them zero stars I would. Made an appointment two weeks ago for a quote...appointment was between 09.00 - 13.00. At 12.10 I called the call centre just asking for an update on where the engineer was up to..the guy who I spoke to said that 'our system doesnt tell us, but he will contact you 30 mins before he is due to arrive'..at approx 12.35 I received a call from the call centre saying that the guy was running over 2 hours late and would be there at 14.00...or it would have to cancelled and then re-scheduled for ten days time..I had waited two weeks already. I had work commitments from 13.30 so could not accept the new proposed time. I accept that unforeseen delays occur but to be advised 30 mins before the end of my allotted window of four hours and then to be told it would have to be cancelled is unacceptable, certainly bearing in mind that the engineer was running two hours behind..that means they would have known 2 hours ago before they called me that he was running late....Also for the call centre at 12.10 not to be able to advise me I think is also unacceptable. I subsequently rang the call centre to provide my feedback, the guy took my details and said he would put me through to customer service / complaints ..then cut me off. First and last experience

2023年7月4日
自発的なレビュー
Cloudy2Clear Windows - North West (MM) ロゴ

Cloudy2Clear Windows - North West (MM) からの回答

Thank you for your comments. We have spoken with the branch, they explained to yourself that they were delayed due fitting a Velux window and they were unable to call until 12:30pm as they were on a roof. We advised that they could be delayed up to 2pm but may be there sooner but they were giving you worst case scenario. Unfortunately delays on jobs can happen and sometimes they are unable to tell how much longer the job will take until they have overcome the issue they are dealing with. There is no record of you calling the call centre at 12:10pm only at 12:38pm to put a complaint in. You have been offered another appointment and refused so we are unable to help you any further. We apologise about your experience with us. We always try to contact our customers to let them know if we are running behind as we did with yourself.

5つ星のうち5の評価

Quick clean job

the two men did a very clean, quick and efficient job in replacing three windows

2023年6月9日
Cloudy2Clear Windows - North West (MM) ロゴ

Cloudy2Clear Windows - North West (MM) からの回答

Thank you for your review.

5つ星のうち3の評価

Clean up after yourself next time

Good job done. Only issue was that the engineer left dirty marks on the window frame inside and out as well as in another room of the house.

2023年6月5日
自発的なレビュー
Cloudy2Clear Windows - North West (MM) ロゴ

Cloudy2Clear Windows - North West (MM) からの回答

Thank you for your review.

5つ星のうち5の評価

Both times the men came out

Both times the men came out, first for measuring up and then for fitting the window were very efficient and clean. No time wasted.

2023年6月15日
Cloudy2Clear Windows - North West (MM) ロゴ

Cloudy2Clear Windows - North West (MM) からの回答

Thank you for your review.

5つ星のうち5の評価

Great service, thank you!

Sean did a fantastic job. He arrived promptly, was methodical and precise in his work, and after he'd finished, he took the time to explain to me the repairs he'd made and how to maintain my new window and door lock to keep them in as good condition as possible. Would definitely recommend to others.

2023年5月24日
自発的なレビュー
Cloudy2Clear Windows - North West (MM) ロゴ

Cloudy2Clear Windows - North West (MM) からの回答

Thank you for your review.

5つ星のうち5の評価

Excellent company

Excellent company, did a very good job, reasonably priced,

2023年6月3日
Cloudy2Clear Windows - North West (MM) ロゴ

Cloudy2Clear Windows - North West (MM) からの回答

Thank you for your review.

5つ星のうち5の評価

Excellent

Excellent from start to finish, From Stan who came to do the quote and measurements to the two guys that came to do the fitting, fast, efficient and very professional. Windows look really good couldn’t recommend more highly

2023年5月2日
Cloudy2Clear Windows - North West (MM) ロゴ

Cloudy2Clear Windows - North West (MM) からの回答

Thank you for your review.

5つ星のうち5の評価

Great service and no fuss

Great service and no fuss. Was worried that I would require a full window replacement but cloudy 2 clear fixed my condensation in 10 minutes.

2023年5月13日
Cloudy2Clear Windows - North West (MM) ロゴ

Cloudy2Clear Windows - North West (MM) からの回答

Thank you for your review.

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